Ventura Place Retirement

My mom really likes everybody and she talks really highly of them. It is a great value for the money as well. She is able to live pretty independently and they allow you to live as you would like to. Overall, she is really enjoying her experience there and she likes food. We chose this community because we were in a hurry, they had availability, and everybody was friendly,

Our experience the past several months since my sister moved in has been very favorable. She is extremely pleased with the food and the activities that she participates in. I have had a couple of times that I have not been able to contact her as her phone was dead etc and had trouble with staff relaying messages to her. But we are very pleased with Ventura Place. [Name removed]

Our family member was exploited at this place. For over a year a waitress in the dining hall would ask him for money...repeatly and even asked him to co-sign on an apartment for her at the time he went to move out, knowing he had deminished mental capabilities. Had we NOT been vigilant, she would of gotten away with this which makes me wonder how many times this REALLY has happened there before. These are DIRECTLY in violation of the handbook policies and when my auntie took our concerns to [name removed], the acting director, with proof in text messenges from [name removed] to our uncle, [name removed] ASSURED us this was not acceptable and would be handle appropriately, which according to policy is grounds for immediate termination. Well two months later. ...[name removed] still works in the dining room, in direct contact with fragile and vulnerable seniors and the people in charge have clearly covered it up. Just a heads up Protect your loved ones out there because the people who SHOULD BE protecting them don't and won't!!