The Windsor of Gainesville

Total monthly costs depend on room type, select services, and the level of care needed.

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Staffing & ancillary services

On-site dining options

Transportation & parking

Pets

Common areas

Recreational areas

Services

Memory care services

Primary language spoken by staff

This center overpromised us on near everything and once your loved one is in, they forget their promises. Help is in constant turnover. Nurses double as wait staff in the dining room and maintainence man doubles as the center director. You will not rest worry free for your loved one will need to be checked on constantly! The nurses are great and the maintainence men are great, but there is no leadership. It is a very sad place with little to no entertainment and the residents are sleeping in chairs and unengaged most of the time. A very sad place, and it in my opinion, it is death's waiting room. Its a lot of money to pay for no work out room, pool, or dances such as they have at both the Atrium and The Village.....be very careful about putting your loved one here.

My mom has lived at the Windsor Gainesville since it opened. She has been very happy there and finds the staff and ambiance much nicer than a prior assted living facility in Gainesville run by [removed]. She would have me give The Windsor a 5 except that there have been dining issues on and off. All and all, the staff is terrific and very caring. Mom's apartment is kept very clean and can chose to do her own laundry if she wants. She can be as active as she likes and attends exercise class every day. We don't have any needed medical or nursing care for her so we can't comment on that but we do know that [name removed] and [name removed] are terrific LPNs. Thank you to the Windsor for our peace of mind.

If you need any type of assistance, this is not the right facility. My mom had numerous medication errors and although there were many meetings with the director, nursing director, and regional managers these issues were never resolved (months later). Many questions or concerns were never answered. The communication system used by the employees and residents (when they push their button) is unreliable as it works on wi-fi and signals are not always received in certain parts of the building. Some of the associates go above and beyond, but there are those that do as little as possible, it also is evident that there is a lot of animosity among employees (two employees almost actually fought in my moms room). They are usually short staffed (can't imagine why) which puts a heavy load on the employees and also impacts the care residents receive. The food is terrible for the most part, the snack center is sparse and the sandwiches or snacks in the refrigerator upstairs are sparse to non-existent. The activities director and her assistant are awesome. It seems they are on a very limited budget, but still manage to provide engaging activities. The reason I rated cleanliness low is not that the building or rooms are not clean, but things like food trays are sometimes left in the room all day even though multiple associates will pass through contributing to the ant problem.

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