The Waterford at Colby

I would never recommend this community to anyone. Communication is not good and you can not get ahold of any if you have questions. Their billing system is hard to understand. I had just a horrible experience. There have been many times I have gone to the community and there are only one or two people that we see. They did not disclose all of the fees and we had some surprises on our billing. They changed care level types without discussion and they even back charged us for the previous months.

This is a wonderful place to live in. It is well-staffed, the food is plentiful. It is kept clean. Everyone is treated well. All the staff are very friendly and do their best to keep the tenants happy and comfortable. The food is plentiful and tasty.

Wonderful place.

Super! Nice clean place nice rooms. Good food. Many nice activities. Good care. Everyone is friendly and caring.

It's a great place to live! Nice staff. Good food. Someone is always available to help when needed!

I have lived here a year now and I feel blessed to call this my home. The staff which consists of the management team, caregivers, kitchen, cleaning, and maintenance. They are all friendly and caring in tending to our needs. A nurse is also on duty if we need advice on any medical issue. They offer exercise classes, crafts and games, and entertainment (when not in lockdown). I would recommend this place to anyone looking for an assisted living community.

Nice except rooms/apts are smaller, no doors between sleeping area and living room. Priced good, near current resident.

My mom was a little nervous making the move into this community but the staff have done a wonderful job at helping her get adjusted and making her comfortable. She has not been there long but so far she said she hundred percent likes it and is very happy with everything. They offer a great activity program that she looks forward to getting involved in and provided three tasty meals a day.

I have spoken with my mother regarding the community and she says she loves it. The staff are very attentive, they always acknowledge her. Her meals are healthy and good. The staff communication is very good they keep in touch with the family. The community is also maintained very clean and organized. I would recommend it to friends and family.

the building is nice, but extremely understaffed. The manager is not professional enough to speak face to face about difficult issues. my mother was kicked out of her room due to personality conflicts and had to find out about it second hand. that put a bind on family and social workers and nursing home. really disappointed in the managerial staff. the building is beautiful, but beware, you still have to do the majority of the care for your loved one.