The Residence at Quarry Hill

I would recommend you go to another community for your loved one. The staff doesn't answer the call buttons of the residents, and when they did it would take an extremely long time. There was a time that my loved one had to call me that my loved one had gotten sick, and then I had to call the community to clean my loved one up, since my loved didn't get assistance after a few minutes. We were paying for housekeeping and this wasn't getting done. The community washed my loved one's cell phone in the laundry. There have been some employees that were asking extremely personal questions about our house and life.

The Residence at Quarry Hill are very friendly. My mom likes it there, she loves the people and thinks they're very friendly. They are short-handed, but they make one heck of an effort. The staff are excellent and I'm amazed by how good they are. She has gotten so much better since she's been there. It has been an excellent experience so far. They give fantastic service, but the cost is very high, so you've got to be able to afford it long-term. My mom is in memory care, which is about [price removed] / per month. I think that's a lot, but to provide service like that I guess you've got to pay that much. I would recommend The Residence to others who can afford it, and I'm thankful that my mom can.

The Residence at Quarry Hill is a great place. I'm really glad we found a spot for her there. They've been very friendly and accommodating and seem to take good care of my mother. They do what they can for activities in memory care and go on trips. It's expensive, but it's just what we were looking for. All around it's been a very good move.

We are still settling in so we haven't been able to really take advantage of the activities, but it does seem like they have a wide range of things going on. The first impression we got from The Residence is that it was light and airy.

Not anything like what was advertised or discussed prior to my mother arriving. Been here 3 months and the care is horrendous. No nursing staff after 11 pm. Assistants don’t give nurses issues they encountered. Prescriptions orders from doctor have to be constantly checked. Sometimes meds don’t get to resident for 3 days. Food is Bad. Nice menu but really bad. If you parent needs assistance; this is NOT the place. Very disappointing.and very expensive for the non-care received.

The marketing director does a fantastic job, and the staff is very friendly. The community is kept very clean and they have lots of activities for the residence to participate in. I would recommend this community to others based on my experience.

There was a staff member there that was a lifesaver for me. my husband was not going to go and she helped me and was with me every step of the way. The staff was just fabulous even though my husband was difficult due to his condition. Also, the food was tasty I really enjoyed this community and would recommend it.

A beautiful place and the tour guide was excellent.

As many of you are aware there are many different communities to choose from around the area. When i came in to tour i didn't feel pressured like many of it's competitors by the sales team (let's be honest every community has them). The Resident Care Director and The Memory Care Director is what sold the community for me though. They are very upfront and honest, experienced, and sold me by action and words not by money. If they feel the community is not the right fit or they have concerns they tell you. I truly felt they love and care about what they do and they are very experienced. After being a year open they still had every single person they hired still working there. Now i am a very savvy person so i asked questions, and it was true. I recommend interacting with staff asking how long they have been there, they will tell you. Too me that says they take care of their associates, and because they take care of them they will take care of my mom. The Executive Director is approachable and also direct. After my mom moved in [Removed] and their teams really showed us how effective they were. I could not believe what my mom was achieving in little of 2 weeks and the progress just continues. We could not even be successful with her. The community is always clean, always engaged, always odor free, always accessible, and always welcoming. Do your homework people go several times when you tour around, go unannounced, and they pass in your test and just choose this community!!!

This community has only been opened for a year or so. Everything is still very clean and looks new very nice. The staff is very nice professional. They offer a nice variety of services and amenities. The community is centrally located

We toured this beautiful new community for care. The staff were nice and seemed to be able to.answer the questions we had. The menu seems to be nice and this community offed. We would recommend that families should tour this community. At the time they did not have a lot of residents due to being new.

I am happy with the care that my mom is getting at this nice community. The staff are very helpful and keep me informed on her progress. The meals are very appealing and she is pleased with the variety of meals. They do go to my mom's room to make sure that she is active. I would recommend this community for other families.