The Montclare Senior Residences

The apartment that we are in is great and beautiful and we love it here. The people are super friendly and nice and always speak when you walk by. The office staff on the other hand are not so friendly. I believe that they need to keep some permanent management because things are just not organized. The food is not good and is sometimes cold.

I hate to break the bad news but this place is not good at all. My In-laws moved back to Illinois and we chose Montclare because my husbands grandmother lived out her days there some years ago. Back in the early 2000's we found it a great gem although it is in a sketchy neighborhood.- I would know as I grew up in this neighborhood. My mother worked for 16 years at the restaurant across from the old Brickyard Mall. The neighborhood is worse now and the building is too. Often times there is no real security to the building lobby other than an elderly volunteer. There was recently a gruesome murder in the building and the residents are treated like schoolchildren. They are not allowed to speak in passing in the halls. They may not gather to sit in the lobby to chat at all before being chased off. They removed the park benches out front where residents used to sit and laugh and catch up and get fresh air as many cannot travel far because of being older. There are only a few small benches in the 20x20 garden area- where pets are not allowed.- yet they are allowed in the building. So in other words in order for your elders to have a small dog, they are forced to walk it off the property where there is no security. When my mother in law passed and my father in laws income was cut in half, he often went without food to pay his rent because they have no issue evicting residents and telling them this. In fact one of my father in laws best friends in the building was just evicted without ANY reason. He is an elder and has no family. We are helping him find a new place. I finally had enough two months ago and convinced my father in law to move in with us. He is now finding he has more freedom living with us where he is treated as an adult with respect than at Montclare. When we look for Senior communities for our loved ones we want cleanliness, activities, social freedom and most importantly safety. Montclare misses the mark on most of these. For the amount of money, one could probably find a truly secured building that treats the residents better. This place is not much better than the average apartment complex.

Management & staff is very helpful and are very nice. Listen to your concerns.