1-20 of 23 reviews
anonymous - Child of resident/client
Our family is having a positive experience so far, our mother is doing well there and is happy. It is very close in location and we would recommend The Legacy of North Myrtle Beach to other families.
anonymous - Friend of resident/client
All of the staff members have been very nice. They have not been very organized, sometimes when I give them medical records they get lost and I do have to remind them do things like shaving my friend as well too.
Kathleen F - Child of resident/client
Memory care
Charles B - Child of resident/client
We have been very happy with Summit Place. We chose them because of the convenient location. The room sizes at the facility are adequate for what she needs. Everyone here has been very friendly. I would recommend them to others
Response from The Legacy of North Myrtle Beach
September 30, 2021Thanks for your review Charles. We are happy to hear our community is providing everything your loved one needs. We're honored you chose Summit Place and appreciate your kind words for the community and our team.
Mary L - Loved one of resident/client The staff members have been extremely accommodating and I have been very happy with that. The situation has been made difficult by covid and due to the fact that I am out of state. Communication is critical and that has been very good, the move in coordinator has been wonderful as far as that goes. They have done a wonderful job letting me know what is going on and they were very prompt in letting me know when he needed to be transported to the hospital and responded in a positive way in getting him services he needed. They do have a good nursing staff and a physical therapy department, All of their residents are vaccinated and they have not had any severe outbreaks, so they have been good with keeping things under control. I would absolutely recommend them to others who are looking.
Response from The Legacy of North Myrtle Beach
April 9, 2021Thanks so much for your review and your recommendation Mary. We were so glad to read the team has exceeded your expectations in everything from the move-in process to the nursing team and the physical therapy department. It was also wonderful to read you feel the communication has been excellent. We know how important that is to our families, especially those that are from out of town. Thanks also for mentioning our COVID protocols as we are dedicated to both the health and happiness of our residents and appreciate the shout out.
Anonymous - Child of resident/client Do your homework and try to figure out what is best for your loved one. look at several communities and get an idea of what is avalible. The communication between the staff and the family is good and they keep us updated. I would recommend this community to others
Response from The Legacy of North Myrtle Beach
March 8, 2021We agree that it is important to find the community that is the best fit for your loved one -- and we are glad that Summit Place was the top of the list for you! We know strong communication is one important thing to look at and are glad that you feel the communication from the team has been excellent. Thank you for sharing your experience and for your recommendation.
Member of Calabash Elks Veterans Affairs Committee - Toured community
I have visited Summit Place several l times with the Calabash Elks Veterans Affairs Committee. We bring donuts, cookies, juices, etc. and enjoy visiting with the residents. I have never seen a cleaner and more happy place than this one. The staff is great and very attentive to the residents, The folks all seem to be happy being there. When it's my time, that's where I want to go. It's almost like being home.
A concerned family member - Loved one of resident/client
Summit place came highly recommended After just a few days of having our family member placed there they were very quick to judge and wanted to place Her in a different wing and charge extra money. They do not check on them and keep them dry they do not offer them something to drink they are dehydrated. They pick and choose their favorites And those people get special Care the rest get pushed to the wayside. They are taken to the dining room 45 minutes before they're actually serve their food and they just sit there. I watch the woman in the dining room in the afternoon walk around and ask everybody what they wanted for lunch and dinner the next day and never ask my family member the food here is subpar the Care is subpar and the majority of the staff is extremely rude. Care and dedication of the staff was so poor We removed our family member after just two weeks.
I would not recommend this place to anyone
Response from The Legacy of North Myrtle Beach
January 13, 2016Thank you taking the time to write a review about Summit Place of North Myrtle Beach. We're sorry to hear about your experience and welcome the opportunity to discuss this in person. We take matters of this nature very seriously as resident care is our top priority. Please get in touch with us as we would very much like to meet with you to hear details about your experience.
anonymous - Toured community
Selected facility after visiting facilities in NJ and SC. Cost, atmosphere and closeness to family home in NC where driving factors. Staff and residents were friendly and will be a welcome up-lifting experience to Mom's current at home arrangement that was isolating and lonely.
Very goodThe facility was an excellent one and was very good to my Mom while she was here. She just passed. Thank you
Bernie iannotta - Loved one of resident/client The nurses are wonderful. Meals are pretty good. Overall the place is clean, but I don't think my moms bathroom is cleaned very well. The morning aid is just great with my mom. The evening aid is lazy and I think she needs more training. Pretty much everyone is very friendly!
anonymous - Loved one of resident/client I really do not have anything much to add to what I have just rated. I have been happy with what the entire staff has been doing. I do not have complaints at all about the Summit Place of North Myrtle Beach.
anonymous - Loved one of resident/client I think the only thing is when my loved one says she needs something, it is not looked at as quickly as she would like. Everybody has been friendly, there are activities, I am impressed with the place.
Sue Baird - Loved one of resident/client
My mom was lucky enough to reside at Summit Place for several years. The cheerful environment, opportunities for varied activities (even bus tours and outings to local restaurants!) and quality meals made it a perfect choice for her. Our FAVORITE part, though, was the caring and kind staff! Every person we interacted with provided excellent care and treated my mom, and all residents, with dignity. Our family appreciates all they did for my mom. We can never thank them enough.
anonymous - Toured community
Summit Place is beautiful, leaving very little to be desired. It is comparatively new, bright and airy. Residents appeared to be happy and well cared for. I can picture myself residing there.
anonymous - Loved one of resident/client We've had a good experience overall with Summit Place of North Myrtle Beach! It is a nice looking, clean facility, and the staff have all been very friendly and helpful. Really my only complaint is that I wish the staff were a little more proactive about my loved one changing clothes. If I don't remind him he will end up wearing the same thing all week.
Response from The Legacy of North Myrtle Beach
May 13, 2015Thank you for your feedback. We value your input and share your concern. To better serve you, we would appreciate the opportunity to discuss your experience. Our dedicated staff is committed to providing the utmost care and services to all residents. Your feedback helps us identify areas of opportunity for us to focus on as we strive to uphold and improve the quality of standards that each resident deserves. We thank you for allowing us the opportunity to continue to serve you and your loved one.
anonymous - Loved one of resident/client I am very pleased with how things have gone at Summit Place of North Myrtle Beach. They have a really excellent rapport with their clients, and the whole place just has a very friendly atmosphere. The facility itself is well kept and clean, and they take great care of the people who live here. I would highly recommend them!
anonymous - Toured community This is one of the places I looked at when I was touring. They were all pretty comparable that I saw. They were all very nice and clean. The staff was friendly. This place was just a little too big though. There were too many corridors, and I felt like I might get lost, let alone someone who might be a little confused.
SG - Loved one of resident/client I was satisfied with the Summit Place. My father was there for a short period but while he was there, I had a good experience. I was satisfied with the care they provided, friendliness of staff, and cleanliness of the facility. Overall my experience was good.
Anonymous - Loved one of resident/client They’ve been wonderful. It’s a very caring place. The staff is very great and very, very helpful. My mom loves it there. She loves the foot which is restaurant quality food. Parking is fine, never had any problem with that. There are several outside areas for residents to enjoy.
