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The Laurel at Millcreek

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777 E 3900 S, Salt Lake City, UT 84107

9.8
Review score
114 reviews
Add review
9.8
Review score
114 reviews
5 star
75%
4 star
23%
3 star
2%
2 star
0%
1 star
0%
See all reviews
8.8
Review score
9798 reviews
99 facilities
For more information about senior living options:
(866) 374-4058
The Laurel at Millcreek
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The Laurel at Millcreek community entrance
6767 Photos available
44 Floor plans available
The Laurel at Millcreek in google map
street view of The Laurel at Millcreek

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Andrew
-
Family/friend
5.0
Nice place for dad
The facility is smaller and is able to give more attention to each resident. The staff know the family members and immediately let us know if dad needs anything. When medical issues come up, they contact us by phone or text as soon as they can.

About the facility
The Laurel at Millcreek

Pacifica Senior Living Millcreek offers seniors a place to lead fulfilling and engaging lives in Salt Lake City, Utah. Encompassed by towering trees, this traditionally designed community features a charming, exposed-brick exterior with laced walking paths and shaded patio seating.

This community’s prime location offers access to Salt Lake City’s conveniences and amenities — residents have a range of medical facilities, restaurants, and stores at their disposal. Residents may also explore local parks, golf courses, gardens, museums, and more. Additionally, on-site amenities and services — such as a beauty salon, computer center, arts and crafts center, grocery shopping service, devotional services, raised gardening beds, and library — offer entertainment and practicality.

Activities of Daily Living Checklists for Seniors

Senior living options offered

Senior Apartments

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Amenities
at The Laurel at Millcreek

Room Amenities

  • Wheelchair Accessible Showers
  • Kitchenette
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outside Patio
  • Barber Shop
  • Central Fireplace
  • Meeting Room
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge
  • Library
  • Beauty Salon

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Gardening Club
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Community Service Programs
  • Devotional Activities On-Site
  • Activities Off-site
  • Activities On-site
  • Trivia Games
  • Stretching Classes
  • Art Classes
  • Birthday Parties
  • Intergenerational Programs
  • Holiday Parties
  • Live Well Programs
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Dances
  • Cooking Classes
  • Happy Hour
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • BBQs or Picnics

Compare

The Laurel at Millcreek community entrance
The Laurel at Millcreek

777 E 3900 S, Salt Lake City, UT 84107

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Silver Crest Senior Community undefined
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2099 West 4700 South B-100, Taylorsville, UT 84129

9.8
Review score
114 reviews
9.8
Review score
114 reviews
5 star
75%
4 star
23%
3 star
2%
2 star
0%
1 star
0%
8.0
Review score
5 reviews
8.0
Review score
5 reviews
5 star
60%
4 star
40%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

No

Household chores

No

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Senior Apartments

Care types offered

1

Assisted Living

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Reviews

for The Laurel at Millcreek

9.8Review score114 reviews
9.8
Review score
114 reviews
5 star
75%
4 star
23%
3 star
2%
2 star
0%
1 star
0%
Pacifica Senior Living
8.8
Review score9792 reviews99 communities
Write a review
A Place for Mom has scored The Laurel at Millcreek with 9.8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Laurel at Millcreek has 114 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.6
Friendliness
4.7
Care Services
4.6
Staff
4.8
Meals & Dining
4.5
Activities
4.6
Value for Cost
4.6
A Place for Mom has scored The Laurel at Millcreek with 9.8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Laurel at Millcreek has 114 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Best of Senior Living 2023
Pacifica Senior Living
8.8
Review score9792 reviews99 communities
Logo for Pacifica Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 114 reviews
Andrew - Family/friend
Senior Apartments
June 26, 2024
5.0
Verified Review
Nice place for dad
The facility is smaller and is able to give more attention to each resident. The staff know the family members and immediately let us know if dad needs anything. When medical issues come up, they contact us by phone or text as soon as they can.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Laurel at Millcreek
July 2, 2024
Thank you so much for your positive feedback! Our staff takes pride in knowing our residents and their families. We're here to support your dad in every way we can.
Amalia - Resident/client
Senior Apartments
February 13, 2024
5.0
Verified Review
Recommended
I am currently a resident at The Laurel at Millcreek and I am very happy here!
Cleanliness
5
Friendliness
5
Tola S - Resident/client
Independent Living
May 19, 2023
5.0
The staff is lovely and caring to our needs. The food is delicious and appealing to the eyes. The patio is clean with beautiful flowers. Home sweet home!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Laurel at Millcreek
May 22, 2023
Thank you Tola S for your positive recommendation of Pacifica Senior Living Millcreek! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
KD - Family/friend
Assisted Living
April 14, 2023
5.0
Verified Review
Review for Pacifica Senior Living Millcreek
I have found the community to be caring and friendly. They are taking good care of my sister-in-law. Moving from her own home has been very difficult for [name removed]. Change is hard. Pacifica has been very patient with her and I definitely appreciate that.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Laurel at Millcreek
May 8, 2023
KD, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Millcreek!
NH - Family/friend
Assisted Living
April 7, 2023
4.0
Verified Review
Review for Pacifica Senior Living Millcreek
While I appreciate that my Mom is in a safe environment, and seems happy and well cared for, it's disheartening that the rate is such that her savings will be gone with nothing to fall back on and no guarantee that there's going to be a Medicaid benefit acceptance at the facility. Assisted living was our only option for her care, otherwise she would be in my home. It's like paying for room and board at a low cost motel while paying a rate you would expect to pay at a 4 star or 5 star resort. The elderly are being taken advantage of by huge corporate concerns, in my opinion.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
2
Response from The Laurel at Millcreek
June 16, 2023
Thank you for acknowledging your satisfaction with the care that we are providing for your loved one. We love hearing when we do things right and appreciate knowing those areas in which we can improve. We are also sympathetic to your comments about Medicaid benefit acceptance. We wish that the situation was different for you.
Anonymous - Family/friend
Assisted Living
January 11, 2023
5.0
Verified Review
Friendly Environment
They were good. It was great value for the money. The staff was so nice and very good to my loved one. They could improve on the food. We picked this facility, because it was a smaller community, was a warm- friendly place to be.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
3
Value for Cost
5
Response from The Laurel at Millcreek
January 20, 2023
Thank you for taking the time to leave this review! We take pride in creating a comfortable, welcoming home with compassionate care for each resident. We appreciate your feedback regarding the dining. Our team will be very proud to hear your positive words! Thank you.
Gay C - Resident/client
Assisted Living
October 19, 2022
5.0
The food is really good here, they try to accommodate everyone. Pacifica is friendly and kind. I really enjoy the activities. We all enjoy when [name removed] our bus driver sings. The programs are great. I would recommend Pacifica anytime.
Response from The Laurel at Millcreek
December 8, 2022
Thank you for your positive five star review and compliments on our menu. We have a wonderful activities Director and appreciate your compliments and will be sure to share with her. Thank you again!
Wayne M - Resident/client
Assisted Living
October 19, 2022
5.0
Excellent food, sometimes even outstanding, sometimes average. Staff ar friendly, helpful, and cheerful. A wide variety of activities is offered to appeal to residents of different levels of physical and mental agility. Socializing among residents is encouraged. I feel safe and comfortable here and cared about and appreciated. Residents and staff are part of my extended family.
Response from The Laurel at Millcreek
December 8, 2022
Thank you so much for your five star positive review. We are very pleased to see you feel this way and thank you for sharing!
Anonymous - Family/friend
Assisted Living
August 23, 2022
4.0
Verified Review
Good Enough
It's been fine. They are being taken care of well enough and better than we could, but there has definitely been some issues along the way. For example: my mom is supposed to get a shower and she's having dementia more and more. They will say, "It's time for your shower", and she will say, "Come back later". They'll then write down - "declined shower". In her head she thinks she has that power and that they'll come back later, but they don't. So it's just a miscommunication and what we want is for them to give her a shower and not allow her to choose. It's a learning process, but they've been there for a year and a half and we are figuring things out. Overall it's been a good place; they're feeding them and they're safe. My mom has fallen a couple of times and they responded very quickly. They are getting good care there.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Value for Cost
5
Jennifer F - Family/friend
Assisted Living
May 3, 2022
5.0
The love and care that each staff member has for their residents is outstanding. I was able to witness & feel the familial atmosphere open every visit. Each person goes above & beyond to care & support residents & their families I will forever be grateful for the care my mom received here @ Pacifica Millcreek.
Response from The Laurel at Millcreek
May 11, 2022
Jennifer, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at Pacifica MillCreek!lpunches@pacificacompanies.com
Agnus M - Family/friend
Assisted Living
April 26, 2022
5.0
Verified Review
My aunt really loved it here. She said the nurses/workers are so nice. She had finally found her home. Thank you for all you have done. thank you, (name removed)
Response from The Laurel at Millcreek
May 13, 2022
Thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Brandon M - Family/friend
Assisted Living
April 26, 2022
5.0
Epic. The activities were fun & wholesome to watch the folks & staff here are very nice & friendly. The energy here is very welcoming!
Response from The Laurel at Millcreek
May 17, 2022
We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living MillCreek! We hope you have a wonderful day.
Tod G - Family/friend
Assisted Living
April 26, 2022
5.0
These are best I've ever know! Great family environment, love these people. They take personal care and keep me informed
Response from The Laurel at Millcreek
May 13, 2022
Tod, thank you again for taking the time to let us know how we did. We hope you have a great day!
Laura W - Family/friend
Assisted Living
April 26, 2022
5.0
Verified Review
I am so incredibly impressed with Pacifica. My mom has received tender loving care here from the staff, medical professionals, and other residents. She loves the puzzles and flower arranging and looking out her window at the changing of the seasons. I recommend it one million percent
Response from The Laurel at Millcreek
May 20, 2022
Laura, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave us a positive review. We hope you have a great day!
Barbara B - Family/friend
Assisted Living
April 26, 2022
5.0
Verified Review
the people that run and work in this facility genuinely care about the residents, and go out of their way to make sure the residents are not just well care, but also happy and are getting some real joy, My sister spent her last year here and when my sons mother-in-law needed to move into assisted living we immediately recommended Pacifica and have been happy with living here
Response from The Laurel at Millcreek
May 13, 2022
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to share your positive experience. Have a great day!
Kris S - Toured community
Assisted Living
April 20, 2022
5.0
Great facility
The rooms are very nice and spacious. The staff is incredible. [name removed] ( executive director), [name removed]( RN) , and [name removed]( community relations director) are awesome! They truly care about the residents and the families. Unfortunately my mom passed away before we could get her there, but [name removed] has reached out to me personally, multiple times to see how I’m doing. It’s so appreciated and shows the level of care and concern they have
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Response from The Laurel at Millcreek
April 27, 2022
Kris, thank you for your positive review! We always strive to provide top-quality service and care to every resident and their families. We are so pleased to hear that you enjoyed your experience here at Pacifica Senior Living MillCreek. Thank you again, we hope that you have a wonderful day.
Greg R - Industry reviewer
Assisted Living
April 11, 2022
5.0
great staff! they go the extra mile caring for their patients. very comfortable, welcoming environment, fun activities for the residents and located in the heart of the valley. you'll love it!
Response from The Laurel at Millcreek
April 15, 2022
Greg, thank you for your positive review, we appreciate your kind words about our community! We hope that you have a wonderful day.
Brooke - Industry reviewer
Assisted Living
April 8, 2022
5.0
I come in to see patients in the facility several times a week. the staff has always been so good to me. [name removed] and [name removed] always welcome me and help me if I need anything. [names removed] are always helpful when I need something from the kitchen for one of my patients. the med techs and care staff are always kind and helpful to me. I always enjoy coming here. I feel like family here.
Response from The Laurel at Millcreek
April 15, 2022
Brooke, thank you for your praise and kind comments about our team. We're glad to hear we delivered such a great experience! We hope you have a great day!
Hanna P - Resident/client
Assisted Living
March 30, 2022
4.0
I feel at home here and am making new friends! today the pot roast is as tender as my mother made. the activities are fun and I enjoy getting out!
Response from The Laurel at Millcreek
April 6, 2022
We always strive to provide top-quality service to every guest, and are pleased to hear that you have enjoyed your experience here at Pacifica Senior Living MillCreek! Thank you for taking the time to let us know how we did!
Sarah F - Industry reviewer
Assisted Living
March 30, 2022
5.0
the staff are always great to work with and help out whenever I need the help. and always asking what they can do better at.
Response from The Laurel at Millcreek
April 6, 2022
Sarah F, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
Viewing 1-20 out of 114 reviews

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around The Laurel at Millcreek

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Frequently Asked Questions
about The Laurel at Millcreek

The Laurel at Millcreek offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Laurel at Millcreek 9.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (801) 288-0700 to reach a resident at The Laurel at Millcreek.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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