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The Heathers - Wintergreen

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1565 Wintergreen Place, Costa Mesa, CA 92626

3 reviews
Add review
5 star
33%
4 star
0%
3 star
0%
2 star
0%
1 star
67%
See all reviews
For more information about senior living options:
(866) 374-4058
The Heathers - Wintergreen
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anonymous
-
Family/friend
4.5
Great place for mom
Beautiful home, very kind caregivers, very helpful!

About the facility
The Heathers - Wintergreen

The Heathers - Wintergreen in Costa Mesa, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Memory Care

Residential Care Home

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Amenities
at The Heathers - Wintergreen

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs

Room Amenities

  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Complimentary Transportation

Services

  • Beautician

Languages spoken

  • Spanish
  • English
  • French
  • Portuguese

Activities

  • Gardening Club
  • Stretching Classes
  • Brain fitness / Dakim
  • Art Classes
  • Trivia Games
  • Activities On-site
  • Pet-focused Programs

Compare

The Heathers - Wintergreen
The Heathers - Wintergreen

1565 Wintergreen Place, Costa Mesa, CA 92626

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Review score not available
10
Review score
71 reviews
10
Review score
71 reviews
5 star
73%
4 star
18%
3 star
4%
2 star
4%
1 star
1%
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
80%
4 star
15%
3 star
3%
2 star
1%
1 star
1%
9.8
Review score
79 reviews
9.8
Review score
79 reviews
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Memory Care, Residential Care Home

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Reviews

for The Heathers - Wintergreen

3 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
0%
1 star
67%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Heathers - Wintergreen with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Heathers - Wintergreen has 3 reviews with an average "overall experience" of 2.2 out of 5.
Overall Rating
2.2
Cleanliness
2.2
Friendliness
2.2
Care Services
2.2
Staff
Meals & Dining
Activities
2.2
Value for Cost
2.2
A Place for Mom has scored The Heathers - Wintergreen with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Heathers - Wintergreen has 3 reviews with an average "overall experience" of 2.2 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
anonymous - Family/friend
Memory Care
March 24, 2017
4.5
Verified Review
Great place for mom
Beautiful home, very kind caregivers, very helpful!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
ShannonS - Family/friend
Memory Care
April 29, 2015
1.0
Be advised
The owner of these facilities puts on a good show for the tour but you quickly find out she is money hungry and does not care about the well being of the patients. She sees the patients as money signs. The staff turn around is very high which is a huge indicator of a poorly run business. My father was at one of the homes for one month and during this time there were about 4 staff members that left his home. The owner claims home-made meals on her website and even in person but all I saw was salad and frozen food warmed up in the oven. We brought this up several times to the owner but she did nothing about it. The last straw was finding another patient's medications in my father's bin of medications. The price this home charges is ridiculous for the poor service they provide. Luckily we found a home with staff members that took the time to learn the patients names and truly cared about my dad. He had fresh made meals three times a day as promised and was cared for as if he were family for lower than what the heathers was charging. I would never recommend the heathers to anyone.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Bestcare - Family/friend
Memory Care
November 14, 2013
1.0
Verified Review
Not what they promise
My experience with this group home was abominable. Assuring us that they were experienced and capable of dealing with elders with progressing memory issues, we found the exact opposite to be true. The lack of care giving to my loved one was so appalling that I am considering legal action. There was a constant barrage of telephone calls blaming him for his memory issues. In three months, he had to be taken to the hospital twice because of so-called "falls". Also, they will tout many services when you tour with them, however, all of these are outside contractors with whom you must deal separately and pay for out of your own pocket. I was told that they could provide a Pet Therapist and after being billed $250 for 5 one hour visits, I found out the "therapist" was the owner's sister and her dog - not certified in any way! Additionally, they violate HIPPA rules in the most egregious ways. The homes are beautiful - with the exception of Wintergreen which is crowded, messy, and dirty - but don't try to get a burned out light bulb changed even in one of their "premiere" residences. After two weeks of asking, we just brought a new bulb ourselves. There are some very nice workers in the homes, however, the owner and her policies are unacceptable. Our monthly average expense was between $6,000 and $7,000. For that price, there is excellent care available out there. Seek it out and avoid these homes. We ended up using A Place For Mom to help us find a better facility. It is like night and day. There is a good reason The Heathers is not included on the list of recommended facilities.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Viewing 1-3 out of 3 reviews

Neighborhoods
around The Heathers - Wintergreen

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Frequently Asked Questions
about The Heathers - Wintergreen

The Heathers - Wintergreen offers 1 Bedroom and Semi-Private. Learn more.

Call (949) 631-5222 to reach a resident at The Heathers - Wintergreen.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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