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The Bluffs of Flagstaff Senior Living

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3100 E Butler Ave, Flagstaff, AZ 86004

9.5
Review score
11 reviews
Add review
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
See all reviews
8.3
Review score
823 reviews
39 facilities
For pricing & availability:
(866) 374-4058
The Bluffs of Flagstaff Senior Living
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The Bluffs of Flagstaff Senior Living community exterior
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Mary
-
Child of resident/client
4.0
Nice family like environment!
They are very friendly. My Mom is in independent living so they don't do much for her but I know she is safe. If she needed help it is there. Biggest complaint is price and it keeps going up . As soon as my housing situation allows I will bring my Mom to live with me.

About the facility
The Bluffs of Flagstaff Senior Living

The Bluffs of Flagstaff is set to deliver a resort-inspired lifestyle at its senior living community beginning in spring 2022. The senior living community is a lovely oasis retreat located in Flagstaff, Arizona, complete with a picturesque mountain view and walking trails. Bright and vibrant indoor common areas make it easy for residents to enjoy their favorite activities, whether it’s indulging in self care at the on-site salon, taking a fitness class, or settling down with a good book in the library.

Care is available for all lifestyle options, which includes independent living, assisted living, and memory care services. Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and on-site physical therapy. Residents can delight in amenities that include restaurant-style dining services, weekly housekeeping, and scheduled transportation. The pet-friendly community offers spacious apartments for independent and assisted living, as well as a wing dedicated to memory care suites.

The area offers ample shopping to satisfy all tastes and budgets at University Plaza Shopping Center, Sherwood Forest Shopping Center, and Old Town Shops. Nearby dining ranges from sushi, Tex Mex, and pub-style eats to Korean barbecue. Popular nearby attractions include Buffalo Park, lively downtown Flagstaff,...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Bluffs of Flagstaff Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at The Bluffs of Flagstaff Senior Living

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The Bluffs of Flagstaff Senior Living community exterior
The Bluffs of Flagstaff Senior Living

3100 E Butler Ave, Flagstaff, AZ 86004

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Brookdale Flagstaff

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9.5
Review score
11 reviews
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
22 reviews
9.5
Review score
22 reviews
5 star
45%
4 star
45%
3 star
5%
2 star
5%
1 star
0%
7.8
Review score
13 reviews
7.8
Review score
13 reviews
5 star
31%
4 star
31%
3 star
0%
2 star
15%
1 star
23%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at The Bluffs of Flagstaff Senior Living

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegan
  • Organic
  • Anytime Dining
  • Gluten-free
  • Meals Provided
  • Room Service
  • Kosher
  • Professional Chef
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • No Sugar
  • Restaurant Style Dining
  • International Cuisine
  • Vegetarian

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Full kitchen
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Covered Parking
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Meeting Room
  • Outdoor Common Areas
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Outside Patio
  • TV Lounge

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Game Room
  • Golf Course or Putting Green
  • Raised Garden Beds
  • Ballroom
  • Piano or Organ
  • Fitness Center
  • Swimming Pool

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Happy Hour
  • Live Well Programs
  • Stretching Classes
  • Devotional Activities Offsite
  • Art Classes
  • BBQs or Picnics
  • Intergenerational Programs
  • Trivia Games
  • Community Service Programs
  • Devotional Activities On-Site
  • Activities On-site
  • Gardening Club
  • Activities Off-site
  • Day Trips and Outings
  • Birthday Parties
  • Wine Tasting
  • Wii Bowling
  • Tai Chi
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga
  • Live Dance or Theater Performances
  • Dances
  • Cooking Classes
  • Holiday Parties
  • Water Aerobics
  • Forever Fit
  • Karaoke
  • Qi Gong
  • Pet-focused Programs

Reviews

for The Bluffs of Flagstaff Senior Living

9.5Review score11 reviews
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
Civitas Senior Living
8.3
Review score823 reviews39 communities
Write a review
A Place for Mom has scored The Bluffs of Flagstaff Senior Living with 9.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Bluffs of Flagstaff Senior Living has 11 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.8
Friendliness
5.0
Care Services
4.8
Staff
5.0
Meals & Dining
4.5
Activities
4.9
Value for Cost
4.5
A Place for Mom has scored The Bluffs of Flagstaff Senior Living with 9.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Bluffs of Flagstaff Senior Living has 11 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Civitas Senior Living
8.3
Review score823 reviews39 communities
Logo for Civitas Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
Mary - Family/friend
Independent Living
August 20, 2024
4.0
Verified Review
Nice family like environment!
They are very friendly. My Mom is in independent living so they don't do much for her but I know she is safe. If she needed help it is there. Biggest complaint is price and it keeps going up . As soon as my housing situation allows I will bring my Mom to live with me.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Response from The Bluffs of Flagstaff Senior Living
August 22, 2024
Thank you, Mary, for sharing your mother's experience with us. Our team is glad to provide your mother with a trusted, helpful community each day. We understand your concerns about pricing and continuously strive to offer the best value to our residents. To tell us more about how we might improve, please reach out to our executive team at wecare@csrliving.com with your full name and contact information. We hope to hear from you soon.
Sue - Family/friend
Memory Care
July 31, 2024
5.0
Verified Review
Memory Care so understanding, I didn't think it existed.-
I was my mother's sole caregiver for 2 1/2 years before I took her to The Bluffs. Her dementia was pretty advanced but we formed an extremely special bond during that time, until I finally couldn't give her the care she needed. The Bluffs kind of saved my sanity by taking over. My mom died there on [date removed] . The entire staff from Sales to Wellness to Activities to Caretakers were such an unusually gifted and loving group of people, they eased my impossible "burden" and my guilt and took to my mom like I thought only I could. Even at the very end, they swabbed her mouth with dark chocolate, her favorite, and dressed her body in a nice outfit. The Bluffs was the right place at the right time with an unexpected amount of love and support. My mom was 101 years old when she died, but she was ageless and timeless and they all treated her like gold.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Bluffs of Flagstaff Senior Living
August 13, 2024
Sue - Thank you for sharing your heartfelt experience. We are deeply touched by your kind words and are honored that our team at The Bluffs could provide the support and care your mother needed during such a challenging time. It’s our mission to offer compassionate and personalized care, and we’re grateful that we could ease your burden and honor your mother’s remarkable life. Your feedback means a great deal to us.
Denise - Family/friend
Assisted Living
June 17, 2024
5.0
Verified Review
Great facility. Caring and friendly staff.
All 5s other than meals and dining service, I would give that a 4. The meals are healthy and taste fine with many options, but meals are frequently served lukewarm, instead of being hot. Portions are small. They are ok for my dad, but I wonder about others with a more hearty appetite. We would definitely recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Bluffs of Flagstaff Senior Living
June 22, 2024
Thank you for rating The Bluffs of Flagstaff Senior Living so highly, Denise! We appreciate your recommendation. However, some of what you've described is concerning to us. At your earliest convenience, we recommend that you reach out to wecare@csrliving.com with your full name and contact information to share more details, then a member of our senior leadership team will respond. We look forward to hearing from you.
Donna - Family/friend
Assisted Living
October 19, 2023
5.0
Verified Review
The Bluffs of Flagstaff, a great home and active living for your loved ones!
The staff at The Bluffs of Flagstaff are so friendly and know all of the residents by name and engage with them all the time. The facility is clean and beautiful. The food is excellent and nutritious and catered to the residents' needs. The activities are diverse and purposeful and the residents enjoy them. The move in process was easy and the communication with the families is also easy. The staff is so understanding and supportive to both the residents and their families. I definitely recommend The Bluffs of Flagstaff to others!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Bluffs of Flagstaff Senior Living
October 23, 2023
Donna, thank you so much for taking the time to publicly recognize our team! We appreciate you sharing your experience with our community.
Mary - Family/friend
Independent Living
September 25, 2023
4.0
Verified Review
Mom is happy with her new place, everyone is friendly
My mom is currently a resident at The Bluffs of Flagstaff. My only comment is the food is delicious, but they run out of stuff all the time. The servers don't know and then they just bring you something else without asking if you would like it. Oh and the staff are great, but as with everywhere else, they are short staffed and many of the employees are trying to do 2 and 3 jobs. Overall, my mom is very happy at The Bluffs of Flagstaff.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from The Bluffs of Flagstaff Senior Living
September 25, 2023
Mary, thank you for sharing your thoughts about The Bluffs of Flagstaff. We're delighted to hear that your mom enjoys the delicious food and appreciates the great staff. We value your feedback and will certainly take your comments about inventory and staffing into consideration as we continually strive to enhance the experience for our residents and their families.
Anonymous - Family/friend
Assisted Living
August 7, 2023
4.0
Verified Review
Overall, a good fit for our family's needs.
As far as value goes, I give it a 4 because we find out as we go that some services we expected to find are "dependent on availability", and some they won't do at all. In comparison to other facilities in the area. The Bluffs is much more affordable. The facility is very clean and inviting, but I feel like there could be more attention paid to the cleanliness of his room. My biggest problem has been with the business end of things. I receive invoices just a few days (a couple times, hours) before they are due and have to scramble to pay them before late fees are charged. When my dad first moved in, twice I had to go downstairs to pay bills while I was trying to get him settled in his room because "we forgot to charge you for this, and if you don't pay it today, there will be a late fee. Oh, and I will only be here another 45 minutes". I didn't have my checkbook with me, and there was no time to go get it. I was told I could pay the bill through the portal which I did not have set up. It was set up for me and I made the two separate payments with my VISA and then found out when I got the receipt that I was charged over [fee removed]for each of the two transactions because I used my VISA. I was never told there would be an extra fee for something I had to do because I was given last minutes notice. The late fee would have been cheaper. They did eventually refund those extra charges after I complained. I was told they would invoice for the next month's rent by the 15th. I was invoiced for July on [date removed] and for August, yesterday [date removed]. Payment is due on the first. They do have an automatic payment system set up so payments can automatically be withdrawn from your bank, but I don't want to use it, because, at this point, I don't trust the accuracy of their invoices. I want to see the invoice before I pay it. On the whole, my dad is very happy living at The Bluffs, and says the care givers are very helpful. We've had a few issues with my dad's physical limitations and his 98 year old decision making skills (or lack thereof), but Tammy, the wellness coordinator, has been phenomenal in working with me to get things sorted out.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Bluffs of Flagstaff Senior Living
August 7, 2023
Thank you for taking the time to share your thoughts and experiences regarding The Bluffs of Flagstaff Senior Living. We appreciate your feedback and are committed to continuously improving our services. We are pleased to hear that your father is enjoying his time at The Bluffs and finds our caregivers helpful. We value your trust in us and are dedicated to addressing your concerns to provide you with the best possible experience moving forward. Please feel free to reach out to us directly if you have any further feedback or questions at wecare@csrliving.com. Your input is invaluable as we strive to create a comfortable and welcoming environment for our residents.
Belinda - Family/friend
Memory Care
May 25, 2023
5.0
Verified Review
No better care in Flagstaff
The staff is wonderful and most caring. We felt at home the first day, and I would especially point out [name removed] in Memory Care, and [name removed], who oversees it all. My husband unfortunately went downhill quickly, so we were only there for two weeks. However, in that time, he needed tremendous care. [name removed] thought outside of the box and allowed us to do what was necessary to make him comfortable. It was a lot of work, many changes to medications, and they all went with the flow. I can't say enough about them. As far as communication with the family, it could not have been better. [name removed] was available by phone at all hours of the night and weekends. I couldn't have asked for better. The food was exceptional, and again, the thoughtfulness of the staff was so evident. They would make sure I was eating and would leave food for me in my husband's fridge if I had to be away at a mealtime.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Bluffs of Flagstaff Senior Living
May 26, 2023
Thank you for taking the time to provide us with such positive feedback! We appreciate your kind words about our thoughtful team. It has been an honor to care for you and your husband here at The Bluffs of Flagstaff.
berenzia C - Industry reviewer
Assisted Living
December 21, 2022
5.0
Great energy
The bluffs is newly opened has a great team and awesome community. The community has different departments and each department has great energy. Each staff will go out of their way and put each resident first.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Bluffs of Flagstaff Senior Living
December 22, 2022
Thank you so much for sharing your experience with us!
Patricia - Industry reviewer
Independent Living
December 21, 2022
5.0
Fun and Entertaining
With movie night, arts and crafts, pub night, swimming, and many more things to do, this property is able to bring the AL side and the IL side together to have fun and meet new residents and staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Bluffs of Flagstaff Senior Living
December 22, 2022
Thank you, Patricia, for your excellent review!
Hough Kendrick - Industry reviewer
Independent Living
December 21, 2022
5.0
Amazing place
It's an amazing place for senior citizens to call home for retirement, it's a brand new building so it's very clean with brand new apartments to call home with an amazing staff all the way around in all departments.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Bluffs of Flagstaff Senior Living
December 22, 2022
Hough, thank you for taking the time to leave us a review!
Heather Adams - Industry reviewer
Independent Living
November 17, 2022
5.0
Caring and Compassionate Team
The Bluffs offers enhanced amenities that include an indoor pool, putting green, steakhouse, movie theater, and salon. The residents are very active and social with multiple outdoor events, live music, visual arts, education programs, and workshops. The team provides compassionate and caring service that is like a 5-star resort.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Bluffs of Flagstaff Senior Living
November 22, 2022
Thank you for your wonderful review!
Viewing 1-11 out of 11 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.

Frequently Asked Questions
about The Bluffs of Flagstaff Senior Living

The Bluffs of Flagstaff Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Bluffs of Flagstaff Senior Living 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (928) 291-2710 to reach a resident at The Bluffs of Flagstaff Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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