The Atrium at Carmichael

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose this facility because it was reasonably priced compared to others that we looked into. it is outdated but they were just bought out so they are supposed to start working on some of that stuff and they have improved a lot thus far. She is in a 1 bedroom and it is a good size for what she needs. They are very active and have a lot going on at all times. I would recommend to others looking especially for the price.

Every staff person has been friendly, helpful and ready to serve. I moved in last month and the fridge didn't work and I was brought another in right away. The meals have been good, servers are good. And all the residents have been so nice and helpful.

The staff members here are very nice, they are very caring and really do care about the elderly residents. They do try their best to make things comfortable here and they do have a lot of activities for the residents to participate in.

Overall this has been a good place. There's a variety of people who live here, as far as ethnic diversity, single men and women, as well as couples, also veterans. With over 100 residents, they make an effort to provide meetings or activities in smaller groups to encourage social distancing. They have a suggestion box for the residents, as well as a weekly meeting with the director to update the residents and allow them to voice any concerns. Within the last few weeks, there has been new ownership and management, and things are definitely different. There is a cleaning crew that comes in once a week to clean the apartments, and for a while this wasn't happening (not sure if it was related to Covid). And a lot of the residents rely on that help. On the 2nd floor specifically, I've noticed a very strong urine smell. The rest of the building smells okay, nothing noticeable one way or the other, good or bad. The food was good to start with, but after a while it's the same menu recycled. They might repeat a dish once within a week. Overall it's been a really great place. There are a lot of resources around it - two markets, a gas station, an Ace Hardware, a Dollar Tree, some fast food, some sit-downs, a Goodwill, a Rite-Aid. So they're pretty centrally located to businesses in the area. But they're about 10 minutes away from a freeway.

The meals they server here are great, we get two a day and they offer plenty of activities to participate in. It is an older building, but they are going to start making a lot of changes soon, and the staff is good and the residents are friendly. This community is an A+.

I know you are going crazy right now but you are doing a great job! I don't envy you and everything you have to mitigate. I appreciate the update and look for to hearing from you at a later date.

[name removed], Thank you so much for doing this. I feel so much better having read it and knowing they have you working with them to keep them safe. You are a Blessing and your staff. Thank you for all you do. Stay well.

Thank you [name removed], I know my mom is safe there and that is and has been a comfort to our family and friends.

I applaud you and your staff on the care you are taking of your residents with regard to safety - keeping to their rooms - meals delivered in boxes - etc.

Thank you for putting in this extra effort, [name removed], to keep families in the loop. Dad [name removed], says approvingly "when [name removed] is down there during meal picks ups, that line really moves along! He's Good" Be well

Thank you so much for this update. It is very obcvious that you care for your job and more importantly for the people you are caring for and their families. The Atrium of Carmichael is very fortunate to have you! I am very happy and confident that my mom is in the right place during this time. Thank you again for all you do. Stay Safe.

Great job [name removed]... Thanks for sending out this email update.Keep up the Good Work.

Our parents are fortunate to have someone with your experience and foresight protecting them during the crisis.

Thank you very much for all of your energy and effort. I am sure this is so much added stress and pleasure on you and your staff. Please thank everyone for us. We appreciate knowing that our mom is safe and well cared for. Take Care

Thank you for the information. You guys are doing an excellent job. My sister [name removed] says all of you are very helpful.

I want to thank you for the email communication you provided ongoing care your team is continuing to provide to each of your residents. I am aware this dosen't happen without each of you making significant personal sacrifices. Will you let me know what I can do to demonstrate my appreciation? Staff gifts cards? Flowers for the Front desk? I know you don't accept gratuities but these are exceptional times and it feels appropriate to acknowledge you and your staff.

Love your Emails. Thanks for keepng all of us updated. It really makes a difference!!

Thank you fro your update - and very honest one at that. We know you are doing the best you can, and you are doing an excellent job!

Thank you for continuing to send out updates to the often changing situations there at the Atrium, I appreciate it. Hope you have a great rest of your day!

Thank you Governer Sunshine! That makes me feel good just saying that how comforting it is to know that our loved ones are receiving the best care possible during these challenging times. Truly apppriciate you and the weekly updates. May you and all your staff have a joyous Easter Sunday