Tender Reflections - Manitowoc

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

They take good care of my loved one. They have good supervision there, and caring employees. When she needs changing, they change her and always make sure she's comfortable. They make sure she has liquids even when she doesn't really want to drink anything. I would recommend them to other families.

We chose Tender Reflections because it was back where my mom grew up and she liked the location. The room sizes are nice and big. It was a good experience and I would recommend.

I have to say this community has it all, the residents are able to do enjoys activities and daily living in a cleanly environment. The staff genuinely care about the residents, I highly recommend sending your loved one here.

The workers were very caring and took good care of my father in law. When we visited the staff were kind, respectful and the the tried to support our family's quality time together. I would recommend this community. We chose this community because we felt good about this community when we visits. It was open and airy and very welcoming.

The staff are great! They all care for my mother in such a way that she feels safe. They encourage her to be as independent as possible while remaining her stalwart supporters should she become confused and forgetful. She is valued for who she is now and she is free from the burden of not living up to what she used to be able to do. She has her own room and bathroom, which we could furnish and decorate according to her preferred tastes. The facility is designed with the residents’ comfort in mind. The staff pays attention to my mother needs to such a degree that they know which recliners fit a small person like her best. Common areas and bedrooms all have large windows. There are plenty of comfortable seating arrangements including a large outdoor patio. There are activities offered throughout the week, including visits from area musicians. I rated the facilities level of cleanliness as good, because I see the effort the staff puts into keeping my mother’s room clean. She, too, is alway clean and in fresh clothing. However, I think the facility would benefit from investing in industrial-sized washers and dryers so that residents hampers don’t remain in their bathrooms for too long. I rated the activities as good, but not great, because the volume of the music during performances and as background for activities can sometimes be distressingly loud. It’s the level where your ears ring and you can’t hear the person next to you speak. Fortunately, the common areas are usually not that noisy. We are very satisfied with the care my mother receives.

I live in a different state, Ohio. I went to visit a couple weeks ago. what a beautiful place and my mom is thriving there. She needs people around her. The staff is very kind and loving. You can tell they care. I am an activity director in a skilled and assisted living facility. I would love to have the space they have to my activities. While I was there was not much going on. It just seems for a memory care there should be more. I was there when bingo was being played and it was odd that they didn't get prizes for bingo but they all seemed happy with it. My mom loves it but of course wants her cat and go somewhere where she can have it but I also know she will eventually be okay with that. I'm so glad to have found this place through A Place for Mom.

My mom has been there for 6 weeks. Everyone we have dealt with is caring and quick to answer any concerns. It took a little bit for her to adjust but is doing great thanks to the patience and care of the people who work there. you can tell they genuinely care about her and enjoy her. Thank you for all you do! It gives all of us peace to know she is safe and taken care of.