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Memory Care
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Sunrise of West Hills

9012 Topanga Canyon Boulevard, West Hills, CA 91304

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Sunrise of West Hills community exterior
18 Photos
18 Photos available
4 Floor plans
4 Floor plans available
Sunrise of West Hills in google map
street view of Sunrise of West Hills
Russ H - Loved one of resident/client
4.0
Our experience at Sunrise

The only thing I feel that could improve is the quality and selection of food/meals. It felt more in line with high school cafeteria food than home cooking or restaurant style. After having eaten there with my mother several times, I felt there was not enough healthy options available.... Read more

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About the facility Sunrise of West Hills

Located just miles from a major shopping mall, and close to both 118 and 101 freeways, Sunrise of West Hills offers a beautiful view of the hillside, the heart of the city and is convenient to both San Fernando and Simi Valley. We pride ourselves on our excellent care managers and executive team - a friendly and approachable staff. We also offer delicious food and fun, interesting activities and outings. Our individual service plans ensure customized service to our residents.

Step into a Sunrise Assisted Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Sunrise of West Hills is a community within Sunrise Senior Living properties. See all Sunrise Senior Living communities.

Pricing for Sunrise of West Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Sunrise of West Hills

Community Details at Sunrise of West Hills

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


More on this community

Reviews

for Sunrise of West Hills
4.1(35 reviews)
Write a Review

Cleanliness

4.5

Friendliness

4.6

Meals & Dining

3.8

Care Services

4.4

Activities

4.3

Staff

4.7

Value for Cost

4.2

Overall Experience
17
12
4
0
2
Date Submitted
7
8
14
Reviewer
1
20
14
0
Care Received
10
25
1-20 of 35 reviews
Sort by

4.0
Russ H - Loved one of resident/client
Assisted Living
November 17, 2022
Verified Review
Our experience at Sunrise

The only thing I feel that could improve is the quality and selection of food/meals. It felt more in line with high school cafeteria food than home cooking or restaurant style. After having eaten there with my mother several times, I felt there was not enough healthy options available.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Sunrise of West Hills

November 18, 2022

Hi Russ! Thank you for the feedback on dining for Sunrise of West Hills. We appreciate you taking the time to leave us a review!


5.0
Very Happy - Loved one of resident/client
Memory Care
October 6, 2022
Verified Review
Best decision for my aunt.

They are very helpful. When my aunt has an issue they call, and they do a weekly update of her health ( weight, blood pressure and behavior). They make sure she is engaged with the other residents. I feel so much relief of the pressure I was dealing with.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Sunrise of West Hills

October 11, 2022

It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of West Hills. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team


3.0
anonymous - Loved one of resident/client
Assisted Living
September 21, 2022
Verified Review
Lacking

When I talk to my friend, she tells me she's bored. They offer bingo and exercises, but in general, I don't feel they offer enough for seniors to do. During the touring process, we were under the impression they had more outings and events, and they do not. I don't hear her complain about the care though.

Response from Sunrise of West Hills

September 22, 2022

Hi customer, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team


5.0
anonymous - Loved one of resident/client
Assisted Living
August 8, 2022
Verified Review
our families experience

It's a peaceful community with nice people to interact with and they don't neglect people, they give the residents things to do.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Sunrise of West Hills

August 10, 2022

Hi Customer, Thank you for the wonderful things you said about Sunrise of West Hills and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.


1.0
Anomymous - Loved one of resident/client
Assisted Living
August 5, 2022
Only care about money

I would not put my grandmother here after speaking with many workers at sunrise They are severely understaffed and treated poorly by management They admit people beyond their care levels and I would worry about their ability to care

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

2

Staff

3

Value for Cost

1

Response from Sunrise of West Hills

August 9, 2022

Hello Anomymous, Allow us to take a closer look at this for you. Please contact us at information@sunriseseniorliving.com with your information so we're able to best assist you. Thank you.- The Sunrise Team


5.0
Anonymous - Loved one of resident/client
Assisted Living
August 4, 2022
Verified Review
Beautiful

My mom is in the memory care. They do have a great activities program overall. It is a beautiful location, great parking for guests. Very elaborate check-in system, must wear a mask, have your vaccination card to check into the memory care facility. The beginning was a little confusing as they have different levels of care options, it was a challenge but once the staffing helped us through those it was a nice smooth process.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Sunrise of West Hills

August 10, 2022

Hi Customer, Thank you for the wonderful things you said about Sunrise of West Hills and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.


4.0
anonymous - Toured community
Memory Care
August 4, 2022
Verified Review
Tour experience

We had a pretty good tour experience with Sunrise of West Hills, but nothing really stuck out to me. It looked like a nice place and the staff were all good with their follow up after the fact. They asked why we went with another facility and I explained it to them over email. I just did not get that feeling I was looking for.

Response from Sunrise of West Hills

August 9, 2022

Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of West Hills. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


3.5
David V - Toured community
Assisted Living
April 7, 2022
Verified Review
My tour review

This community was okay but it did not compare with another community that I was looking at. The tour was great and they were able to answer all of my questions.

Response from Sunrise of West Hills

May 16, 2022

Hi David, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of West Hills. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


1.0
B W - Toured community
Assisted Living
January 24, 2022
Verified Review
My Tour Experience at Sunrise of West Hills

I was disappointed about the assessment of my loved one and how they evaluated my loved one with a nurse at the hospital that only cared for them for a couple hours. Due to this assessment the cost doubled for care for my loved one.

Response from Sunrise of West Hills

January 31, 2022

We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team


4.0
anonymous - Toured community
Assisted Living
December 21, 2021
Verified Review
Tour of Sunrise

Sunrise of West Hills is an absolutely beautiful facility. We decided against them because it all just felt very corporate.


5.0
Anonymous - Loved one of resident/client
Memory Care
August 26, 2021
Verified Review
Great Care

They are taking very good care of my mom here. There are baking and cooking, group entertainment, and field trips are some of the activities available for the residents. If there are any questions or concerns the staff call and update me about me loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


3.0
anonymous - Toured community
Memory Care
July 30, 2021
Verified Review
Our Tour Experience

We had a virtual tour, which made it difficult to get an accurate feel for the community. But ultimately, we didn’t care for their cost setup / how they break down the fees. They only had three tiers for different levels of care, and we preferred itemized billing for each aspect so you're not paying for things you're not receiving. Especially because each person has their own unique, individual set of needs.


4.0
anonymous - Toured community
Assisted Living
June 17, 2021
Verified Review
Tour of Sunrise

We toured Sunrise and it was a very nice facility. I think it would be a good choice if your loved one needs more care.


3.0
Anonymous - Resident/client
Assisted Living
February 4, 2021
Verified Review

It is okay.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
August 3, 2017
Verified Review
Elegant

Sunrise of West Hills was a very elegant and clean community that we toured. The decor was warm and inviting. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community based on my parents being able to transition into memory care.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
August 2, 2017
Verified Review
Nice Place!!

I have no complaints of how things went during my tour of this place for my father. The staff where on time to our appointment and made sure to answer any questions we had for them. The building was clean and I liked that dinning as well as common areas where spacious so all of the residents had enough space. It was a great experience it was just not the right fit for my father in the end decision.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
Ann - Loved one of resident/client
Memory Care
May 30, 2017
Sunrise-a great place for mom

Sunrise is the perfect place for my mom. At 93 with very limited eyesight, she is at a place that provides the type of care that she needs 7 days a week. The staff and residents are very friendly and it has a very homey atmosphere. Wish I had done this sooner!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Loved one of resident/client
Memory Care
May 9, 2017
Verified Review
Great staff!

The staff at Sunrise are very caring, helpful and friendly. My loved one is getting the amount of food that she requires. She enjoys participating in arts and crafts and exercising as well. This is a suitable place for my loved one, and I would definitely recommend this facility!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
February 21, 2017

Excellent help here for those looking for a place for themselves or their loved ones. Nice location in West Hills with plenty of space and good facilities.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
January 26, 2017
Verified Review
Super Friendly place

Sunrise has been great. The staff are all super friendly and helpful. Everyone calls mom by name and you can tell it is their policy that all staff is to greet and be friendly to all residents and visitors This particular Sunrise is a bit smaller and has a more home like atmosphere than all of the other places we toured. It only took mom a few days to get in the routine and she is so much happier that she was at home with a caretaker where she felt like she was in prison. The rooms are great. The food is good. They have activities all day long if she choses to participate or she can go back to her room and rest. They have a computer system where everything is logged so you know what has or has not been done. We are very pleased and mom is feeling so much better which is very exciting.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 35 reviews

Neighborhood around Sunrise of West Hills

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Frequently Asked Questions about Sunrise of West Hills

Sunrise of West Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.

Sunrise of West Hills has received an average review rating of 4.1 based on 35 reviews. See all reviews.

Call (818) 701-9550 to reach a resident at Sunrise of West Hills.

To reach a resident at Sunrise of West Hills call: (818) 701-9550



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.