Sunrise of West Hills

The only thing I feel that could improve is the quality and selection of food/meals. It felt more in line with high school cafeteria food than home cooking or restaurant style. After having eaten there with my mother several times, I felt there was not enough healthy options available.

They are very helpful. When my aunt has an issue they call, and they do a weekly update of her health ( weight, blood pressure and behavior). They make sure she is engaged with the other residents. I feel so much relief of the pressure I was dealing with.

It's a peaceful community with nice people to interact with and they don't neglect people, they give the residents things to do.

I would not put my grandmother here after speaking with many workers at sunrise They are severely understaffed and treated poorly by management They admit people beyond their care levels and I would worry about their ability to care

My mom is in the memory care. They do have a great activities program overall. It is a beautiful location, great parking for guests. Very elaborate check-in system, must wear a mask, have your vaccination card to check into the memory care facility. The beginning was a little confusing as they have different levels of care options, it was a challenge but once the staffing helped us through those it was a nice smooth process.

They are taking very good care of my mom here. There are baking and cooking, group entertainment, and field trips are some of the activities available for the residents. If there are any questions or concerns the staff call and update me about me loved one.

It is okay.

Sunrise of West Hills was a very elegant and clean community that we toured. The decor was warm and inviting. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community based on my parents being able to transition into memory care.

I have no complaints of how things went during my tour of this place for my father. The staff where on time to our appointment and made sure to answer any questions we had for them. The building was clean and I liked that dinning as well as common areas where spacious so all of the residents had enough space. It was a great experience it was just not the right fit for my father in the end decision.

Sunrise is the perfect place for my mom. At 93 with very limited eyesight, she is at a place that provides the type of care that she needs 7 days a week. The staff and residents are very friendly and it has a very homey atmosphere. Wish I had done this sooner!

The staff at Sunrise are very caring, helpful and friendly. My loved one is getting the amount of food that she requires. She enjoys participating in arts and crafts and exercising as well. This is a suitable place for my loved one, and I would definitely recommend this facility!

Excellent help here for those looking for a place for themselves or their loved ones. Nice location in West Hills with plenty of space and good facilities.

Sunrise has been great. The staff are all super friendly and helpful. Everyone calls mom by name and you can tell it is their policy that all staff is to greet and be friendly to all residents and visitors This particular Sunrise is a bit smaller and has a more home like atmosphere than all of the other places we toured. It only took mom a few days to get in the routine and she is so much happier that she was at home with a caretaker where she felt like she was in prison. The rooms are great. The food is good. They have activities all day long if she choses to participate or she can go back to her room and rest. They have a computer system where everything is logged so you know what has or has not been done. We are very pleased and mom is feeling so much better which is very exciting.