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161 Professional Parkway, Troy, MO 63379
11 reviews
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anonymous
-
Family/friend
4.0
They Appeared The Best
After touring this community and comparing it to another place. I thought this was the best choice for my uncle. As a new resident he is doing fine so far. I like the care he gets from the staff. They offer activities for all the residents, but he prefers to keep to himself. I have eaten with my uncle and we both think the meals are good tasting and fine for us.
About the facility Sugar Creek and Arbors at Sugar Creek
Sugar Creek and Arbors at Sugar Creek in Troy, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Sugar Creek and Arbors at Sugar Creek
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Medication Management
- Diabetic Care
Meals & Dining
- Professional Chef
- Guest Meals
- Meals Provided
- Vegan
- Low / No Sodium
- Vegetarian
- Restaurant Style Dining
- Gluten-free
- No Sugar
Room Amenities
- Kitchenette
- Handicap Accessible
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Air Conditioned
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Beauty Salon
- Meeting Room
- Central Fireplace
- TV Lounge
- Outdoor Common Areas
- Library
- Indoor Common Areas
- Outside Patio
Recreational areas
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Wii Bowling
- Cooking Classes
- Reminiscence Programs
- Activities Off-site
- Other Religious Services
- Live Well Programs
- Intergenerational Programs
- Devotional Activities Offsite
- BBQs or Picnics
- Live Dance or Theater Performances
- Stretching Classes
- Educational Speakers / Life Long Learning
- Day Trips and Outings
- Activities On-site
- Gardening Club
- Holiday Parties
- Live Musical Performances
- Birthday Parties
- Art Classes
Compare
Sugar Creek and Arbors at Sugar Creek
161 Professional Parkway, Troy, MO 63379
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228 Savannah Terrace, Wentzville, MO 63385
The Boulevard Senior Living of Wentzville
110 Perry Cate Blvd, Wentzville, MO 63385
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840 W Northview Avenue, Wentzville, MO 63385
Review score not available
9.4
Review score
40 reviews
9.4
Review score
40 reviews
5 star
75%
4 star
10%
3 star
15%
2 star
0%
1 star
0%
8.9
Review score
22 reviews
8.9
Review score
22 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Independent Living, Adult Day Services
Reviews
for Sugar Creek and Arbors at Sugar Creek
11 reviews
Write a reviewA Place for Mom has scored Sugar Creek and Arbors at Sugar Creek with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sugar Creek and Arbors at Sugar Creek has 11 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
Meals & Dining
Activities
3.7
Value for Cost
4.1
A Place for Mom has scored Sugar Creek and Arbors at Sugar Creek with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sugar Creek and Arbors at Sugar Creek has 11 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
anonymous - Family/friend
Memory Care
February 21, 2017
They Appeared The Best
After touring this community and comparing it to another place. I thought this was the best choice for my uncle. As a new resident he is doing fine so far. I like the care he gets from the staff. They offer activities for all the residents, but he prefers to keep to himself. I have eaten with my uncle and we both think the meals are good tasting and fine for us.
anonymous - Toured community
Memory Care
November 30, 2016
Not Impressed with This Community
I was not impressed with my tour of this community. The memory care portion of the community I was shown was chaos. Everything felt disorganized. When I asked for the activities calendar, they said one has been made yet. There were many factors that played into where to move my mother. It would not had felt comfortable with her living here.
anonymous - Family/friend
Memory Care
September 2, 2016
I could not have asked for better care!
The community at Sugar Creek & Arbors at Sugar Creek is a fabulous place. It is very well kept and updated throughout. The staff were amazingly helpful and caring for my loved ones needs. The community was marvelous to our family and we are very pleased with them. I highly recommend Sugar Creek!
anonymous - Toured community
Memory Care
September 1, 2016
It Was A Lovely Visit
I liked the tour I got. I was able to see everything they offered. The community looks very nice and it appear they keep it clean. My guide was on time for the meeting and they was knowledgeable about the place.
anonymous - Family/friend
Memory Care
May 11, 2016
Mom has been at Sugar Creek for some time now and doing really great. She recently got her gallbladder removed and still trying to recover but definitely getting the care she needs. They have a hairstylist there and the food is really good. What I like the most is the fact that it's a smaller place and the residents get lots of attention. If there is something served at any meal time that the residents don't like they are able to order whatever they want to eat. Every once in a while they have guests that come to play music during meal time. Sugar Creek is a great place to be!
Dana Vouga, CSA - Family/friend
Memory Care
September 9, 2015
PLEASE read this review!
My Mom has been at Sugar Creek for almost two months and it has been GREAT! She constantly tells me how friendly the residents and staff are and how happy she is to be there. I am a Certified Senior Advisor and my husband and I have an Elder Law Firm. I am familiar with a number of communities and Sugar Creek is an excellent community!
Response from Sugar Creek and Arbors at Sugar Creek
September 15, 2015
Thank you so much for taking the time to share your thoughts about our community. Our team works hard every day to deliver a great customer experience. I am pleased your mom is a part of our Sugar Creek family and is happy at her new home.
Jane Ann Sage/Sales Director
anonymous - Family/friend
Memory Care
December 29, 2014
great place, understaffed
Overall Sugar Creek & Arbors is a wonderful place. Very nice staff and clean warm welcoming atmosphere.
The one area where they really could improve would be that they are very short staffed. The staff works very hard, but is very busy and not able to spend the time that they should with the residents as there is so much to be done and not enough of them.
Response from Sugar Creek and Arbors at Sugar Creek
February 1, 2015
Thank you for submitting your review. All in-put helps us do a better job. wWe have recruited a number of new caregivers recently and you should see improvement in the coming weeks – we’re very selective about who we hire so it takes us a bit longer when openings occur.
Mary
anonymous - Family/friend
Memory Care
October 28, 2014
It was clean and they were nice, but there were a few issues
This was exactly what we needed and we felt like they were a real blessing. It was clean and they were nice, but there were a few issues, it appeared that they were short staffed. Someone made a comment that people sometimes wouldn't show up for their shift, and one night I heard there was only one girl on for the whole place. The aides got in a fight one time. So there were some issues with the staff. I felt like they were stretched pretty thin. They had a calendar for activities but my loved one would tell me that they would often be cancelled. The food was pretty good, I would say a four. The administrator, seemed pretty unorganized, she was our main concern, she didn't seem real with it. We had to do a lot of playing phone tag. I did feel that my loved one was safe, and well cared for, and we were pretty happy. It was very homey, and didn't smell like a nursing home.
RG - Family/friend
Memory Care
September 12, 2014
My experience with Sugar Creek has be...
My experience with Sugar Creek has been very satisfying. I'm satisfied with their services. I'm overall satisfied with the friendliness of the staff, cleanliness of the facility, and care they provide.
Anonymous - Resident/client
Memory Care
September 3, 2014
Assisted living can't get much better
I just want to say that putting a family member in an assisted living facility is not an easy decision. Sugar Creek is a very nice facility. The staff members are very nice & are always there to help mom out. It's small so all of the residents know each other. They are working on doing more activities & doing more outings & I think that will benefit the residents that like to still get out & about. I would recommend this facility to any one that is looking.
Response from Sugar Creek and Arbors at Sugar Creek
September 4, 2014
Thank you so much for your kind words. We are always striving to do better. Thanks again.
Would Recommend - Family/friend
Memory Care
July 12, 2013
Offers memory care services
The determining factor for choosing Sugar Creek & Arbors was the cost. I really like that Sugar Creek has an intimate setting with only 10-15 residents. I looked at every facility in St. Charles County, I would guess it was about 10. Sugar Creek & Arbors is newer than other places mom has lived at, so they still feel like they are figuring things out here. I noticed that Sugar Creek has a lot of turnover, more so than other places. The Director of Assisted Living was let go so the Director of Memory Care now runs both buildings. The admissions process here seemed long, the Director was new and seemed to be learning as she went. My basic care services questions could not be answered by the staff. They would follow up but I feel like it's a learning curve; Sugar Creek is still finding its way. For example when I asked about the cost of hooking up a tv in mom's room it took several days to receive an answer.
Viewing 1-11 out of 11 reviews
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Frequently Asked Questions about Sugar Creek and Arbors at Sugar Creek
Sugar Creek and Arbors at Sugar Creek offers Studio and 1 Bedroom. Learn more.
Call (636) 528-3136 to reach a resident at Sugar Creek and Arbors at Sugar Creek.
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The Beginning... Mary Ann Huber had a vision: to provide an inviting place for residents to enjoy their friends, their families, and their independence. In 1981, Mary Ann's vision became reality with the completion of Twin Oaks Estate in O'Fallon, Missouri. After working together for 19 years,...
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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