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Special Hearts Homecare

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180 Promenade Circle #300, Sacramento, CA 95834

10 reviews
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For services offered:
(866) 374-4058
Special Hearts Homecare
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anonymous
-
Family/friend
5.0
We have been very pleased with their service.
We have been very pleased with their service. We haven't had any issues with reliability or anything at all so far. The lady they sent us has been really wonderful, and we have the same person on a consistent basis. We have been happy.

About the facility
Special Hearts Homecare

Special Hearts Homecare in Sacramento, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Services
at Special Hearts Homecare

Community Amenities

Languages spoken

  • Farsi
  • Filipino
  • American Sign Language
  • French
  • German
  • Spanish

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Special Hearts Homecare undefined
Special Hearts Homecare

180 Promenade Circle #300, Sacramento, CA 95834

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Indecare Corporation

2020 Hurley Way Suite 225, Sacramento, CA 95825

Review score not available
10
Review score
7 reviews
10
Review score
7 reviews
5 star
100%
4 star
0%
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1 star
0%
10
Review score
25 reviews
10
Review score
25 reviews
5 star
96%
4 star
0%
3 star
4%
2 star
0%
1 star
0%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Special Hearts Homecare

Overall Rating
4.1
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
Meals & Dining
Activities
4.5
Value for Cost
4.5
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
anonymous - Family/friend
Home Care
June 7, 2016
5.0
Verified Review
We have been very pleased with their service.
We have been very pleased with their service. We haven't had any issues with reliability or anything at all so far. The lady they sent us has been really wonderful, and we have the same person on a consistent basis. We have been happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family Member - Toured community
Home Care
February 10, 2016
4.0
They have been reliable and helpful.
They have been reliable and helpful. We are happy with them, and they are working out well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Debi Y - Toured community
Home Care
June 30, 2015
4.5
Verified Review
Very helpful
Audra has been very responsive to my calls and questions. She has primarily been the one working with my mom as well. She has been very helpful throughout the process of transitioning my mom from nursing facility to home. She has also been good at understanding my mom's personality and her reluctance to have someone coming in to her home.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
F. Weile - Family/friend
Home Care
March 24, 2014
5.0
Verified Review
Exellent
Very professional and helpful. Overall an extremely positive experience and I recommend them highly.
Son - Family/friend
Home Care
November 6, 2013
4.0
Verified Review
They Provided The Care We Needed
For what we used them for, the care was good. They were taking care of my father while my mother was in the hospital because he couldn't be by himself.
Brother - Family/friend
Home Care
October 15, 2013
5.0
Verified Review
Great!
We got them for my brother and they're still with us and that was all very good. We haven't had any problems so far. Of course my brother complains because he doesn't like feeling like he's lost his independence but they're very good. They're right on top of everything. I know when I called them to come out everything was just fine it was great and it's been great ever since. Everybody would love to get things cheaper but in my opinion, for the area, it's good. I don't think there's any issues with the price as long as you're getting the care that you're paying for and we are.
Daughter - Family/friend
Home Care
October 10, 2013
1.0
Verified Review
Didn't Do Their Jobs
It didn't really work out good. The caregiver stopped showing up so we quit the whole thing. She was really great in the beginning and then she kept standing up my mom and dad all the time plus it was a fortune. It turned into a nightmare. Mom was supposed to get a caregiver that cooked and none of them did. I'm not kidding when I say they didn't know how to cut an onion or boil and egg. The whole problem is that this company had two caregivers in the whole bay area and they were in Santa Rosa, they sent us one from Modesto which is really far away. She was great but she couldn't' come from Modesto everyday. The next girl was great to start with and then she stopped showing up and then she never logged out so the hours got all messed up. She just didn't do her job. I don't think she's working there anymore.
Kevin - Family/friend
Home Care
October 2, 2013
4.0
Verified Review
No Issues So Far
I'm fine with them. I haven't had any issues so far. They're providing 24 hr. It's a lot of dollars! A big part of the decision was pricing and cost. It's expensive but they were not as expensive as the other services we checked.
A Place For Mom Customer - Toured community
Home Care
May 20, 2013
5.0
Verified Review
Mom and the family talked t...
Mom and the family talked to Audra and we hired Special Hearts Homecare. We were impressed with what they offered and their professionalism. They are having another supervisor come in for a week (starting tomorrow) to assist and make recommendations for Dad's care. Other agencies I am familiar with do not offer that. Mom feels at peace about the decision which she did not feel with another agency.
A Place For Mom Customer - Toured community
Home Care
December 24, 2012
4.0
Verified Review
Really like Director and that she is ...
Really like Director and that she is so flexible and helpful.
Viewing 1-10 out of 10 reviews

Neighborhoods
around Special Hearts Homecare

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Frequently Asked Questions
about Special Hearts Homecare

Call (916) 374-7331 to reach a resident at Special Hearts Homecare.

Similar agencies nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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