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Queens Avenue Retirement Residence

1056 Queens Ave, Oakville, ON L6H6R3

7.5
Review score
6 reviews
Add review
7.5
Review score
6 reviews
5 star
33%
4 star
50%
3 star
0%
2 star
17%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
Queens Avenue Retirement Residence
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Anonymous
-
Family/friend
4.5
Great Value
Overall the community has great value. The staff that run the community are competent, and attentive towards the residents. I would recommend the community to others for their loved ones. There are three meals a day served if the resident chooses this option.

About the facility
Queens Avenue Retirement Residence

Queens Avenue Retirement Residence in Oakville, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Independent Living

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Sunrise of Oakville community exterior
Sunrise of Oakville

456 Trafalgar Road, Oakville, ON L6J7X1

7.5
Review score
6 reviews
7.5
Review score
6 reviews
5 star
33%
4 star
50%
3 star
0%
2 star
17%
1 star
0%
Review score not available
Review score not available
Review score not available
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Queens Avenue Retirement Residence

7.5Review score6 reviews
7.5
Review score
6 reviews
5 star
33%
4 star
50%
3 star
0%
2 star
17%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Queens Avenue Retirement Residence with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Queens Avenue Retirement Residence has 6 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
3.9
Care Services
3.8
Staff
4.5
Meals & Dining
4.5
Activities
3.7
Value for Cost
4.0
A Place for Mom has scored Queens Avenue Retirement Residence with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Queens Avenue Retirement Residence has 6 reviews with an average "overall experience" of 3.9 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Anonymous - Family/friend
Independent Living
July 8, 2022
4.5
Verified Review
Great Value
Overall the community has great value. The staff that run the community are competent, and attentive towards the residents. I would recommend the community to others for their loved ones. There are three meals a day served if the resident chooses this option.
Cleanliness
5
Friendliness
4.5
Staff
4
Meals & Dining
4.5
Activities
4
Value for Cost
5
J F - Family/friend
Assisted Living
September 9, 2021
5.0
Verified Review
I definitely recommend Queens Avenue
Everyone is super nice here. They will go above and beyond to make sure that the residents are happy. The staff are friendly and helpful and always looking out for you. They have excellent Covid procedures in place and have not had a flu outbreak in about 5 years.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
Camille Laperriere - Family/friend
Independent Living
October 30, 2020
2.0
Queens Avenue Retirement
This rating could have easily been a 5, so let me explain why it's so low. My rating system for 1-5 is: 1=Poor; 2=Fair; 3=Good; 4=Very Good; 5=Excellent. I moved my brother from BC to Oakville on [date removed], after selling his house. We knew there was something terribly wrong with him. Long story short, he was diagnosed with an aggressive form of ALS. COVID-19 was fairly new at this stage and we had to self-quarantine for 14 days which was completely understandable. My brother had already been with my husband and I for two weeks but the Head Nurse at Queens Avenue Retirement insisted he could not quarantine with us. We had to put him in a hotel alone. However, she allowed us to take him out for drives every day and deliver his food. So how does that make sense!? He would have been safer with us, as he almost choked on his food one night. They actually accepted my brother on [date removed] before the quarantine period was over. We met the Head Nurse, [name removed] , in the garage. She had made the decision...and we were grateful. Quickly, we signed some forms and then she took my brother inside with his suitcases. Due to COVID, we could not enter, which we understood. Let me start with the PROs of why we chose Queens Avenue Retirement for my brother: 1. The Head Nurse, [name removed], was familiar with ALS, as she had a family member who had it. We figured that was fabulous news for my brother, as we weren't too familiar with the disease. 2. Staff turnover is very low which is a good sign. Staff are happy there. My brother liked the women who took care of him. The ones I spoke to on the phone or met at the front door were very nice. 3. It's an older building but it's well kept. Feels warm and friendly. They haven't had any outbreak in 6+ years. They keep windows open to circulate air in the main areas, which is perfect. 4. The individual units are a nice size, with lots of closets for storage. The kitchens are fully equipped but compact. Perfect for a wheelchair. Large windows with fabulous blinds. The livingroom, bedroom and bathroom are larger than all of the new units we visited. We would have been happy living there ourselves. 5. The cost, believe it or not, was better than most assisted-living facilities. For a 1-bedroom, it was just under $4100/month and that included all meals and laundry once a week. 6. It took less than 15 minutes to drive there from our house. Now for the CONs: First, through no fault of Queens Avenue, COVID hit Canada when we were moving my brother. Bad timing. We uprooted my brother and then felt like we abandoned him. He didn't have a good understanding of what was happening around the world with this virus. 1. The Head Nurse, [name removed], was our main issue. At first, I thought...give her a break because this pandemic must be a huge stress on her. However, with time, I stopped thinking like that. In that role, you should have some empathy. She didn't appear to have any!! It felt personal. When I'd call her for an update...and it wasn't often...she made it clear she was busy with other families. Always rushed the call saying my brother was fine...no change, meaning he wasn't in any worse shape than when I dropped him off. I'm thinking she was blind, as we noticed many changes just speaking to him by phone.  On [date removed], I was allowed to take him to his ALS appointment in Hamilton. This was our 1st time together since I dropped him off in April. I couldn't believe how much he deteriorated. That appointment lasted over 2 hours. They did a bunch of tests on him and that's when we found out his ALS was very aggressive. It was a difficult and emotional appointment. Afterwards, my brother just wanted a haircut...it had been 4 months since his last one. My hairdresser was alone in her shop and disinfects everything before and after appointments. She was able to take him in so I brought him. The ongoing verbal abuse I got from [name removed] for doing that was unnecessary. She said I was irresponsible and even went as far as saying my brother could very well die alone. Four days later, residents were allowed out of the building. One day she marched out of the building, took off her mask and started shouting at me that my brother wouldn't talk to her. Three times during that conversation I asked her to keep her voice down. Residents were staring at us. I couldn't believe her unprofessionalism! I did complain to the General Manager.  There were more issues with this Head Nurse. If it wasn't for her, the rating would be much higher. She could have given Nurse [name removed] a run for her money. Lastly, the food wasn't all that great. I learned other residents also felt the same way. Some meals were great...others, not so much. However, this was minor compared to [name removed]. My brother was at Queens for only 6 months. First in the Respite suite, followed by his own suite in August. He passed away in September.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Independent Living
August 19, 2019
4.0
[name removed] provided a great tour of the facility. Recently renovated, clean with plenty of patio, balcony areas, lots of green and sunlight. At this time, there was no availability of a studio which started at around $2750. Open house scheduled later in Sept.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
November 9, 2018
4.0
[Name removed] and [name removed] have been excellent in understanding our family's needs and in explaining the services and facilities of their residence.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
September 8, 2018
4.0
Very nice, up to date pleasing modern decor, looks to be in great condition. Nice open spaces. It seemed very quiet, but I was there at 9:00 a.m. as opposed to dinner time or Saturday when I visited other residences. The apartments are very nice, studio seemed maybe a bit small but the one bedroom was great. The pricing seems quite reasonable, though it is based on two meals instead of three per day which may be fine. All of the continuum of services are available as needed which is nice to know. They sound very organized in terms of their dealings with the LIHN and coordinating paid and provided services.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-6 out of 6 reviews

Amenities
at Queens Avenue Retirement Residence

Healthcare Services

  • Medication Management
  • Memory Care
  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Vegan
  • Room Service
  • Pureed Meals
  • Vegetarian
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Gluten-free
  • Professional Chef
  • Guest Meals

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Covered Parking
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Meeting Room
  • Library
  • Private Bath
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon

Recreational areas

  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Croatian
  • French
  • Polish

Activities

  • Sensory-based Programs
  • Devotional Activities On-Site
  • Montessori Programs
  • Other Religious Services
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Community Service Programs
  • Live Dance or Theater Performances
  • Book Club
  • Gardening Club
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Art Classes
  • Catholic Services
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Yoga / Chair Yoga
  • Dances
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Day Trips and Outings
  • Happy Hour
  • BBQs or Picnics
  • Tai Chi
  • Men's Club
  • Walking Club
  • Protestant Services
  • Stretching Classes

Neighborhoods
around Queens Avenue Retirement Residence

See what the neighborhood has to offer and what’s nearby:
Queens Avenue Retirement Residence in google map

Frequently Asked Questions
about Queens Avenue Retirement Residence

Queens Avenue Retirement Residence offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Queens Avenue Retirement Residence 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (905) 815-0862 to reach a resident at Queens Avenue Retirement Residence.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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