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Premier Custom Care, LLC - Prairie Village

7301 Mission, Suite 328, Prairie Village, KS 66208

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anonymous - Loved one of resident/client
4.5
Excellent choice

I would tell others looking into using their services that the staff genuinely care about the families and the people that they are there to care for.... Read more

Read all reviews

About the agency

Premier Custom Care is Kansas City’s leading home care provider. Located on the border of Kansas and Missouri, we offer a personalized approach to medical and personal care. Home-care is easier than ever as we strive to keep your routine the same — while making your environment safer, smarter, and more fulfilling.

We view clients as family and treat them with the same love and respect as our own. Our belief is that each client has unique needs, wishes, and preferences, which is why we carefully alter our own techniques and routines to best fit client rhythms.

Whether you need transitional support, respite care, child care, or memory care, rest assured that our caregivers are fully engaged when it comes to support services. To discover all that we have to offer, contact an A Place for Mom today!

Services Offered

Our caregiving staff is highly skilled across a wide range of needs and works hard to help clients overcome any challenge they may face. If plants need watering, laundry needs folding, or dishes need rinsing, we’ll be there to get the job done. Tell us what you need, and we’ll do our best to find a caregiving solution that works for...

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

Agencies are within your price rangefor Premier Custom Care, LLC - Prairie Village

Total monthly costs depend on the type of care provided and number of hours per month.

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Reviews for Premier Custom Care, LLC - Prairie Village

4.6
Write a Review

Cleanliness

4.9

Friendliness

4.8

Meals & Dining

No data collected

Care Services

4.6

Activities

4.8

Staff

4.1

Value for Cost

4.6

Overall Experience
15
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Date Submitted
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1-20 of 20 reviews
Sort by

4.5
anonymous - Loved one of resident/client
Home Care
June 21, 2022
Verified Review
Excellent choice

I would tell others looking into using their services that the staff genuinely care about the families and the people that they are there to care for.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

4.5

Activities

No data collected

Staff

4.5

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Home Care
April 4, 2022
Verified Review
Premier Care Cares

Premier Custom Care seemed to really care about what they were doing and for my loved one. They were able to assist with companionship for my loved one. Premier let me know they would be able to handle light cooking and cleaning if needed. They were okay when it came to scheduling the caregiver. I would recommend the company again and they have a 24 hour phone line if something happened.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


2.0
Anonymous - Loved one of resident/client
Home Care
March 7, 2022
Verified Review
Care Needed Didn't Match What Was Provided

This has been a little rough due to the pandemic and the stress on the organization. The communication with the family could be better. I am disappointed, in the care we have been receiving compared to what we have been told they could provide.

Cleanliness

No data collected

Friendliness

3

Meals & Dining

No data collected

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

1

Response from Premier Custom Care, LLC - Prairie Village

March 24, 2022

Very sorry to read this review and would love the opportunity to go over the specific communication issues. We have really strived over the past twelve years for the best client engagement. Even during the challenges of COVID, we have been able to maintain our team and made sure our clients always had coverage. Please reach out to me when you have time and we would look forward to finding a good solution for you. Again, I am sorry you did not have a good experience. Thank you so much


5.0
anonymous - Loved one of resident/client
Home Care
January 18, 2022
Verified Review

ratings above

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Home Care
March 16, 2021
Verified Review
highly recommended

The staff did an excellent job with my loved one. The communication between the staff and the family was very good. I would highly recommend this community to others

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Home Care
February 5, 2021
Verified Review
Our experience with Premier Custom Care, LLC

The staff members who have come out to care for my dad as a whole have been great. Once you choose, I would tell others that you do have to give it time for them to settle in and choose the right staff members for your specific situation. You have to go through some ups and downs and if you do have any issues, you are able to contact the top person of the company if you are not able to get answers from the other management staff. Overall, I would recommend them to others looking.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

4


4.0
anonymous - Industry reviewer
Home Care
September 11, 2019
Reliable care for Dad

We have been happy with the consistency that is needed by our older loved ones. They are always prompt and very thorough.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


5.0
Joann Fischbach - Loved one of resident/client
Home Care
May 24, 2019
Awesome caregivers

Hands down the best Home Care agency in the area. They took care of my mom for several years at home and then at my house through her last weeks of life. The caregivers were compassionate, experienced and dependable which isn't always the case with home care. My mom was bed bound in the end and I could not have had her at my house without them! Several of the caregivers even came to my mom's service! My siblings and I are grateful beyond words and would highly recommend!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Jane Spencer
Home Care
May 13, 2019
Excellent caregivers

This is my first experience with in home care and it could not have been better, The primary care giver could not have been better. She far exceeded our expectations. All the people from Premier custom care were wonderful. I am still waiting to be billed as it is taking forever for custom care to communicate with my long term care company.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Deborah Graber
Home Care
February 6, 2019

I’m not sure if I did this right but the are excellent I don’t know what I would do without [name removed] and [name removed]. We have had some rough times after mom had her stroke but they have been with us helping us all the way. Can’t say enough good things about this company

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tammie Calys
Home Care
January 20, 2019
Awesome Service - Wonderful, Loving Caregivers

We are extremely happy with the service we've received and all of the care givers are wonderful! What's more important is that our loved one receiving the care has responded amazingly well to the company, the activities and all the love the team shows for her. She is much better on the days when she has "a visit from one of her friends!"

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Premier Custom Care, LLC - Prairie Village

January 25, 2019

Thank you so much, her "team" will really love this feedback!


5.0
anonymous - Loved one of resident/client
Home Care
November 30, 2017
Verified Review
Home Sweet Home

We wanna keep mom at home long as possible. This agency is great and very accommodating. They come in our home 7 days a week for a hour to help mom. It is the same caregiver during the week and the weeknd it is someone else. They are always on time and they will help mom plan her meals. They do light housekeeping and take her to the grocery store. They checked on her when she was in the hospital. They are very caring. They help her with her meds and will take her blood pressure and weight. I would recommend this to people.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Home Care
October 25, 2017
Verified Review
The caregiver was exceptional!

My father-in-law chose Premier Custom Care because he wanted his wife in the home with him and knew that she would need extra attention that a nursing facility couldn’t provide. She was completely dependent and needed extra care. This company had a good price but it was because of their caregiver [Removed] that we loved it so much. [Removed] went above and beyond and took the time to understand the specific and individual needs/likes/dislikes of my mother-in-law. She learned that the she was a music teacher and liked classical music and if she was getting anxious, [Removed] would play classical music for her to calm her down. She absolutely individualized her care specific to the patient by getting to know their needs and being respectful to who she was. The only issue I had with the whole experience was mainly with the scheduler, but those concerns have been taken up with the company already and have been rectified. [Removed] kept everything so clean and had great hygiene, and my mother-in-law was very particular. She learned all of her favorite TV programs and would watch them with her. She was just exceptional. I would hire them again if I needed to and I highly recommend their staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Home Care
October 23, 2017
Verified Review
Great to Know We Have Choices

Premier Custom care has been a great option so far. It was the only alternative I was willing to go with when my in-laws decided they did not want to move into a community. A Place for Mom was very helpful matching us with [Removed] at Premier, and [Removed] was great. She was very personalized, helpful, and knowledgeable, matching us with a caregiver to visit my in-laws’ home for shopping errands, doctor visits, cleaning, and other tasks. It has been so great to know that we have choices. I’d definitely recommend Premier to others.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Home Care
August 24, 2017
Verified Review
Consistent Great Care!

I am very happy with Premier Custom Care. They are very reliable and show up on time. There was only one instance that they were running late but they called ahead to let me know. I can still drive but they have been a tremendous help pushing my husband's wheel chair and getting him in and out of the car for Dr. appointments. They assist my husband with getting dressed and personal needs. All of the caregivers they have sent to our home are very consistent in the level of care they deliver. They are very friendly and caring and provide great companionship to my husband. They have done a good job with preparing meals and helping with the housework. I definitely would recommend Premier Custom Care to others, in fact, I'm thinking of having them come in more often.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous
Home Care
December 4, 2016
Verified Review
Moving On To Community Environment

This agency has been good to us when assisting my mom with the care we needed. They have provided a couple of caretakers who are good at their job and a good fit for mom. It was a little difficult scheduling but they were good at getting a caretaker for us. The caretaker was on time and understood what was needed of them. We will not be using them because we have future community plans but they were good for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Home Care
September 21, 2016
Verified Review
They really helped a lot.

They really helped a lot. They were reliable, we didn't have any issues with people being late or not showing up. I think they worked out really well, and if we need them in the future, we would definitely use them again.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jeff - Toured community
Home Care
August 18, 2016
Keep Mom Home

Our in home care is excellent. Joyce did a great job making our senior feel comfortable and they offered a wide variety of services from bathing and changing sheets to running her to the store. We want to keep Mom at home with us and it may not have been possible without Premier.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Home Care
February 4, 2016
Verified Review
It's working fine. The people are good and reliable.

It's working fine. The people are good and reliable. They have been very accommodating. I really couldn't ask them to do more, and I like the owner very much she does a good job.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Julie Jennings - Toured community
Home Care
August 28, 2015
Verified Review
Excellent

We are utilizing Premier to assist us in getting our mother home from rehab. We are concerned about her care at the facility that is most handy for our dropping in and visiting. We are struggling with holding them accountable. So we engaged Premier in order to meet caregivers prior to her discharge to stay with her and see that the staff assisted her when we are not there. Then Mom was uncomfortable with someone in her room while sleeping so we are now back to waiting for her home plan.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Frequently Asked Questions about Premier Custom Care, LLC - Prairie Village

Premier Custom Care, LLC - Prairie Village has received an average review rating of 4.6 based on 20 reviews. See all reviews.

Call (816) 531-2210 to reach Premier Custom Care, LLC - Prairie Village.

To reach Premier Custom Care, LLC - Prairie Village call: (816) 531-2210



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.