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Pleasant Manor Nursing Home

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27 Brand Ave, Faribault, MN 55021

2 reviews
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2 reviews
12 facilities
For more information about senior living options:
(866) 374-4058
Pleasant Manor Nursing Home
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anonymous
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Family/friend
4.5
We loved this community
The food at this community was good and the community is well maintained. My husband loved living here and the staff went above and beyond to make sure he was taken care of. Some of the staff have worked here for many years. We would have liked for him to stay here, however they do not acc

About the facility
Pleasant Manor Nursing Home

Pleasant Manor Nursing Home in Faribault, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Pleasant Manor Nursing Home
Pleasant Manor Nursing Home

27 Brand Ave, Faribault, MN 55021

Milestone Senior Living Faribault community exterior
Milestone Senior Living Faribault

2500 14th Street NE, Faribault, MN 55021

Mill City Senior Living community exterior
Mill City Senior Living

1520 17th Street NW, Faribault, MN 55021

New Perspective Faribault outdoor common area
New Perspective Faribault

828 1st St NE, Faribault, MN 55021

Review score not available
6.5
Review score
21 reviews
6.5
Review score
21 reviews
5 star
52%
4 star
33%
3 star
10%
2 star
0%
1 star
5%
6.3
Review score
3 reviews
6.3
Review score
3 reviews
5 star
0%
4 star
33%
3 star
67%
2 star
0%
1 star
0%
Review score not available
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Pleasant Manor Nursing Home

2 reviews
5 star
50%
4 star
0%
3 star
0%
2 star
0%
1 star
50%
Monarch Healthcare Management
0
Review score2 reviews12 communities
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A Place for Mom has scored Pleasant Manor Nursing Home with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Pleasant Manor Nursing Home has 2 reviews with an average "overall experience" of 2.5 out of 5.
Overall Rating
2.5
Cleanliness
2.5
Friendliness
2.5
Care Services
2.5
Staff
Meals & Dining
Activities
2.5
Value for Cost
2.5
A Place for Mom has scored Pleasant Manor Nursing Home with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Pleasant Manor Nursing Home has 2 reviews with an average "overall experience" of 2.5 out of 5.
Parent company
Monarch Healthcare Management
0
Review score2 reviews12 communities
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-2 of 2 reviews
Polly - Family/friend
Nursing Home
August 13, 2019
0.5
Avoid this facility like the plague!
Let me tell you every reason why you should never put your loved one in Pleasant Manor (PM). My mom only lived there under 2 months before she passed away, & the trouble started the first day. First off, the facilities are not clean, there is literally junk and garbage everywhere, it smells horrible, and you are lucky if you can’t get help from staff. We even witnessed a resident in a wheelchair get stuck in the door at one point with no help to get out. The majority of the rooms are very cramped with little space- they’re shared between 2 people with a curtain as a divider so you have very little privacy and bathrooms are shared between 2 different rooms. There are no phones in any of the rooms. They are EXTREMELY understaffed. My mom would press her call button for a nurse/aide and she would wait anywhere from 20-40 minutes for anyone to come to her room and help. I witnessed the long wait times myself on multiple different occasions and witnessed multiple different patients in the hallways asking for help from the CMA's and aides and they were always told there would be a wait. Second was their lack of communication in all areas. I can give multiple examples of this. They failed to schedule a parascentesis for my mom. Her discomfort got so bad that she was barely able to eat anything. They finally scheduled it but failed to communicate to them the medications she was on so when she arrived they weren't able to do it. Third- Her dentures were thrown away by a staff member at Pleasant Manor. She had set them in a cup next to her bed & apparently they thought it was garbage. They never called me to tell me about this, and I had to find out from my mom the next day. I made numerous calls to the Director of Nursing and the SW at PM to make complaints as things were going wrong right and left, and was always told “we are sorry, we are short staffed, we are working on it, we are sorry we threw her dentures away, we will get her in to the dentist to get her another pair which we will pay for.” She ended up getting her replacement dentures from them no less than one week before she passed away, and they didn’t pay for them like they said they would, they billed her dental insurance. Fourth- During her stay at PM she had 2 hospitalizations, 1 because she ended up getting an infection (not PM’s fault), and the second time because she needed stitches on her leg after they scraped it doing a chair to WC transfer (PM’s fault). Neither of these times was I called to be informed. During the hospitalization for her infection, PM called her hospital room to ask us if my mom would be coming back & if they should hold her bed. I don’t know if this is standard practice by a SNF, but I thought this was extremely unprofessional and upsetting. After being discharged back to PM on hospice, 2 days later my mom called me crying saying the nursing and staff at PM weren’t helping her with her pain management saying there was nothing more they could do. I ended up finding out through hospice that she ended up back in the ER and needed stitches because of the WC transfer incident I mentioned earlier. She only lived for another week and a half. On the day of her passing, one of the RN’s from PM stated “Has hospice called you yet about her expiring?”, “Oh I thought they would have called you about her expiring.” I am aware that ‘expired’ is a term they use in the medical field when it’s related to death, but with how they treated my mom & the experience we went through with them, it just felt like she was an expired piece of food to them and it was very unsettling and upsetting. Was my mother very ill and didn’t have much longer to live? Absolutely. Did they make her last months of life extremely difficult? Absolutely. Did they contribute to her passing quicker? You can make that decision after reading this review. I would NEVER in my right mind put any loved one in this place & I am so glad I never have to speak with them or step foot in this facility again. I have told everyone I know about our experience and will continue to do so.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Nursing Home
June 22, 2017
4.5
Verified Review
We loved this community
The food at this community was good and the community is well maintained. My husband loved living here and the staff went above and beyond to make sure he was taken care of. Some of the staff have worked here for many years. We would have liked for him to stay here, however they do not accept Veterans Assistance Benefits.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
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Call (507) 334-2036 to reach a resident at Pleasant Manor Nursing Home.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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