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PBH Residential Care Home /Keith Heights

902 NW 8th Street, Grand Prairie, TX 75050

8.5
Review score
18 reviews
Add review
8.5
Review score
18 reviews
5 star
88%
4 star
0%
3 star
0%
2 star
6%
1 star
6%
See all reviews
For more information about senior living options:
(866) 374-4058
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James W
-
Family/friend
5.0
Awesome Care for Mother
Mother has stayed at either Colip House or Keith's house for the past 5 years and received excellent care. She considers it a privilege to be living in such well managed Residential Care facility. She brags to me about being in the best of the best care homes. She especially loves the h

About the facility
PBH Residential Care Home /Keith Heights

PBH Residential Care Home /Keith Heights in Grand Prairie, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Residential Care Home

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PBH Residential Care Home /Keith Heights
PBH Residential Care Home /Keith Heights

902 NW 8th Street, Grand Prairie, TX 75050

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New Era Assisted Living
New Era Assisted Living

7903 Tin Cup Drive, Arlington, TX 76001

8.5
Review score
18 reviews
8.5
Review score
18 reviews
5 star
88%
4 star
0%
3 star
0%
2 star
6%
1 star
6%
Review score not available
Review score not available
Review score not available
Studio
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Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
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1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Residential Care Home

Care types offered

1

Residential Care Home

Care types offered

1

Residential Care Home

Care types offered

1

Residential Care Home

Reviews

for PBH Residential Care Home /Keith Heights

8.5Review score18 reviews
8.5
Review score
18 reviews
5 star
88%
4 star
0%
3 star
0%
2 star
6%
1 star
6%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored PBH Residential Care Home /Keith Heights with 8.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, PBH Residential Care Home /Keith Heights has 18 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.8
Friendliness
4.7
Care Services
4.6
Staff
5.0
Meals & Dining
4.0
Activities
4.6
Value for Cost
4.6
A Place for Mom has scored PBH Residential Care Home /Keith Heights with 8.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, PBH Residential Care Home /Keith Heights has 18 reviews with an average "overall experience" of 4.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
James W - Family/friend
Residential Care Home
August 8, 2022
5.0
Awesome Care for Mother
Mother has stayed at either Colip House or Keith's house for the past 5 years and received excellent care. She considers it a privilege to be living in such well managed Residential Care facility. She brags to me about being in the best of the best care homes. She especially loves the home style care and family atmosphere.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
anonymous - Family/friend
Residential Care Home
November 6, 2020
5.0
Verified Review
Best Place for Mom
I don't think we could have found a better place. I'm impressed, ecstatic, and blessed about this community. I know what it takes to take care of my loved one and the staff does an amazing job at this.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Emma Miller - Family/friend
Residential Care Home
November 6, 2019
5.0
Verified Review
Review of Keith Heights
Nice, beautiful backyard. Spacious rooms, great staff, very friendly atmosphere.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jean Withers - Resident/client
Residential Care Home
October 29, 2019
5.0
Verified Review
Review of Pbh Residential Care Home /Keith Heights
Most home-like. Great service. Love the view from my bedroom window.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cris Paiz - Toured community
Residential Care Home
October 29, 2019
5.0
Verified Review
Review of Pbh Residential Care Home /Keith Heights
First time here, fell in love with the place. Kind staff, as well! Will really be looking into this place as a first resort for my loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Frances Hagle - Resident/client
Residential Care Home
October 29, 2019
5.0
Verified Review
Review of Pbh Residential Care Home /Keith Heights
Lovely place! Lots of fun, friendly people come through here. Gorgeous landscaping.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kyle Neeley - Toured community
Residential Care Home
October 29, 2019
5.0
Verified Review
Review of Pbh Residential Care Home /Keith Heights
I'm happy with the way the employees have a personal relationship with the residents. Everyone always is happy and has a smile on their face!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Crystal Henry - Family/friend
Residential Care Home
October 29, 2019
5.0
Verified Review
Review of Pbh Residential Care Home /Keith Heights
Everyone who works here is extremely helpful and overall the experience here is always great!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michelle Miller - Family/friend
Residential Care Home
October 29, 2019
5.0
Verified Review
Review of Pbh Residential Care Home /Keith Heights
Such a beautiful home! You feel right at home as soon as you walk in the door!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Residential Care Home
October 2, 2019
5.0
Review of PBH Residential
Clean, calm and well attended. Best care seen in aging healthcare.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Review of PBH Residential Care Homes - Toured community
Residential Care Home
October 2, 2019
5.0
Best option for aging-in-place care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Residential Care Home
August 23, 2017
5.0
Verified Review
Loving Family Care
We are so very pleased with the loving care that my mom is receiving at PBH Residential Care Home/Keith Heights. It is very family oriented and has a warm family atmosphere. All of the residents sit down to eat together family style. Mom is eating well and she is always clean. She has her own room and shares a bathroom with another resident. We decorated her room with her own things to make it even more homey for her. The staff is always so welcoming to all of our family anytime we stop in to visit mom. We love the covered patio for the residents to sit outside and drink coffee and enjoy the bird activity. They offer transportation for the residents if they have appointments outside of the community. We definitely would recommend this home for the care of a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Residential Care Home
July 9, 2014
5.0
Living in Colip House
My husband living at PBH residential Care home has been such a blessing for my daughters and me. It is home away from home. The care is tremendous and healthy meals are always served three times a day. Snacks in between meals are available. Each resident has their own room decorated to their taste by the family. Guests are always welcome and it is truly a family atmosphere. The activity director uses games to challenge their mind and coordination. The staff is outstanding with the care and patience they give each resident. Special entertainers come in to perform usually monthly or bi-monthly. The owners are very involved with running of each home. Colip House made a very difficult decision for me much easier. I would definitely recommend it to anyone who is searching for a place to put a loved one who is no longer able to live at home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Residential Care Home
June 30, 2014
5.0
Verified Review
Seems lovely, very professi...
Seems lovely, very professional, all information provided in writing up front. Deep discussion about needs of parent for care. Beautiful site. May be a little to pricey for us but we don't question the value of the rates.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Residential Care Home
April 6, 2014
2.0
Verified Review
Beautiful isn't all its cracked up to be...
We moved our Mom into their Brook Hollow facility with so much hope. All of our meetings had gone well, the facility was beautiful and they had assured us that they knew how to handle folks with dementia. We sadly found out that they were not equipped to handle all of the behaviors that go with dementia. We came to find out that the home that we thought would be a great place to live, was more of a museum. Where it was much more about aesthetics than love and care. Over the course of 4 months they had us add and or change several medicines so she could be "managed". I called the owner to discuss some problems we were having between the house manager and the doctors office. She asked me to give her a couple of days and she would get back to me. Instead she had the house manager tell me that our mom was going to need to move out. A few days later we received a letter to that effect. The owner never called us. That speaks volumes! In the end we are glad that they asked us to move because it was not the right place for our mom. We want her to live in a place that can be a home!
Cleanliness
5
Friendliness
3
Value for Cost
2
Care Services
2
Activities
2
Response from PBH Residential Care Home /Keith Heights
January 21, 2021
I am deeply saddened to hear this point of view. This dear lady was all smiles and hugs when she moved in and for 6 months, we / staff was able to care for her with the highest of standards. Almost overnight, her dementia excelerated and she changed into a combative person with violet tendencies. She took her walker and, on a rampage, threw it into our plate glass window, then entered into one of the other resident's room and threw the walker again on an unsuspecting person before she could be stopped. Thankfully, no one was hurt.. We graciously notified the family and gave a 30 termination notice as PBH does not accept nor are we equipped to handle advanced cognitive cases with extreme behavioral issues. I regret we could not continue care for this lady who was very much loved by all, but because we needed to protect our staff and other residents, removal was the only recourse. The family was beligerent, refused to understand the circumstances and in denial about the status of their loved one.
Anonymous - Family/friend
Residential Care Home
September 20, 2013
1.0
Verified Review
They Asked Us To Leave
That did not work out well at all. They actually told us our aunt had to move out. They didn't like her using supplements in their care. She didn't want to take their medicine because she was taking supplements for the same thing. They finally told us to come get her and now we're in a whole legal battle with them. They filed against us for leaving even though they asked her to leave.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from PBH Residential Care Home /Keith Heights
January 21, 2021
This lady refused medication ordered by her doctor and bought supplements through the mail which were a type of oils which caused a disgusting offensive odor throughout the home. It affected everyone who lived and worked there in a negative way. Sadly, she also was extremely difficult to get along with and sat in her room yelling at staff to serve her steaks every night for supper. She was rude to staff, other residents, and management. Her son, who also lived with us, was to be under her supervision, became unmanageable and took to eliminating himself wherever whenever he wanted. This situation, sadly was not a good fit for our home and the other residents, so we asked them to leave, of course with the standard 30 day notice. The family acknowledged the history of difficult behavior and agreed to move. This was one of a half dozen moves. They would not, however, pay what was owed to PBH, so PBH sought legal means to collect what was owed. We eventually came to an agreeable settlement.
Lynn - Family/friend
Residential Care Home
September 12, 2013
5.0
Verified Review
new wave of the future for elderly care
We are overwhelmingly pleased with the care and the love that they give my mother in law there. I would recommend it to any family to look into them, we're really really happy with everyone that works there and its a very loving, peaceful place. They go above and beyond their duty, keeping her clean and pretty and her health concerns, just everything. It surpasses all the expectations we had for care. All places are expensive anyway, so they're within range of other places but they surpass all of our expectations of a clean, safe environment, definitely the best place we've ever found. For a different perspective, because it's my mother in law, I told my husband if it was my mom, this is the one I would choose, they have 6 rooms to a home and it makes a huge difference, they treat their patients with dignity.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Residential Care Home
June 20, 2013
5.0
Verified Review
Loved Teri and David, house...
Loved Teri and David, house is airy and light. Gave deposit to hold master bedroom with private bath for parents, also bedroom with shared bath for Gram. Am waiting for Dad,s assessment at rehab to know when he might be ready.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-18 out of 18 reviews

Amenities
at PBH Residential Care Home /Keith Heights

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Transportation at Cost

Common areas

  • Outdoor Common Areas
  • Private Bath
  • Indoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Activities On-site

Neighborhoods
around PBH Residential Care Home /Keith Heights

See what the neighborhood has to offer and what’s nearby:
PBH Residential Care Home /Keith Heights in google map

Frequently Asked Questions
about PBH Residential Care Home /Keith Heights

PBH Residential Care Home /Keith Heights offers Private. Learn more.

A Place for Mom has scored PBH Residential Care Home /Keith Heights 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 345-8703 to reach a resident at PBH Residential Care Home /Keith Heights.

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