About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Pacifica Senior Living Heritage Hills

3200 Heritage Circle, Hendersonville, NC 28791

9.4
Review score
121 reviews
Add review
9.4
Review score
121 reviews
5 star
79%
4 star
16%
3 star
2%
2 star
1%
1 star
2%
See all reviews
8.9
Review score
9544 reviews
99 facilities
For pricing & availability:
(866) 374-4058
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Anonymous
-
Resident/client
5.0
Review for Pacifica Senior Living Heritage Hills
I love it here. The only issue I have with Pacifica is... their accounting office makes mistakes and takes too long to fix them. I recommend this community.

About the facility
Pacifica Senior Living Heritage Hills

Find peaceful retirement options in Pacifica Senior Living Heritage Hills’ tucked-away community surrounded by dense tree lines. This neighborhood community offers independent living and memory care in Hendersonville, North Carolina, and rows of single-family homes reminiscent of suburbia.

Community Amenities and Services

With person-centered memory care, compassionate staff, and comprehensive health services, you or your loved one will find proper care that promotes healthy independence. Bi-monthly housekeeping and an on-site, professional maintenance crew create a low-stress experience.

In the community dining room, you’ll find a restaurant-style atmosphere with chef-prepared dishes. After satisfying meals, residents can find a variety of opportunities for entertainment and enrichment.

Shoot 8-ball in the billiards lounge, tend plants at raised garden beds, join in a regularly scheduled activity, or explore the surrounding areas shopping and dining.

Living Arrangements

Pacifica Senior Living Heritage Hills offers studios and one- to three-bedroom floor plans in its detached, single-family homes. Units can come equipped with full kitchens, separated living rooms, and attached outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of North Carolina, visit the North Carolina Licensed Facilities directory and North Carolina's Facility Inspections, Ratings, and Penalties database.

Related Articles

Read more

Senior living options offered

Memory Care

Independent Living

Pricing
for Pacifica Senior Living Heritage Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
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Detached Cottages / Bungalows
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Pacifica Senior Living Heritage Hills

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Compare

Pacifica Senior Living Heritage Hills
Pacifica Senior Living Heritage Hills

3200 Heritage Circle, Hendersonville, NC 28791

TerraBella Hendersonville
TerraBella Hendersonville

3851 Howard Gap Rd, Hendersonville, NC 28792

Carolina Reserve of Hendersonville
Carolina Reserve of Hendersonville

1820 Pisgah Dr, Hendersonville, NC 28791

The Landings of Mills River
The Landings of Mills River

4143 Haywood Rd, Mills River, NC 28759

9.4
Review score
121 reviews
9.4
Review score
121 reviews
5 star
79%
4 star
16%
3 star
2%
2 star
1%
1 star
2%
8.6
Review score
31 reviews
8.6
Review score
31 reviews
5 star
32%
4 star
46%
3 star
16%
2 star
3%
1 star
3%
6.5
Review score
24 reviews
6.5
Review score
24 reviews
5 star
51%
4 star
25%
3 star
8%
2 star
8%
1 star
8%
6.0
Review score
2 reviews
6.0
Review score
2 reviews
5 star
50%
4 star
0%
3 star
0%
2 star
0%
1 star
50%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Pacifica Senior Living Heritage Hills

9.4Review score121 reviews
9.4
Review score
121 reviews
5 star
79%
4 star
16%
3 star
2%
2 star
1%
1 star
2%
Pacifica Senior Living
8.9
Review score9543 reviews99 communities
Write a review
A Place for Mom has scored Pacifica Senior Living Heritage Hills with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Pacifica Senior Living Heritage Hills has 121 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
4.7
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.7
A Place for Mom has scored Pacifica Senior Living Heritage Hills with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Pacifica Senior Living Heritage Hills has 121 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Best of Senior Living 2023
Pacifica Senior Living
8.9
Review score9543 reviews99 communities
Logo for Pacifica Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 121 reviews
Anonymous - Resident/client
Independent Living
March 13, 2024
5.0
Verified Review
Review for Pacifica Senior Living Heritage Hills
I love it here. The only issue I have with Pacifica is... their accounting office makes mistakes and takes too long to fix them. I recommend this community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Victoria S - Family/friend
Memory Care
December 7, 2023
5.0
Tough situation handled with kindness
We moved my grandmother into the memory care at Heritage Hills and they were very helpful throughout the whole process. Everyone was so nice and I really appreciated the professionalism they exhibited.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Response from Pacifica Senior Living Heritage Hills
December 9, 2023
Thank you Victoria S for your positive recommendation of Pacifica Senior Living Heritage Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Cathy F - Resident/client
Independent Living
December 7, 2023
5.0
Fantastic place to live
Heritage Hills is an extremely warm and inviting community with friendly and engaging residents. Many opportunities to find your individual nitch and feel embraced. A chef prepared daily meal is an additional bonus.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
December 8, 2023
Thank you Cathy F for your positive recommendation of Pacifica Senior Living Heritage Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Anonymous - Family/friend
Independent Living
December 7, 2023
1.0
Verified Review
Did not meet expectations
Overall experience was not good at all. Staff was not good and did not seemed trained to handle dementia patients. My sister was called numerous times to assist with my mother's care. Even something as basic as trying to get her to take her medication. We moved her within a month's time to another facility.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Pacifica Senior Living Heritage Hills
February 2, 2024
We read and review all comments that are posted about our communities and, when appropriate, use them as teachable moments. We know how heartbreaking it is to face a decline of a loved-one and the process that families go through when dealing with this heartache. We wish you and your family the best in your new senior living facility.
Paige - Family/friend
Memory Care
June 20, 2023
4.0
Verified Review
Grateful for a Great Memory Care Facility
My mom is a resident at Pacifica Senior Living Heritage Hills. The staff are excellent in caring for the residents and I feel more than anything that my mom is safe. I think the food is very good. I receive a monthly newsletter and also phone calls, as needed. I will definitely recommend Heritage Hills to family and friends.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Pacifica Senior Living Heritage Hills
June 21, 2023
Hi Paige, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review.
Beth - Family/friend
Memory Care
June 14, 2023
5.0
Verified Review
Best Decision!
Moving Mom to Pacifica Senior Living Heritage Hills was the best decision we could have made. Our whole family is sleeping better at night knowing that Mom is living her best life here. My mom is now surrounded with new friends who encourage her to join in different groups. She's always busy and laughing when I call. The staff is super friendly and patient. They are laid back and easy to communicate with. The residents are very welcoming. Everything is just EASY! Definitely worth the money. The food is top notch and plentiful. The neighborhood is just the right size for walking and filled with shade trees. It's easy to forget how close everything is because you feel like you're in the woods. It's beautiful. I would 100% recommend this facility to friends and family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
June 16, 2023
Hi Beth, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Heritage Hills.
Brenda - Resident/client
Independent Living
May 15, 2023
5.0
Verified Review
You will love it here!
It has surpassed my expectations! I will encourage anyone looking to check out Heritage Hills. I am very happy here! I picked this community, because I have my own little house, and the cost. I would recommend to others, it is lovely here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
May 17, 2023
Thank you for sharing this positive review about your experience with our community! Here at Pacifica Senior Living Heritage Hills, we always strive for top-quality service and are glad we could provide it for you.
Anonymous - Resident/client
Independent Living
April 26, 2023
4.0
Verified Review
Glad I Made this Move
I picked community because they have single homes, which was less expensive. I like that they have an on-site rehab facility. I am very happy here, and I enjoy it. They have wonderful people. I would recommend to others.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Pacifica Senior Living Heritage Hills
May 8, 2023
We’re so happy to hear you’ve had a great experience at Pacifica Senior Living Heritage Hills. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Myrna - Toured community
Independent Living
March 9, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour with Pacifica Senior living and overall we did think it was a good community, the people there were very nice. The reason we did not pick it, is because they just did not have everything we were looking for
Response from Pacifica Senior Living Heritage Hills
March 15, 2023
We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Lilian P - Resident/client
Independent Living
March 7, 2023
5.0
Great Place
Heritage Hills is very peaceful, creative and above all friendly and welcoming. We moved in around Thanksgiving 2022 and have been impressed so far, there are many activities to choose from, it is easy to stay busy.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
March 15, 2023
Thank you for taking the time to leave this positive review! We value your feedback, and appreciate your kind words about our community.
Anonymous - Resident/client
Independent Living
February 6, 2023
5.0
Verified Review
My review of Heritage Hills
This facility was very accommodating with our needs when we moved in. Affordable and best value for our needs. Having our own house rather than a 'hotel' feel. Staff is great when it comes to service, even though getting adequate staffing in today's market is obviously difficult.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
February 7, 2023
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Joyce S - Resident/client
Independent Living
August 25, 2022
5.0
A great place
Beautiful grounds and lovely staff that are very professional and helpful. I enjoy being a part of this community. They even have onsite physical and occupational therapy services which is first class.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
February 13, 2023
Thank you for your 5-star review!
anonymous - Resident/client
Independent Living
August 3, 2022
5.0
Verified Review
All around a great community
Right away the friendliness of the staff and the residents just stood out to me, and based on my experience so far with Pacifica Senior Living I have recommended this community and will continue to do so. All of the activities I have been apart of I really enjoy, and I am able to have a pet here. I think being able to have a pet here is very important, there is no weight restriction or a restrictions on the number of pets you can have.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Pacifica Senior Living Heritage Hills
August 25, 2022
Hi, thank you for taking the time to leave a positive review about your experience at our community. We hope you have a great day!
Jan H.
Independent Living
June 28, 2022
5.0
Beautiful Place & Great People
Very nice community I am looking forward to Living here.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
July 1, 2022
Jan, thank you for leaving us this positive review! We can't wait to welcome you home to Pacifica Heritage Hills!
Anonymous - Toured community
Independent Living
June 28, 2022
5.0
Excellent Service so far. Mom is moving in Tomorrow, Thanks for working with us so quickly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
July 1, 2022
We appreciate this great review about the service you have received at Pacifica Heritage Hills. We hope you have a great day!
Nickoll - Family/friend
Memory Care
February 15, 2022
5.0
Verified Review
Would Definitely Recommend
It's very nice there. The staff have all been wonderful. Everyone is SO nice . My loved one likes the food, and she's enjoying the activities. They gave her two garden beds to tend, and she's been loving the painting classes. Compared to other places we looked at, it's very cost effective as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
February 24, 2022
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
Barbara B - Family/friend
Independent Living
January 24, 2022
5.0
Verified Review
Overall Excellent
This is an exceptional community for your loved one I could not have asked for a better place for my loved one to be. I cant say enough positive things about this community. It has exceeded my expectations.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
February 2, 2022
Barbara, we're so glad that we were able to go above and beyond your expectations! Thanks for sharing your experience at Pacifica Senior Living Heritage Hills. We look forward to your next visit. Take care!
Carol J
Independent Living
December 20, 2021
5.0
Very nice place. Clean and caring people
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Al - Resident/client
Independent Living
December 20, 2021
5.0
A really great place
A really great place to live. I moved in because I was looking for less home maintenance and more social activities. Heritage Hills provides both exceptionally well. The staff is great the food is surprisingly good and I have been able to meet some fantastic people I can now call friends. I highly recommend Heritage Hills to anyone looking for that 'next step' in your life.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Heritage Hills
January 14, 2022
Thank you so much for taking the time to leave us a positive review. We appreciate it!
anonymous - Toured community
Independent Living
December 9, 2021
3.5
Verified Review
Community Tour
Of the places I toured, I liked this one second best. I was looking for a balcony, and I was pleased they had balconies and garages too. I liked that it was individual housing. But the negatives were you only got one meal a day. And you had to go down a hill to a separate building in order to eat. So I was concerned about trying to walk up and down the hill when it’s snowy/icy. Also, the building was 20 years old with stippled ceilings, which are not my style. But the people there were very friendly.
Response from Pacifica Senior Living Heritage Hills
December 16, 2021
Hi Anonymous, we are very happy to have provided you with such a positive experience!
Viewing 1-20 out of 121 reviews

Amenities
at Pacifica Senior Living Heritage Hills

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Pureed Meals
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining

Room Amenities

  • Full kitchen
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Beauty Salon
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Library
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Billiards Lounge
  • Woodworking Shop
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Current Events Club
  • Quilting or Sewing Club
  • Yoga / Chair Yoga
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Men's Club
  • Live Well Programs
  • BBQs or Picnics
  • Tai Chi
  • Day Trips and Outings
  • Happy Hour
  • Stretching Classes
  • Resident Band or Musicians
  • Pet-focused Programs
  • Walking Club
  • Montessori Programs
  • Wine Tasting
  • Sensory-based Programs
  • Community Service Organizations
  • Activities On-site
  • Cards / Pinochle Club
  • Gardening Club
  • Cooking Club
  • Live Dance or Theater Performances
  • Book Club
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Bridge Club
  • Karaoke
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Bible Study Group
  • Choir / Singing Club
  • Trivia Games
  • Holiday Parties
  • Wii Bowling

Neighborhoods
around Pacifica Senior Living Heritage Hills

See what the neighborhood has to offer and what’s nearby:
Pacifica Senior Living Heritage Hills in google map

Frequently Asked Questions
about Pacifica Senior Living Heritage Hills

Pacifica Senior Living Heritage Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Pacifica Senior Living Heritage Hills 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (828) 767-2078 to reach a resident at Pacifica Senior Living Heritage Hills.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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