I've just been at North Star for two weeks, but I feel at home already! Everyone is so welcoming and friendly and I've met some very nice people. I love my apartment, the food is great, the staff are awesome. I made the right move for sure.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
I've just been at North Star for two weeks, but I feel at home already! Everyone is so welcoming and friendly and I've met some very nice people. I love my apartment, the food is great, the staff are awesome. I made the right move for sure.
We are really happy with our experience with North Star so far.
I haven't been here that long, so nothing great and important has happened just yet. The food is excellent. There's lots of variety, and they don't repeat things a lot, which is nice. Right now my apartment has a room with a bay window. But it's on the small side, so I'm just in the process of moving into a little bit larger apartment. They come and clean my apartment once a week. They change the linens, vacuum, dust, wipe things down, whatever we need. The staff are all very friendly, and they remember everyone's names and know who you are. It's been very pleasant.
Looks like a top notch facility
Very nice, clean, well maintained. Good food. Residents and employees all liked living/working there.
The is the best place.all employees are the best! My dad is extremely happy and active here. I highly recommend North Star.
We have always had argreeable and very efficent people you have given us great sercive. Help has always been available and prompt. I would recommend North Star to anyone.
The community is very friendly and provides many interesting activities. We have excellent chefs that prepare five Star meals three times a day seven days a week with an extra nice breakfast buffet once a month. We celebrate all holidays with a special party
My father is a resident here in independent living. I have been so pleased with the friendly atmosphere and caring nature here at Northstar in Cour d’Alene. To call the employees staff is hard for me because they treat my father so well. I feel like they are my extended family every time I walk in the door. When my father had an issue with laundry times it was resolved. The dining service is excellent with a wide variety to choose from. I am very happy with his choice when he decided to make such an important move.
I was asked by my mom if I would take my Grandma to see North Star. We had a wonderful and informative tour. We were shown the two bedroom apartment. The space and storage were fantastic. The facility was well thought out and it offered so many activities to make it feel like a community. A place to enjoy life together with your neighbors and friends. We were treated to a lunch and I was so surprised at how wonderful our experience was. The dining room was beautiful, the menu had so much to offer and the staff was attentive. The food was as good as a nice restaurant. We both walked away knowing this was a great next step should the time come to make that decision.
My mom loves this place. She is more active, social, and happy. Good food, great people, this really is my mom's new home.
We went on a tour here and it was good. The staff was nice and helpful. They answered all of our questions. The rooms were on the smaller side and this is for my mom and dad. It was a nice and clean community just a little on the expensive side.
My Mom was here for about 4 months. I think my definition of assisted living and their definition of assisted living is like night and day. They didn’t talk with me very nicely and their idea of assistance was walking into Mom’s room and telling her to get dressed and that was it. There were a few things that they said they would do and those things never happened. The entire time she was there, they were over promising and under delivering. They weren’t producing any of the results that we were paying for but they sure had no problem billing you for it. I’m not saying the facility is bad, you just have to stay on the ball with them. Otherwise they’ll charge you extra without you ever knowing. At one point, my mom wasn’t in her room and when I asked where she was, they had no idea. They told us to talk to another resident who was in the assisted living area with her. We eventually found out that they thought she was married to the other resident and would let him take her out of the facility. There were times where they wouldn’t do her laundry for a while until we made a comment about it, though they were telling us they were doing it once a week. They also said they would be folding her laundry, but there were numerous times where we would check on her and her laundry would just be sitting in the basket unfolded. The main facility was fine, but the assisted side was the worst. I would not suggest bringing your loved one here, especially if they have dementia.
Response from North StarDecember 18, 2017
Thank you for your feedback. Your comments go into the greater whole of what makes us better at caring for the fine people who live in our communities. As an owner, I was able to request an update on what happened with your loved one: I'm glad to hear that we were able to help refer her to a nearby memory care that offers specialized dementia care that better suits her condition. If you have any further feedback, I encourage you to call our home office and ask to speak with any of the company owners. It would be our pleasure to hear from you.
I have been at North Star for about a month now, and I am very pleased so far. The staff is so friendly and cooperative, maintenance and housekeeping are both very pleasant, and are right there to take care of you needs. The meals are great with a very good variety of options. They also have a number of games, exercise glasses, a gym, and outings for the residents. It’s a very lively and social community, and I’m really enjoying living here.
This was the 2nd place I visited and the atmosphere was very warm and inviting. The interaction between the staff and residents was wonderful - they all seemed happy. [Removed] greeted each one by name and it was evident that it was genuine. I toured the facility and it was so well done, I did not have any questions when we were finished. It is a beautiful facility and it will definitely be on my list to consider when my parents are ready to make this move. It seemed like the people there were content - whether reading a book or playing Bridge or waiting for the bus for an outing or having a late lunch... did not see any sad or unhappy faces. Even tho it is 20 years old, they do very well at keeping it maintained and up to date.
This seemed like a really great community when we visited. The person that took us on tour was friendly. They allow pets and seem to offer daily activities.This community is self pay and will not accept medicaid if you run out of funds. The community we chose does accept medicaid.
A newer and larger facility that is very well kept. Very nice dining room but with two meals daily with choices. Has free laundry for personal items, but there is basic housekeeping once a week which includes laundering of bed linen. Parking available for personal vehicles. Pets allowed. Very friendly atmosphere. There is a stove or oven and a larger refrigerator. Small appliances including microwave are up to you. Cable and WiFi is included. Of the three places I saw on the 25th of May, this was the most expensive, especially when you consider there are only two meals daily. One final note: This is a very nice facility if you are willing to pay the price.
This looked like a nice community when I visited. The people I met were nice. This community does not work with Medicaid. I would recommend taking a look at this community.
She is doing wonderful and she tells me she loves everything at this community. The staff are wonderful and went above and beyond for her. It feels like home and is comfy or my mom. I would recommend them my friends in need.
The staff seem friendly and helpful. My mother-in-law is very unhappy with the food, however and we are sad that she isn't able to have tasty meals when she is elderly and paying alot of money. Breakfast is pretty decent. Other meals are unimaginative, under-seasoned and overcooked. Fruit is often not ripe. Guest meals very small for active people; my husband and I avoid joining her for meals. At one point the activities director left and a resident was leading exercises. This didn't seem right. My mother-in-law didn't feel the resident did a very god job. Maybe there is too much focus on making money off the residents and not enough focus on quality? Thank for asking - please look at the quality of food issue!
See what the neighborhood has to offer and what’s nearby:
To reach a resident at North Star call: (208) 765-5505
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.