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North Penn Manor

240 N.Sherman Street, Wilkes-Barre, PA 18702

3.0
Review score
19 reviews
Add review
3.0
Review score
19 reviews
5 star
63%
4 star
21%
3 star
11%
2 star
0%
1 star
5%
See all reviews
For pricing & availability:
(866) 374-4058
North Penn Manor
North Penn Manor
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Peter B
-
Family/friend
5.0
I would recommend this facility
We chose North Penn Manor because they had a good rating, the price was good, and she has been here over a year and they answer all of our questions and call whenever we have issues. They seem to take good care of her. They just started letting us schedule visits in the dining area. From

About the facility
North Penn Manor

We understand transitioning to assisted living can be difficult. At North Penn Manor, we specialize in providing the best care we can to those in need. Nestled in the heart of a friendly residential area that complements the social lives of residents, North Penn Manor is conveniently located in Wilkes-Barre, Pennsylvania. We’re located near attractions like the exciting F.M. Kirby Center for the Performing Arts, Kirby Park, Sordoni Art Gallery, The Market Street Bridge, and so much more.

With a modestly quaint and comfortable, home-like atmosphere, our community welcomes residents to enjoy their retirement in peace, warmth, and safety. Because our community is close-knit, there is ample opportunity for staff to easily connect with residents and for residents to quickly find great friends. North Penn Manor is proud to have a staff of highly trained and licensed healthcare professionals to assist residents with such things like activities of daily living, medication management, and more.

Check out a review from a satisfied family member: “This place was outstanding. The staff was amazing. Everyone took pride in their work. It ranked the best above two other facilities my mom was previously at.” — GeeCee, Resident Family Member

Community Amenities

Our gracious staff provide...

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Senior living options offered

Assisted Living

Pricing
for North Penn Manor

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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North Penn Manor
North Penn Manor

240 N.Sherman Street, Wilkes-Barre, PA 18702

Tiffany Court at Kingston community exterior
Tiffany Court at Kingston

700 Northampton Street, Kingston, PA 18704

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Riverview Ridge
Riverview Ridge

300 Courtright Ave, Wilkes-Barre, PA 18702

3.0
Review score
19 reviews
3.0
Review score
19 reviews
5 star
63%
4 star
21%
3 star
11%
2 star
0%
1 star
5%
9.0
Review score
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9.0
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32 reviews
5 star
54%
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34%
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8.9
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3 reviews
8.9
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3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for North Penn Manor

3Review score19 reviews
3.0
Review score
19 reviews
5 star
63%
4 star
21%
3 star
11%
2 star
0%
1 star
5%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored North Penn Manor with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, North Penn Manor has 19 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
4.7
Meals & Dining
3.0
Activities
4.0
Value for Cost
4.3
A Place for Mom has scored North Penn Manor with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, North Penn Manor has 19 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Assisted Living
October 11, 2022
3.0
Verified Review
I Wouldn't Send Anyone Here
I would recommend you find another community. I am trying to find my loved one a new community. The staff are not proactive in communication when my loved one needs supplies or medications. The staff are allowing my loved one to run out of medications without telling me. The meals could be improved by adding fruit and more vegetables to the meals. The sandwiches are served with chips. There is hardly any desserts served to the residents either. I'm always seeing something on the floor when I visit, and I don't find the community to be as clean as it should. I'm not happy with our experience with North Penn Manor.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
1
Value for Cost
3
Peter B - Family/friend
Assisted Living
April 16, 2021
5.0
Verified Review
I would recommend this facility
We chose North Penn Manor because they had a good rating, the price was good, and she has been here over a year and they answer all of our questions and call whenever we have issues. They seem to take good care of her. They just started letting us schedule visits in the dining area. From what I can see she seems to be happy here and I would recommend them to others who are looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
February 11, 2021
1.0
Not interested in this one...went for a visit..not very nice.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Barb Z - Family/friend
Assisted Living
February 8, 2021
5.0
Verified Review
I would definitely recommend it to someone else
All of the staff members really went above and beyond, and whenever we had a problem we would call and they immediately took care of it. The two owners there were excellent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Martin - Family/friend
Assisted Living
September 2, 2020
5.0
Verified Review
The perfect place for mom
We chose North Penn Manor because it meets my mothers needs perfectly. My mother is sharing a room and it seems to be working out, they have plenty of room for their own personal items. They are doing outside visits during COVID. My mother says she likes the food, it's a nice 50's diner style setup. It is very clean and they provide variety. My favorite part about this community so far has been the staff members, they are always very helpful. I would absolutely recommend North Penn Manor.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Christopher - Family/friend
Assisted Living
May 20, 2020
5.0
Verified Review
They came through when I needed someone the most
Every time I have gone into North Penn Manor in, the community has been spotless. The first time I ever walked in, the place was immaculate and it smelled like they had just cleaned. North Penn always has a very friendly atmosphere and the staff has always been pleasant towards me. The staff has always been very communicative with me about my mother's care and they have really done a good job of taking care of her and showing her the compassion she deserves. They clearly care a lot about residents. The staff regularly has activities available, both inside and outside the community. During the holidays they even invite the families to spend Thanksgiving and Christmas dinner with the residents so they can have company. The food here is fantastic. North Penn Manor has been a great value for the price tag. They are very reasonably priced especially when considering the level of care the community is providing for the residents and my mother. I feel very much like every cent I spend here goes directly to my mother and her care. During the Covid-19 pandemic, the community has been on lock down. Even during the hardship of being quarantined, I have not noticed any negative change in my mother's condition, which shows how closely the care giving staff have been monitoring her and ensuring her spirits remain high.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family members - Family/friend
Assisted Living
November 20, 2018
5.0
Wonderful with great care
When we came to the heart breaking decision we could not at home provide the 24hr care that Mom needed and deserved, we found North Penn Manor. Hands on owner [Name removed] along with her staff provided the personal loving care Mom needed and enjoyed. Proactive medical care help keep Mom in tip top shape. [Name removed] and her staff made you feel that you where part of a family and we cannot thank them enough.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
GeeCee - Family/friend
Assisted Living
November 10, 2018
5.0
Verified Review
Great place
This place was outstanding. The staff was amazing. TEveryone took pride in their work. It ranked the best above 2 other facilities my mom was previously at.
Cleanliness
5
Friendliness
4.5
Value for Cost
4
Care Services
5
Activities
5
GeeCee - Family/friend
Assisted Living
October 10, 2018
4.5
Verified Review
Quality ALF
I wish I could give this facility 10 stars. I placed my mother at North Penn Manor in June after she resided at 2 other unsuccessful ALFs. This is a cozy and clean facility. The most important quality is the nursing staff. They are the most compassionate loving angels. They often went above and beyond. They treated my mom with the dignity that she deserved. They were always pleasant. All of the employees take pride in their jobs including housekeeping. If you are looking for a cost effective facility, this place ranks #1 compared to the ones that advertise how great they are and charge substantively much more. Take in mind though, it is no frills but does what it is suppose to do and more
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
June 7, 2017
5.0
Verified Review
my mom's attention
The care staff is very good to my mom. She likes this community for the great care and the variety of healthy meals that are offered. I like knowing that the community is clean and she likes the environment. This community comes highly recommend for the care of a loved one. Families might want to tour this community for care and the nice value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
April 5, 2017
3.0
Verified Review
Not Impressed
I thought it was bad when I toured here. All the doors to the resident's room were open, lacking privacy. Their office was a mess. For lunch the residents were eating hot dogs with some type of water-juice like Kool-Aid. The woman who gave the tour wasn't expecting me but she did the best she could, there was some miscommunication about my appointment because the correct person was not there.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from North Penn Manor
June 20, 2017
It is the resident's choice if they want their door opened or closed. Hot dogs are offered as an alternate 3 days of a 5 week cycle and many residents like them. Juice is one of the choices for beverages. The correct person was there to give the tour. According We do have a small office, but I wouldn't call it a mess. According to the referral agency, this reviewer didn't have anything good to say about any of her tours. She said that she had a "champagne taste on a beer budget" and that she was a "moving target".
anonymous - Family/friend
Assisted Living
September 29, 2016
5.0
Verified Review
Our family is very pleased with the care kindness and respect our love one is receiving
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mary
Assisted Living
May 19, 2016
5.0
Verified Review
Looking for a Great Place.....
My sister in law is at North Penn Manor and is very happy. I find this facility very clean, everyone working there is extremely friendly and helpful..the facility itself has a very home-like feeling. They are very accommodating as per needing a ride to appointments,as I cannot always take days off when an appointment is scheduled. What is amazing is the price for getting the most important things I was looking for in a facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
April 26, 2016
3.5
Verified Review
The administrator and staff are extremely cordial, upbeat, caring and helpful. Food is excellent and ample, however there is not much choice. Sunday afternoon musical entertainment is great. My only real criticism is that activities could be improved: the 2 pm activity often does not occur as posted and it does not amount to much. Once, the social room was taken over by folks testing hearing; they should have used a different room. There are many DVD movies on the shelf but they seldom play them, and when they do, they are shoot-em-ups which my loved one dislikes.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
2
Cheryl Shapiro - Family/friend
Assisted Living
October 20, 2015
5.0
Verified Review
Lovely Surprise
This facility is a warm and loving place. Completely clean and well maintained. The staff is very professional and can call all the residents by name. The meals are served in a cutely designed, sunny room decorated in a 50s diner motif. The rooms are larger than any of the other facilities I visited. The price is the best for the quality they give and If you feel any guilt for the placement of your loved one, that feeling will soon go away if you chose North Penn Manor.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
September 30, 2015
4.0
Review of North Penn Manor
The staff at North Penn Manor are very accommodating and helpful. They call the family with any concerns or problems with your loved one. My farther-in-law , who has dementia, seems happier and more engaged in conversations when we visit him. The food is great according to my father-in-law. Other residents who we spoke to did not have many bad things to say only that the staff are"Angels". The only recent incident that could have been discussed is if there is a problem with your family member... they should have asked where to take him in case of an emergency. ie.. what hospital would you prefer if he needs to be admitted. Also, need a better system for separating laundry between pts.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Bonnie D. - Toured community
Assisted Living
November 30, 2013
4.5
Verified Review
PERFECT CHOICE
After visiting many assisted living facilities my siblings and I chose North Penn Manor as a new home for our mom. Our mother is 88 years young with a lot of spunk and energy. Her disability is legally blind suffering from Macular Degeneration. She has always lived alone and been very independent but her poor vision became a problem that interfered with her quality of life. It was really hard for us to take away her independence but to our surprise our mother was very happy. She has company, made friends quickly, and loves her new home. The staff is very kind and helpful, the food is good and the facility is very clean. Everyone we spoke to was very happy there and encouraged us to have our mother move in. We are so relieved to know our mother is getting such good care, and is happy. I encourage anyone looking for a place for their loved one to visit North Penn Manor.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
A Place For Mom Customer - Toured community
Assisted Living
December 28, 2012
4.0
Verified Review
Very nice facility. People seemed to...
Very nice facility. People seemed to be caring. Clean.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Assisted Living
December 19, 2012
4.0
Verified Review
The Director was very friendly. Room...
The Director was very friendly. Rooms were small but clean. Was concerned about the residents hair, they didnt even look like they had been brushed and it was 5:30 PM. No transportation to mall or library. Activities seemed limited. Enclosed safe outdoor space was very small. One staff member in particular seemed annoyed by every request made by residents. However, overall the price was certainly good and the rules were liberal. Worth consideration.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-19 out of 19 reviews

Amenities
at North Penn Manor

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Pureed Meals
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit

Common areas

  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge
  • Private Bath
  • Outside Patio
  • Barber Shop
  • Beauty Salon

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Cards / Pinochle Club
  • Activities On-site
  • Visiting Rabbi
  • Devotional Activities On-Site
  • Holiday Parties
  • Catholic Services
  • Bible Study Group
  • Stretching Classes
  • BBQs or Picnics

Neighborhoods
around North Penn Manor

See what the neighborhood has to offer and what’s nearby:
North Penn Manor in google map

Frequently Asked Questions
about North Penn Manor

North Penn Manor offers Studio and Semi-Private. Learn more.

A Place for Mom has scored North Penn Manor 3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (570) 822-8866 to reach a resident at North Penn Manor.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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