New Perspective Senior Living | West Bend

Nice place with good caring staff.

Wanted to share our experience with people thinking of both Independent and Assisted Living options. We wanted to be proactive making a living arrangement that would work if one spouse needs Independent Living and the other, with a Neurological condition requiring first Independent then Assisted, with increasing hours until a Memory Care then Hospice may be needed, but all in the same building. We also wanted to live in the same apartment as long as possible. At New Perspective we found that place. Big enough for a wide range of care, therapies and Activities in and out of the building. Small enough to have that Family feeling. Staff is so friendly and caring. They are cross-trained in many positions so they are flexible meeting whatever needs come up. Come join us here, you won't regret it! In fact, it's also a wonderful place to work and, like other places, can always use more hands to fine tune our great organization.

The community is very clean and neat and the staff is just wonderful and so helpful. the food is great and they offer options, not just one dish. I would recommend this community to others based on my experience.

Our search was much easier with your assist. My sister has moved in and getting used to her new surroundings. All the other clients appear very happy after years of living there.

Mix of independent and assisted is great for my uncle who is at the minimum level of assisted care. Facility has heated therapy pool and on site physical therapy/fitness facility which my uncle will use. They also offered several monthly activities that interested my uncle. Finally apt included a small full kitchen with space for a table along with living room and bedroom and bath which will allow my uncle to bring his kitchen table too. Waiting list is 3-4 months which will give my uncle time to get his house ready for sale.

I have resided here just 2 weeks but it feels like a good fit for me. I am young (60 years old) but recent medical issues made it necessary to move out of the family home to a place that would be easier for me to navigate. Living alone since my husband died, my children were concerned about my physical well-being continuing to live alone. I wanted to remain in my community for a number of reasons. New Perspectives meets my needs and knowing some people who work here makes me feel more comfortable in a new place. I plan to be here a long time

I do not live here, but glad to be able to use the pool for therapy. When the time is right, this is the only place for me.

When arrived to tour the New Perspective Senior Living | West Bend, the tour guide was prepared and gave us a lot of information. We did not choose this community because it was more independent living than what we were looking for.

My father recently moved into this wonderful community. The food is just fabulous, and we had to move in just for the food. The previous facility that dad was at had microwaveable eggs, oatmeal, cereal, and toast for breakfast. But not here!!! They have breakfast to order, omelets, bacon...just cannot say enough about the food, the service and the smiles that we get.

Fantastic is what I would say to describe this community. It is a beautiful place my father has really adjusted well to the community. Everybody from the cooks to cleaning ladies and the staff are genuinely friendly to you. They have really gone above and beyond my exceptions for them. The food is great my father loves it. There are good activities for the residents. Everything they promised to me they have followed through with. It was an easy process, but this is an expensive community. I would only recommend it if you are financially stable.

So far it's been great. My mother has been very happy. She is delighted with the apartment. She is joining in the activities, and I haven't heard one complaint. I would give them a four and a half or a five.

It was with a lot of support and help that getting dad moved from Florida to Wisconsin inn as short of time as we had. Start to finish we had every thing accomplished in six short weeks. Considering the holidays rapidly approaching the weather..... The staff was right on the ball every step of the way. Thanks so much!!

Mother has been there One year. The initial price given per month was reasonable. Evaluations are conducted every six months. This is where you may find they start raising the level of care points (added expense), not including the annual cost of living increases. Light House of West Bend provided a forecast statement demonstrating my mothers finances would sustain her for estimated 20 years. With all the annual increases, that estimate is in the range of 4-6 years! Nice place, good staff, food choices good, cleanliness average to above average, non-refundable sign up fee, level of care questionable given the expense. Lots of activities, however not all residence are able to participate for many reasons. Your monthly payments are subsidizing those that are able or want to use these additional services. It is my experience, they will sign you up at a lower rate, and then start raising the care levels once your loved one has made adjustments, and settled in. There is a name for this salesmanship "bait and switch" Expense increase July 2014 to July 2015: 56% !!!

I got a good feeling the minute I walked into this community. Everyone I met was friendly and helpful. the tour went well and I really liked that the hallways had lots of windows to let the natural light in. there were 2 atriums so that the residents could walk out and get some fresh air too. Mom says the food is good and she can't wait to get into one of those atriums to plant something. This facility is clean, safe and fits into Mom's finances.

I loved this community, when I went a visited it! Everybody was friendly and helpful. When I moved my mother there, after a week she started perking back up and being more cheerful again. While she hasn't participated in any of the activates yet, there are so many options that are available its hard to not give them a try. Everybody there is really nice and the staff really care about the residents that are there. All of the staff are really outgoing and really helpful. I would recommend this community to anybody looking for a community in West Bend.

Mom has been at Lighthouse of West Bend for about 2 months, now. Our experience, so far has been moderately positive. The staff is pleasant, courteous, and helpful. I will reserve my opinion of the medical personnel, until we have a longer relationship. We are working out some glitches. The administration is also pleasant to deal with. Mom likes living at Lighthouse.

It is a simply beautiful place. There has, however, been a few issues with the care services as I feel they are understaffed and perhaps the staff is not adequately trained. We have had a problem with them following through with what they promised us on the amount of care that my sister is receiving. It often takes 45 minutes or more for them to get to my sister when she buzzes needing help. They have acknowledged some areas where they can improve and seem to be working to make the needed improvements, so I will give them credit for that.

They were very helpful in contacting us and answering questions. They helped to get moms apartment arranged, go through the process of transition, and everything else. Excellent experience.