New Haven Assisted Living & Memory Care of Wylie

800 W. Brown St., Wylie, TX 75098

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About the community

At New Haven in Wylie, Texas, our approach to assisted living and memory care is rooted in creating a family-like community that supports the happiness of our residents. We focus our care on just 16 residents at a time, and this type of personalized attention promotes a catered-to-you lifestyle. Our easy-to-navigate community includes design features that improve connection and well-being, like our common areas that connect directly to private suites, and an easy-to-find central kitchen for mealtime gathering. Our care, like our community, is centered on what you need. Contact A Place for Mom’s Senior Living Advisors to learn more about life at New Haven in Wylie.

Community Services and Amenities

Life in our community is full of friendship, things to do, and the right balance of assistance and independence. Whether you just need a hand while recovering from surgery, a steady escort to a chef-prepared meal, or transportation to an appointment, we’re here to support you. Our staff receives ongoing training to enhance our services. Our memory care revolves around the dignity of each resident and offers structured programs for mental stimulation in a supportive, familiar environment. Additional services and amenities include:

  • Daily assistance including reminders and redirection
  • Assistance with activities of daily...

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Senior Housing Types

Assisted living
Memory care

Pricing at New Haven Assisted Living & Memory Care of Wylie

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Doctor
Nurse
Podiatrist
Dentist
Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Room service

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Transportation at cost
Property convenient to public transit
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Arts and crafts center
Game room
Movie or theater room
Piano or organ

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Catholic services

Reviews

4.3

(27 reviews)

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1-3 of 27 reviews

1.0
January 4, 2020
T. H. - Loved one of resident/client
Bad experience

Memory care is quiet, sad, and stagnant. Only music for residents was my moms CD player and the 50’s oldie CDs we provided. Corporate snobs came and made staff remove the CD player, saying it “didn’t match Devore and looked tacky”. Activities are mainly in AL building and w/c dementia folks are excluded. Mom wasn’t sleeping and a sleep med was ordered, but nurse missed order and med was in the facility, but not given for 6 weeks. Nurse lied about the medication even after I verified it was delivered by pharmacy 6 weeks prior AND got the original order from Dr PLUS a picture of the full card on medication. The nurse instead got orders to increase daytime agitation meds which made mom lethargic all day, and sleeping most of day. Lack of activity caused a rapid decline, and within 5 months, she was unable to walk and feed herself. Watched a caregiver shovel huge spoonfuls of food in another residents mouth so fast, the lady kept coughing and choking. That resident died a few weeks later, and I suspect from aspiration pneumonia. There were several safety concerns, and Fire Marshall’s had to come out to address these issues on more than one occasion. Employees admitted to working there over 6 months with no fire drills or tornado drills.... not a place I felt safe to keep mom in. Caregivers ( some of them) truly tried and cared, but not enough staff. I only saw 5-7 residents in facility. Doubt it will ever get full with this kind of care. Corporate folks are rude, uncaring, and only worried about appearance and decor. Don’t even know the residents names. Sad shame.....

Reviewed on SeniorAdvisor.com

0.5
January 9, 2020
Nunya - Loved one of resident/client
Unhappy

Mom lived in Memory Care for 5 months. The management was terrible! Corporate is only worried about matching decor and making money. Residents that can walk are left to wander around like lost kittens.... Hardly any activities go on in Memory Care. They gave them play dough... Mom ate hers..... The chair bound residents are usually sitting in recliners for 8-12 hours a day with the same tv station playing. Weekends were stagnant unless we or another family brought in goodies. We put a CD player in the dining room with some 50’s cd’s. The residents loved it! Until the corporate lady came in and made staff remove it because she said it “looked tacky” and didn’t go with the “decor”. Food was horrible and always cold. Staff always working short and very underpaid. Just an overall BAD experience and definitely not worth what they charge! Mom lost the ability to walk and feed herself while there. Since we’ve moved out, she’s much better!

Reviewed on A Place For Mom

1.0
January 4, 2020

This is the worst place for your LO. It looks great, but the owners and management does not care all they care about is their bottom line. Care givers and not trained at all, some of the care givers are really trying and do the best that they can, but without training it is not working. The food is the worst, they eat cold lunches and dinners. Tons of drama at this place!!! Please try and find a different place if you can...….

Reviewed on A Place For Mom
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Additional reviews gathered from Senior Advisor

Frequently asked questions about New Haven Assisted Living & Memory Care of Wylie

New Haven Assisted Living & Memory Care of Wylie offers 1 Bedroom and 2 Bedrooms. Learn more.

New Haven Assisted Living & Memory Care of Wylie has received an average review rating of 4.26 based on 3 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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