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Mariposa Point of Surprise

16650 N Stadium Way, Surprise, AZ 85374

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Mariposa Point of Surprise community exterior
13 Photos
13 Photos available
6 Floor plans
6 Floor plans available
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street view of Mariposa Point of Surprise
anonymous - Loved one of resident/client
4.0
Engaged staff, intimate sized community

Our experience has been really good thus far. There has never been a lack of care, it is a smaller facility. I feel it is a really good value for the money comparatively. Their apartment has a really nice patio that they absolutely love to take their dog out on I think since it is a smaller community they get a lot of relaxed, one on one care. The staff are very attentive, friendly and are truly interested in my folks and the family. From the receptionist to the director -they have all been very personable and know me by name and I did not expect that. There is a bit of lack in activities, they could definitely provide more variety in what they do. Overall, I would recommend Mariposa Point of Surprise.... Read more

Read all reviews

About the facility Mariposa Point of Surprise

Mariposa Point of Surprise in Surprise, Arizona is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Mariposa Point of Surprise is a community within Ally Senior Living properties. See all Ally Senior Living communities.

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Amenities at Mariposa Point of Surprise

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Game Room
Golf Course or Putting Green
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

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Reviews for Mariposa Point of Surprise

3.7
Write a Review

Cleanliness

3.8

Friendliness

4.0

Meals & Dining

3.0

Care Services

3.8

Activities

3.7

Staff

4.0

Value for Cost

3.8

Overall Experience
7
5
1
2
2
Date Submitted
1
4
6
17
Reviewer
1
8
7
0
Care Received
5
0
1-17 of 17 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Assisted Living
July 12, 2022
Verified Review
Engaged staff, intimate sized community

Our experience has been really good thus far. There has never been a lack of care, it is a smaller facility. I feel it is a really good value for the money comparatively. Their apartment has a really nice patio that they absolutely love to take their dog out on I think since it is a smaller community they get a lot of relaxed, one on one care. The staff are very attentive, friendly and are truly interested in my folks and the family. From the receptionist to the director -they have all been very personable and know me by name and I did not expect that. There is a bit of lack in activities, they could definitely provide more variety in what they do. Overall, I would recommend Mariposa Point of Surprise.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

5

Value for Cost

4


1.0
Becky T - Loved one of resident/client
Assisted Living
October 31, 2021
Horrible Management, food disgusting, NOT A FAMILY atmosphere

STAY AWAY!!!! My mother has lived here for 2.5 years. The decline in care has been steady since the arrival of [name removed] and [name removed]. We chose this place for my parents because it had a family atmosphere. Employees were treated like family and thus treated residents and family members like family. Now? It's nothing more that another company out to make a buck. The only reason my mother has been there for as long as she was is in part to consistency and routine being optimal for Alzheimer's/dementia patients. You can't have consistency when staff turnover is so high and they don't "know" their patients/residents.

Cleanliness

2

Friendliness

3

Meals & Dining

1

Care Services

2

Activities

2

Staff

2

Value for Cost

2


5.0
Patsy A - Loved one of resident/client
Assisted Living
October 25, 2021
Verified Review
Good facility, and good place for loves ones

Mariposa Point is very clean, and the help there is just adorable. They are so remarkable, they are always greeting me when I come to visit and they constantly keeping up with our loved ones health and we are just really really happy with them. Anytime our loved one is having a rough day they call us. Our loved one does not complain about the meals so we assume they are good and they are a lot of activities he joins in on. The value for cost is not to bad, it is a little bit less and they did not charge us the entrance fee so they are really willing to work with families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Assisted Living
October 18, 2021
Verified Review
Tour of Mariposa Point

We had a nice tour with Mariposa Point. The only reason we did not choose them was because we were not the biggest fans of the way that the rooms were set up here.


4.0
anonymous - Toured community
Assisted Living
June 9, 2021

We spoke with [name removed] and he only showed us the studio room but we walked through the dining room to get there. The facility was very nice and we saw residents in the lobby as well as dining area. PT and OT are available through 3rd party.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
April 17, 2021

Great facility, rooms were very nice. Staff was great. Enjoyed everything about this visit.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Mariposa Point of Surprise

May 27, 2021

Thank you for the kind words!


4.0
anonymous - Toured community
Memory Care
March 2, 2021

The facility was beautiful, but the Memory Care was really no different from the independent living. During my tour, I scarcely saw staff or residents. I would have thought activities would have been going on.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Mariposa Point of Surprise

May 27, 2021

Thank you for the review! There's a good chance you toured during a slow part of the day, but you're always welcome to come back for a second visit. Feel free to give our concierge a call at [removed].


5.0
anonymous - Loved one of resident/client
Memory Care
November 5, 2020
Verified Review
Best independent living in Surprise

We chose Mariposa Point of Surprise because it was a newer facility, very clean, and everyone was friendly during our visit. Also, the room sizes were very large for what you are paying. The best part about this community is the convenience and the care that she receives. I would highly recommend it and already have.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
October 28, 2020

Such a beautiful community! The residents are so happy, they enjoy each other and all the activities. Wonderful staff! Thank you for taking such good care of them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
Sandy - Loved one of resident/client
Memory Care
October 27, 2020
Lovely Community But Employees need better Training

The community was very nice, clean and the staff friendly and helpful. The one problem we had was with the manager of the care staff. My Mother needed a sample for her doctor and 3 times it was lost. When I called the care staff supervisor she argued with me about what had happened and was so unprofessional. She also lied to my mother about it. I work in a senior living community and was shocked by her attitude and argumentative behavior she had toward me when I called her trying to understand how this happened over and over again. Very unprofessional and she does not have the personality to be working in this profession. Another very upsetting incident. When my mother was moving out because of COVID I could not come in and help her. I could not get anyone to answer the front door and when my mother finally came to the door she had everything loaded on a cart and she was using a walker trying to push the heavy cart. A young male employee grabbed the cart from her which I though was very nice of him THEN he shoved the cart by the front desk looked at me waiting out the front door and walked off. So my poor mother is trying to get the cart to me trying to open the front door and pushing her walker and cart she was really struggling. I could not believe he could not at least push the cart to the front door for me to get and unload. My mother opened the door and I had to step in the door to get the cart as another employee walked by asking why I was in the building. Well, If the other employee would have been a decent person he would have done the right thing and helped my poor mother get the cart to the door. There definitely needs to be some more training on common courtesy and assistance for human beings, not only a resident.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
anonymous - Resident/client
Memory Care
October 24, 2020
Mariposa Point Review

The Staff is dependable and friendly. Food is adequate. The rooms are comfortable and up-to-date. The frequency of the cleaning of rooms is undependable.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
LH
Memory Care
September 22, 2019

Great place and Caring Staff!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Johnny - Toured community
Memory Care
September 20, 2019
Excellent community and great care staff

Most of these reviews seem like disgruntled employees. I toured this community and found there to be very friendly staff who have been there for many years. Very clean and the nurse is outstanding. They employ multiple nurses including [name removed] the executive director who is a nurse. My mom likes the community and when the time is right, we plan to move her into this facility.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
Edmund - Loved one of resident/client
Memory Care
August 9, 2019
Surpass Coorperate Fails

This facility started out very nice and well staffed and clean. Now, care givers can not provide adequate care because they are also waiters and waitresses and are assigned to clean rooms among other duties. Not providing the CARE as they should be doing. Additionally, meals take up to 45 Minutes to be served and tables are not cleaned and unused silverware left on the table. Have called Arizona Dept of Health because the place mats were never cleaned or wiped under. The Wifi and phone connections are consistently down and nothing seems to be done to resolve the problems. Outside landscaping plants are dead or dying. Surpass cooperate seems to be only in this for Money and not caring for those at their facilities. Site staff struggles with zero support form Cooperate only excuses or no reply at all. This company needs to change there approach and all of the clients at their facilities need to stand up and be heard.

Cleanliness

1.5

Friendliness

3.5

Care Services

1

Activities

1

Value for Cost

1.5


1.5
David - Loved one of resident/client
Memory Care
August 9, 2019
Poor Corperate Support for Facility

This facility started out very nice and well staffed and clean. Now, care givers can not provide adequate care because they are also waiters and waitresses and are assigned to clean rooms among other duties. Not providing the CARE as they should be doing. Additionally, meals take up to 45 Minutes to be served and tables are not cleaned and unused silverware left on the table. Have called Arizona Dept of Health because the place mats were never cleaned or wiped under. The Wifi and phone connections are consistently down and nothing seems to be done to resolve the problems. Outside landscaping plants are dead or dying. Surpass cooperate seems to be only in this for Money and not caring for those at their facilities. Site staff struggles with zero support form Cooperate only excuses or no reply at all. This company needs to change there approach and all of the clients at their facilities need to stand up and be heard.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


5.0
anonymous - Toured community
Memory Care
September 5, 2018

Friendly, warm, well-qppointed, beautiful, satisfied residents, caring staff and administration, lots to offer.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
anonymous - Toured community
Memory Care
August 31, 2018

Very disappointed in the staff and treatment we received at this location. Felt like we had been treated wrongly, more like a bait and switch or car dealer then an assisted living community. Told one thing on the phone , then told something different upon our arrival.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


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Frequently Asked Questions about Mariposa Point of Surprise

Mariposa Point of Surprise offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Mariposa Point of Surprise has received an average review rating of 3.7 based on 17 reviews. See all reviews.

Call (623) 561-7728 to reach a resident at Mariposa Point of Surprise.

To reach a resident at Mariposa Point of Surprise call: (623) 561-7728



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.