Landon Ridge at Kingwood Assisted Living & Memory Care

They are super friendly and easy to work with. The activities directors are great at what they do. Overall it has been a good experience and would recommend Landon Ridge at Kingwood to others.

That my in-laws are happy and the staff is really nice

So far we've been very happy with Landon Ridge. The facility is very clean. The staff have all been wonderful and very courteous. They keep us well informed. Anytime there's an issue, they contact me. The cost is very competitive for the service that we're getting. We've had no problems whatsoever. And it has been a much better experience than we had a previous place.

They work with you and they're caring. Their way of doing things really helps you out. I like the way they're there all the time, you can call them anytime and they will respond anytime you call or need to talk. They make sure to give him his medicine(s) and they make sure everything is exactly how you want it. Some of their activities include playing Dominoes and field trips if they're planned. They also have card night and movie night 3 days a week. They meet up to watch football and the other day they had an ice cream day where they all got together and had ice cream in one of their meeting spaces. Overall, I would Landon Ridge to others.

Mom had adapted well to assisted living at Landon Ridge. Residents and Staff have been very welcoming and helpful I rated Care a 2 because the nurses are not that attentive. They do make sure the residents get their medications but that's about it. We pay for shower assistance but no one ever shows up on time. Thankfully my Mom can do it herself.

It's a great place. However, you have to stay on top on things. Their paperwork is not that great. They went a transitional period and seemed to drop the ball. They are slowly making up for that. The staff is really nice, easy going. The staff seem to make it better. They know what they are doing.

There has been a lot of turnover of staff members which leads to the food not being as good as it should, the medical attention not being as good as it should be, etc. They say they have a chef on staff, but the food that they are serving is not for seniors, it is a lot of frozen and fried foods which are not good for dietary restrictions.

The friendliness of the staff members really stood out to us in the beginning. Our loved one does have the smallest apartment but it is well appointed.

The medication distribution needs to be closely monitored. If your loved one is a falling risk make sure to keep a close on that also. The response time for a fall was over 4 hours and the emergency pull did not work. I would not recommend this community to others.

I have had no issue with the community and before everything was going well. Communication is good especially when it comes to covid. I would recommend this community to others

The biggest thing is that there is alot of turnover at the facility. The rooms are deciently sized, The food is good my dad likes, and they offer a good varity. overall I would recommend this facility to others.

I would tell my friends that my loved one doesn't like the community, but they don't want to move either. Most of the staff my loved one likes. My loved likes the food a lot, but feels it is too heavy of portions at times.

I really loved this place.All people were very nice, place was very clean. The residents I saw seemed happy and well taken care of. only 1K more than Atria Assisted Living side. But concerns if they can handle [name removed].

It was great. Really like it.

READ YOUR CONTRACT!!! Before you decide to entrust this place with your loved one, do yourself a HUGE favor and READ YOUR CONTRACT!! They require a 14 day notice before you decide to terminate your stay INCLUDING DEATH!!! So if your know the EXACT DATE your loved one will die, you can plan accordingly and save yourself a$1000-$2000 in PENALTIES for a untimely death!!! NO EXCEPTIONS!!! Talk about insult to injury. This place has absolutely NO DECENCY and NO ETHICS to present a son who just lost his mother with an invoice for lack of notification of the 14 day window. IT"S A DEATH PENALTY what a terrible way to get one more payment. As a consolation we were told to READ YOUR CONTRACT. So I am passing this message along to everyone to not make the same mistake we did. While she was a tenant at Landon Ridge in Kingwood they had a management change due to excessive complaints that were supposed to have been remedied by a "new staff". This ended up being another miss in the performance department. Please look elsewhere for an ethical alternative. This place should not be on your list.

READ YOUR CONTRACT!!! Before you decide to entrust this place with your loved one, do yourself a HUGE favor and READ YOUR CONTRACT!! They require a 14 day notice before you decide to terminate your stay INCLUDING DEATH!!! So if your know the EXACT DATE your loved one will die, you can plan accordingly and save yourself a$1000-$2000 in PENALTIES for a untimely death!!! NO EXCEPTIONS!!! Talk about insult to injury. This place has absolutely NO DECENCY and NO ETHICS to present a son who just lost his mother with an invoice for lack of notification of the 14 day window. IT"S A DEATH PENALTY what a terrible way to get one more payment. As a consolation we were told to READ YOUR CONTRACT. So I am passing this message along to everyone to not make the same mistake we did. While she was a tenant at Landon Ridge in Kingwood they had a management change due to excessive complaints that were supposed to have been remedied by a "new staff". This ended up being another miss in the performance department. Please look elsewhere for an ethical alternative. This place should not be on your list.

Everybody was nice when I came for a tour. They were professional at answering my questions and showing me around the facility. My parents wanted to keep their king size bed and the bedroom in the apartment was not large enough and they don't need assisted living yet. Overall it was a good tour but they could not meet our needs.

We did tour the Isle at Kingwood. They gave a nice presentation with lunch provided. They did not have the right type of accommodations we were looking for our parents. We were looking for true bedrooms separate from the living space.

We like the care of this community. The staff are very caring and let me know of any changes. The menu is good and the meals are very good. I like that he does like the activities with the other residents. The community is close to home so that we can still assist and caring for my father.We highly recommend the care at this community for other families and there loved ones.