Landing of Poughkeepsie

Our overall experience with Landing of Poughkeepsie is that it is very expensive. It is a newer building and looks very nice, but its extremely understaffed and they double charge you on your first month once you move in, and all extra expensive are ale cart. Our loved one was in both assisted living and memory care, and when he was in memory care he was able to get out of the building unsupervised, which we had to call the police and they found him a mile away from the building. We visited quiet often, and other residents would be in our loved ones room. The staff members were overworked so they weren't able to supervise all the residents. When it comes to the food at this community it goes to the assisted living unit first, and the leftovers would then go to the memory care unit to split between around 20 people. The rooms sometimes would smell of urine when we visited, and sometimes our loved one would smell of body odor from not being bathed. From a memory care position the activities would be they would take the residents out and sit them in front of the TV at best. Everyone that we know that has been at this community has left.

The Landings seems to be an ideal place. Clean, friendly, lots of activities, good dining options. BEWARE! This assisted living home operates on a social model not a clinical model, please do your research if you are not absolutely clear about what that means. The Life Guidance unit is advertised as special care for Alzheimer’s or dementia patients. That could not be farther from the truth. You will find inadequate staff, untrained to handle this population. Your loved one will be sent out by ambulance instead of managing or redirecting unwanted behaviors. Their inability to help these patients with special needs ultimately leads to a large turn over in patient population. Their egregious behavior will leave your loved one no continuity of care and will exacerbate and interfere with their daily functioning. It is my opinion and my experience that The Landings management does not care about the residents they are charged with caring for. Please, please do not place your loved one with Alzheimer’s or dementia here.

We toured the Landing of Poughkeepsie. Beautiful facility. Residents looked happy. Food is amazing. It was clean. However, it was clearly stated this is a social model facility, which means that if my father needs extra care in toileting, he would not be able to stay here. The reality is that with dementia, sometimes they forget how to unbuckle their pants or to wipe. I am just discouraged at how many facilities I have toured where help with toileting is considered more of a medical higher level of care situation - yet he is not appropriate for a skilled nursing facility at this time. To be fair, this is the case with most private assisted living that does not have step down options. I am lucky my father doesn't have agitation, however, they made it clear that this would also not be handled in their memory unit. So, I will save you a trip, if your loved one gets agitated easily, this will not work for you.