Kaplan Estates

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The activities are a five plus at this community. Our loved one is totally engaged, she is completely happy. The activities are amazing she is always smiling and so on versus the previous community she was at, she was so withdrawn.

The room was very spacious and had 3 big windows. They also had a nice patio and a community TV room. The food was very good and the staff was amazing and kind, they seemed to enjoy doing their jobs. They really made an effort to make sure he was comfortable.

We do know that they are trying their best given the current circumstances. We have not been able to get into the facility for quite awhile. We have not been able to walk the halls or get into our loved one apartment. Going back to when we could go visit, they kept the place well maintained and they were doing a lot of work to the facility itself.

I would suggest Kaplan Estates, and have brought it up to friends who are asking. My mother is happy and everything seems to be working out well for her. Due to COVID they are allowing 2 people for one hour each week to visit. This allows my mother to get out to see us and for us to see her. We have to maintain the six feet difference. My mother has a land line and we are always calling her to visit.

Every time I visit, everything is very clean. My mother is always happy as far as whether or not things like carpets or tables were clean. If she ever has an issue, then maintenance is right there to help. The staff is very friendly and very helpful, especially through the Covid-19 pandemic. The staff is always taking good care of my mother. Previous to the pandemic, they had a variety of activities available for the residents to participate in. Their communication with the families is also very good. They send us letters every week letting us know what's going on and what they're doing next.

Between my sister and myself, we tour communities from the South Shore down up to the North Shore.This is a lovely community it offers 3 different levels of care ranging from independent living to memory care. The community was like a hotel very nice clean and well maintained. The community itself was very large very spacious. The price was pretty good. The staff we had come into contact with was very nice and friendly.

She just gets impatient because they walk the residents back and forth to the dining room. Sometimes this takes awhile and she would like to get back to her room faster. I think everything is going well there. She has only been there for about 6 weeks, but everything is fine so far.

There were no warm and fuzzy feelings when we walked in. Our tour guide made it very clear that this was NOT the place for our Mom. Not very clean and it had an unpleasant odor.

Dad likes the look of his place; seems to have lots of amenities nearby; not as near John or Mary. Aunt Gloria is here.

We really couldn't be happier with this place! Anything that needs attention the staff takes care of it happily and immediately. As an example when I was visiting Mom left her glasses in her room when we were down participating in an activity, and without our even realizing it a staff member overheard and walked up with her glasses a few minutes later! The nurses and aides are all incredible, we haven't had a less than stellar experience with anyone. All this and the price for their memory care was lower than others we had looked at in the area. I would recommend this location to anyone!

Works with Group Adult Foster Care. I think the income cutoff for GAFC is $1148 per month. There are 130 units in all.