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Honor Home Care - San Mateo, CA

400 S El Camino Real, San Mateo, CA 94402

18 reviews
For services offered:
(866) 374-4058
home-care
Honor Home Care - San Mateo, CA
Honor Home Care - San Mateo, CA
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anonymous
-
Family/friend
5.0
Great for dad
The caregivers are always prompt, do a great job of helping our Dad. Prepare food according to his needs and likes. They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how. If there is one bit of negatives it would be just the changes in whom comes. 2 days of t

About the facility
Honor Home Care - San Mateo, CA

Honor Home Care provides in-home senior care, helping older adults in the San Francisco Bay Area continue to live well at home as they age. Care Professionals are exceptionally reliable and ready to help meet your care needs — from respite care and companionship to around-the-clock care and hospice support. Security screened, Honor care professionals assist with daily activities and support the care of people living with Alzheimer's or other dementia, Parkinson's, cancer, heart disease, and other conditions related to aging. Honor connects families who need personalized high-quality home care for older adults with the best professional caregivers. They offer 24/7 phone support and no long-term contracts are required.

Services and Amenities

With Honor-San Francisco home care services, care looks like receiving help with the activities of daily living that keep seniors happy and thriving. Caregivers assigned to seniors can help with services like medication management or meal preparation. For seniors who may want transportation options, caregivers can help by taking them to appointments, social activities, or wherever they may need to go. Services can also include daily companionship like a friend for a walk or someone to spend time with. Honor Homecare is an option for all seniors and for those...

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Senior living options offered

Home Care

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Honor Home Care - San Mateo, CA
Honor Home Care - San Mateo, CA

400 S El Camino Real, San Mateo, CA 94402

Care Indeed - San Mateo
Care Indeed - San Mateo

102 S El Camino Real, San Mateo, CA 94401

Senior Helpers - San Mateo, CA
Senior Helpers - San Mateo, CA

36 42nd Avenue, San Mateo, CA 94403

Synergy HomeCare of San Mateo
Synergy HomeCare of San Mateo

1710 S. Amphlett Boulevard Suite 128, San Mateo, CA 94402

Review score not available
1.5
Review score
3 reviews
1.5
Review score
3 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
33%
1 star
34%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Honor Home Care - San Mateo, CA

Overall Rating
4.4
Cleanliness
4.7
Friendliness
4.4
Care Services
4.3
Staff
1.5
Meals & Dining
1.0
Activities
4.5
Value for Cost
4.3
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Steve C - Resident/client
Home Care
February 20, 2022
1.0
Steer far away if you truly care for your loved one
I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Toured community
Home Care
July 13, 2021
1.0
I didn't request any option in San Francisco
Cleanliness
1
Friendliness
1
Care Services
1
Activities
1
Value for Cost
1
Marsha S - Family/friend
Home Care
May 24, 2021
3.0
Verified Review
Some Good, Some Not So Good
I would tell others that there were some staff that did their job well. There were other staff that took short cuts and didn't do their job efficiently. I would recommend you pay attention to the staff to make sure it is what your contracted.
Friendliness
3
Care Services
2
Staff
2
Value for Cost
2
anonymous - Family/friend
Home Care
November 21, 2017
5.0
Verified Review
Great for dad
The caregivers are always prompt, do a great job of helping our Dad. Prepare food according to his needs and likes. They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how. If there is one bit of negatives it would be just the changes in whom comes. 2 days of the week , is harder to have the same caregiver. It was an adjustment, but our Dad is a social person and it's been great. The fact he's had a few different caregivers has worked out. The services are consistent, and that's the key.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
September 8, 2017
5.0
Verified Review
Best Thing That Has Happen To Us
We are so blessed that someone has recommended this service to us. The 2 caregivers that have been coming out to my wife have been angels. Most people don't treat stroke patients with the level or care they deserve but not these ladies. They speak and treat my wife with the utmost respect and dignity. They are gentle and speak to her softly. They are always on time and if for what ever reason someone isn't able to able to make the appointment they send a replacement out quickly so we don't miss an appointment. The agency is easy to get ahold of we just love them. The agency from what we have been told has only been servicing this area since about February and we are sure glad they started.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
M. - Toured community
Home Care
July 17, 2017
5.0
I can't thank you enough for all you did for me and my husband. Whenever I had to leave the house I knew he was in good hands with the caregiver. I would recommend Honor to anyone who asks me about caregivers.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
JHarla - Toured community
Home Care
May 18, 2017
5.0
I feel fortunate to have discovered Honor Care for my 92 year old mom. They are an innovative, contemporary caregiving agency.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
July 17, 2017
Thanks for the kind words!
anonymous - Toured community
Home Care
March 17, 2017
5.0
I met with [Removed] and we have set up an arrangement. Very impressed with their professionalism and thoroughness. I am looking forward to working with them to provide the in-home care that [Removed] needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
David - Toured community
Home Care
January 3, 2017
5.0
Thanks, Honor!
I couldn't recommend a better home care health service for transitioning from inpatient care to independent living.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you so much for the kind words, David. We hope all is well!
Felicia - Toured community
Home Care
December 12, 2016
5.0
Great program!
Honor has been very professional and helpful. The sales rep came to the hospital to meet my mother and I. No pressure to join the agency. They gave us information on the company. I joined Honor and have been happy with the services. They took good care of my mother and interact well with her while I was at work. Great program...!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
March 17, 2017
We appreciate your review, Felicia! Ensuring every person has a stress-free and simple experience is really important to us. We hope you and your mother are doing well. As always, please do let us know if and when we can be there to support you.
Brad - Toured community
Home Care
November 30, 2016
5.0
recommended
Honor has made every step in the process simple, and everyone we dealt with -- from those on the phone, to the one making the in-home assessment, to the caregivers -- have been delightful to work with. It’s amazing to see how caring they are, and how they have made it their collective purpose to best care for their clients. It’s amazing to think after several months of putting off a decision to get in-home care for my mom, we're now wondering, "Why didn't we do this earlier?" We cannot be more delighted and grateful for their care and attention, and we would recommend Honor to anyone facing the same decision we were.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you, Brad. It's really amazing to hear that the experience was everything you wanted and more. We're honored to be a part of your support team and will be here to help whenever you and your mom need us.
anonymous - Toured community
Home Care
October 13, 2016
5.0
Dementia care
Great home care, especially if you're dealing with memory loss. The caregivers that come in have been angels. I love Grace. My mother was independent and didn't want help because of her dementia. She needed help, but wouldn't accept it. Seniors helping seniors were previously there during the day taking care of mom, but she couldn't care less about them. She wanted Grace from Honor because of her patience. Grace takes copious notes that helps keep us looped in.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you! Our collaboration with the Alzheimer's Association really helps us develop and train a team of Care Professionals to help people impacted by memory loss. Grace is definitely a true reflection of the amazing people we have on our team and we're so glad to hear that everything worked out well.
Ludovic - Toured community
Home Care
October 6, 2016
5.0
Recommend Honor
Dad unexpectedly needed care, and i needed someone caring and responsible in just a few hours. I called and emailed lots of services. Honor turned around my request quickly, did a great day of assessment, and sent us a fantastic person to care for my dad. I strongly recommend them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you for taking the time to share this review with us, Ludovic. We know how important it is to have support with your dad. We're glad to hear everything is going well and that Honor has been of help to you both.
MaryK9 - Toured community
Home Care
October 6, 2016
5.0
Best in-home care agency around!
After 6 years of hiring lousy agencies that basically hire people whose only qualification is that they "have a pulse", I can't tell you how pleased I am with Honor. They are absolutely the best in-home care agency around! Don't even go to anyone else. These people are honest, professional and will only send the highest quality care-givers to you. My mom is 96 years old and lives with me, but we need to go out of town occasionally or to an all-day event. I went to Oregon and Washington DC this summer and never was worried or stressed out because the caregivers Honor sends are the most competent people around. One of their caregivers will be coming this Tuesday evening because I need to go to the East Bay for an extended evening and I know my mom will be in good hands.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thanks so much, Mary! You deserve to have breaks and time to travel. We're honored to have your trust in helping your mom stay happy and safe while you're out of town.
AB - Toured community
Home Care
September 1, 2016
5.0
Thank you
I appreciate Honor's assistance and once again want to thank Honor for always being in close contact with anything that comes up! It's a challenge trying to make sure my dad is OK while living so far away, and it's quickly becoming indispensable having Honor as a part of his support system. Thanks!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you for the positive review!
anonymous - Family/friend
Home Care
August 22, 2016
4.0
Verified Review
I would use Honor again!!!
The caregivers were on time and took great care of my dad. We used this service for 3 days for respite care. We did have a small issue of one of the ladies not knowing certain things after I showed her. She said she did not know how to work the dryer and did not know where certain things were. They were able to have someone stay with my dad overnight.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Cynthia - Toured community
Home Care
August 12, 2016
5.0
Can I give a 10 star rating???? We have been using Honor for several months now and they are Awesome! First, just the response from the team is amazing! Way to go Monet & Tammy!!! And the care givers they send home are very caring, patient, loving and really show a passion for what they do. Lastly the convenience of requesting care in as short as 2 hours lead-time and requesting as low as an hour of care , all just on my phone is just incredible! Keep up the good work Honor Team!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Deborah - Toured community
Home Care
August 4, 2016
5.0
Amazing Care
I am very impressed with the service that Honor provides. Very professional, knowledgeable, efficient and caring. Plus they follow up after a visit to ensure customer satisfaction. And their on-line capabilities makes communication very easy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-18 out of 18 reviews

Services
at Honor Home Care - San Mateo, CA

Meals & Dining

  • Gluten-free
  • No Sugar
  • Organic
  • Low / No Sodium
  • Vegan
  • Anytime Dining

Community Amenities

Languages spoken

  • Spanish

Neighborhoods
around Honor Home Care - San Mateo, CA

See what the neighborhood has to offer and what’s nearby:
Honor Home Care - San Mateo, CA in google map

Frequently Asked Questions
about Honor Home Care - San Mateo, CA

Call (650) 240-3737 to reach a resident at Honor Home Care - San Mateo, CA.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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