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Home Instead TN Franklin

1276 Lewisburg Pike Suite C, Franklin, TN 37064

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anonymous - Resident/client
4.0
Good

They are very cooperative. Whenever I have needed them, they have provided care for me. Most of the time I've been very pleased with who they've sent. If I had an issue and addressed that with them, they wouldn't send that person anymore. The billing and administrative side have gone well for us also.... Read more

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About the agency

Home Instead Senior Care is a home care provider in Franklin, Tennessee. We’re a franchised company with more than 1000 offices worldwide and work hard to offer attentive, custom care to seniors in the area. Home Instead Senior Care enables those in need to live independently. We know that caring for a loved one is much more than just helping out — it's about a special partnership which facilitates care and compassion.

We’re available 24/7 and can provide care within one hour for emergencies. Our staff is highly trained to determine the level of care needed to keep loved ones in their home safely. We’re also dedicated to providing a great match between caregiver and client, always with a continuity of care.

Services

Our non-medical caregivers provide one-on-one support and interaction that reduce feelings of isolation and depression. Among many service options, they're trained to encourage activities that stimulate the mind and promote physical well-being. Our caregivers also provide personal services such as meal preparation, light housekeeping, medication reminders, shopping, transportation, and more. We also offer specially curated activities that help with self-expression, stress-relief, and trauma to create an overall sense of purposefulness in one’s life.

Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

Agencies are within your price rangefor Home Instead TN Franklin

Total monthly costs depend on the type of care provided and number of hours per month.

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Services at Home Instead TN Franklin

Meals & Dining

Anytime Dining

Reviews for Home Instead TN Franklin

3.5

(7 reviews)

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Cleanliness

3.4

Care services

3.5

Staff

5.0

Meals & dining

No data collected

Activities

3.4

Value for cost

3.5

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-7 of 7 reviews
4.0
September 22, 2021
anonymous - Resident/client
Verified Review
Good

They are very cooperative. Whenever I have needed them, they have provided care for me. Most of the time I've been very pleased with who they've sent. If I had an issue and addressed that with them, they wouldn't send that person anymore. The billing and administrative side have gone well for us also.


3.5
July 17, 2019
TNTX - Toured community
Review

I have a lady here 3 days a week for 4 hours a day. They have been prompt and helpful.


1.0
January 7, 2019
anonymous - Toured community
Very disappointing and expensive experience

My family member hired Home Instead for 24/7 caregiver assistance following a stroke. In the first 24 hrs she had 5 different caregivers. She continues to have multiple caregivers throughout an 8 hr day. Most of the caregivers cannot cook and do not provide any care other than going for fast food. Two caregivers actually came and slept the entire time they were there. It has been hit or miss with 2 to 3 very good ones who actually come in and do what they have been hired to do. We will not be using Home Instead in the future and would not recommend them. Very disappointing and expensive experience.


3.0
September 6, 2017
anonymous
Verified Review
Room for Improvement

This was one of the higher priced home care agencies and we were looking for quality care. Some of the caregivers they provide are really good at their job, others, not so much. Home Instead Senior Care has two caregivers we really like. My dad likes them and the companionship they provide. They provide the 24-hour care that we need for my dad. They watch out for him and his safety. They make sure he has the nourishment he wants and needs. They are presentable and we feel comfortable with them taking care of my dad in our absence. We have had some scheduling issues when they don't show up and the time it takes to get a replacement caregiver. We are hoping that Home Instead Senior Care will become more consistent so that this arrangement can continue.


4.5
August 8, 2017
anonymous - Loved one of resident/client
Verified Review
Short, but Good Experience With This Home Care Agency

Our experiences with this home care agency were good. My love is doing well now, and I'am pleased with the services we received from this agency. It was a short experience, but I knew he was in good hands. Some of the care givers were really good, and chatted with him. Others weren't as good, but they did everything I asked of them. This is a home care agency I recommend, it worked out well for us.


4.0
July 24, 2017
anonymous - Loved one of resident/client
Verified Review
Good Services Provided

This is a good home care agency, but I do not think it is a good option for my mother, and her needs. For the most I'am satisfied with they help they have provided us with. The care giver has been patient, and kind towards my mother. This home care agency may have not worked out for us, but it is a home care agency I would recommend.


4.5
July 3, 2017
Lydia - Loved one of resident/client
Verified Review
Great home care service!

My mother received home care for just a short time, but everything went just fine! The staff showed up on time and did what they needed to do in order to take great care of her! If anything, one of the caregivers was a bit talkative, which might be nice to another person, but my mother didn't like it too much. Other than this, everything went fine!

Frequently Asked Questions about Home Instead TN Franklin

Home Instead TN Franklin has received an average review rating of 3.5 based on 7 reviews. See all reviews.

Call (615) 591-4663 to reach a resident at Home Instead TN Franklin.

To reach a resident at Home Instead TN Franklin call: (615) 591-4663



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.