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Home Instead Senior Care - West Chester

7 N 5 Points Rd, West Chester, PA 19380

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Joan D - Loved one of resident/client
5.0
Review of Home Instead Senior Care

We have had a very good experience with Home Instead senior care. We chose them because our family had used them previously and had a good experience as well. All around they are great and we definitely lucked out. I would recommend to others looking.... Read more

Read all reviews

About the agency

You know where the help is needed. The question is who will provide the help. Our approach to providing quality care is to hire quality CAREGivers. Our office services Chester County residents with CAREGivers who live in Chester County. We can run to the grocery store and prepare meals. Let us help with vacuuming and dusting. If help is needed in the shower our trained CAREGivers will help with dignity and respect. We take full responsibility for all our staff because every representative and every CAREGiver is our employee. Everyone is trained especially in the area of Alzheimers. Extensive background checks are run and every individual is bonded and insured. For you and your family it should be more than just good enough. For Home Instead Senior Care it's about relationships and peace of mind because To Us Its Personal

Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.
Home Instead Senior Care - West Chester is a community within Home Instead Senior Care properties. See all Home Instead Senior Care communities.

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Reviews

for Home Instead Senior Care - West Chester
4.7(10 reviews)
Write a Review

Cleanliness

4.6

Friendliness

4.6

Meals & Dining

No data collected

Care Services

4.6

Activities

4.6

Staff

5.0

Value for Cost

4.6

Overall Experience
9
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Date Submitted
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Care Received
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1-10 of 10 reviews
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5.0
Joan D - Loved one of resident/client
Home Care
May 18, 2021
Verified Review
Review of Home Instead Senior Care

We have had a very good experience with Home Instead senior care. We chose them because our family had used them previously and had a good experience as well. All around they are great and we definitely lucked out. I would recommend to others looking.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.5
Nancy - Toured community
Home Care
October 14, 2016
Great care-providers!

The Home Instead helpers I've had over the years have been excellent. [Removed], [Removed] and [Removed] were very kind, helpful and pleasant to work with. It's obvious that Home Instead hires very capable, caring people...and that's a real blessing in today's world!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous
Home Care
June 14, 2016
Verified Review
Great service

They're easy to work with, caregivers are well instructed and follow rules, and they are very clean and professional.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
Patricia Cotton - Toured community
Home Care
May 8, 2016
Home Instead Review

I have been very happy with the service at Home Instead. The care giver they paired with my family member with is named Nathan. He has been a blessing. He is patient, kind,always professional. He is always willing to go the extra mile. I am very grateful everyday for all his does.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Susan M Rosso - Toured community
Home Care
April 13, 2016
Verified Review
Home Instead - a perfect fit for our situation.

Everyone that I have spoken to at Home Instead has been very professional, polite, and kind. The one hour time slot works perfectly for us at this time. As Mother's needs change, more days and hours will be added. Appropriate questions were asked so that our mother's personal needs could be met. Staying in her home is very important to our independent 94 year old Mother. With the help of Home Instead, we hope she will be able to have her wish for a very long time. Thank you.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous
Home Care
January 19, 2016
Verified Review
Excellent service!

We're very pleased with the service provided by Home Instead! The caregivers are polite and professional, and the administrative staff are accommodating and easy to work with. We've never had any issues with schedule changes, even when we've had to make some last minute changes.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Home Care
December 7, 2015
Verified Review
No complaints

Although I am not there to witness things for myself my parents are having a great experience with Home Instead so far. Thanks to A Place For Mom for helping us find such a great agency.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Diane - Toured community
Home Care
August 21, 2014
Satisfied customer

I've been using them for 3 months 5 days a week 3 hours a day. They have found the right caregivers that my partner can relate to - he prefers younger aides. We have a group of 4 regulars now. I like that they provide a write up every day that I can read when I get home. I like that they phone to tell me if a regular caregiver can't come and work to find someone suitable. I also like that the first time a new caregiver comes the account rep comes too as I can't always wait around to show them the ropes.


5.0
Family Member - Loved one of resident/client
Home Care
August 7, 2014
Verified Review
They are doing a pretty good job.

They have been reliable and mostly consistent. We are pretty happy with them so far. In the beginning we had some different people, but now it's getting more consistent.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Diane - Toured community
Home Care
July 27, 2014
The right person is important

They sent just the right type of person that we needed. They let me know in advance if they can't fill the shift. My friend seems much more alert on the days he has a caregiver visiting him.


Frequently Asked Questions about Home Instead Senior Care - West Chester

Home Instead Senior Care - West Chester has received an average review rating of 4.7 based on 10 reviews. See all reviews.

Call (610) 431-7877 to reach Home Instead Senior Care - West Chester.

To reach Home Instead Senior Care - West Chester call: (610) 431-7877



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