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VERIFIED PARTNER

Home and Hearth Caregivers - Countryside

6432 Joliet Road, Countryside, IL 60525

20 reviews
For services offered:
(866) 374-4058
Home and Hearth Caregivers - Countryside
Home and Hearth Caregivers - Countryside
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Anonymous
-
Family/friend
5.0
Home and Hearth Caregivers review
Our loved ones caregiver was friendly, caring, affectionate, helpful, very aware of mom's limitations. They kept me closely informed of any changes, and or attentive to any needs that mom might have.

About the facility
Home and Hearth Caregivers - Countryside

Our mission at Home and Hearth Caregivers is to provide our clients quality, personalized non-medical care that enables them to live safely and comfortably in their own homes. We understand the difficulties of finding compassionate help and have been assisting seniors in our area for over ten years. Our caregivers are dedicated to providing quality assistance with daily living activities, including: fall prevention, grocery shopping, errands, light housekeeping cleaning, meal preparation, personal care, companionship, medication reminders, and more.

Our caregivers are bonded, insured, screened, and extensively trained to help ensure clients receive the best caregiver to suit their needs. We value and respect clients and are honored to be in clients’ homes. Home and Hearth Caregivers are dedicated to making sure we complement the lifestyle of everyone we serve by promoting autonomy and privacy in the way our clients are supported. Let us know how we can support you, wherever you call home, today.

Senior living options offered

Home Care

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for Home and Hearth Caregivers - Countryside

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Compare

Home and Hearth Caregivers - Countryside
Home and Hearth Caregivers - Countryside

6432 Joliet Road, Countryside, IL 60525

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Homewatch CareGivers of Southwest Chicago, IL
Homewatch CareGivers of Southwest Chicago, IL

8723 West 95th Street, Hickory Hills, IL 60457

9.0
Review score
20 reviews
9.0
Review score
20 reviews
5 star
65%
4 star
25%
3 star
5%
2 star
5%
1 star
0%
9.5
Review score
11 reviews
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Home and Hearth Caregivers - Countryside

Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.7
Care Services
4.5
Staff
4.8
Meals & Dining
5.0
Activities
4.4
Value for Cost
4.4
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
Anonymous - Family/friend
Home Care
December 27, 2023
5.0
Verified Review
Home and Hearth Caregivers review
Our loved ones caregiver was friendly, caring, affectionate, helpful, very aware of mom's limitations. They kept me closely informed of any changes, and or attentive to any needs that mom might have.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Resident/client
Home Care
December 18, 2023
5.0
Verified Review
If you're undecided, choose care
The caregivers are lovely, thoughtful and kind and always want to do something helpful. I would recommend them to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
LD - Family/friend
Home Care
March 25, 2022
5.0
Verified Review
Would Recommend This Service To any Family and Friends
They did an excellent job. They did everything we asked them too. They kept really good records. They let us know if there were any issues and worked with us through those issues. The beginning was a bit rough trying to find a good match with the same staff member coming. Once we got that same person during our visits, everything moved much more smoothly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Value for Cost
5
Anonymous - Family/friend
Home Care
March 24, 2022
3.0
Verified Review
Good Care Provided, Limited with Caregiver Availability at That Time
They were caring, kind, and responsive. They were short staffed and ran into trouble with finding caregivers to assist my loved one. The caregivers that did come were professional, it was difficult with the scheduling of the caregivers to assist with the services. Home and Hearth was able to assist with daily living activities at home and this was adequate for my loved one.
Friendliness
5
Care Services
4
Staff
5
Value for Cost
4
anonymous - Family/friend
Home Care
July 2, 2021
5.0
Verified Review
Good Experience
They were good. The only issue was if our person didn't show up, they didn't have any replacement. But our caregiver was great. She was friendly, down-to-earth, and just very nice. We had no problems with the scheduling/billing side of things either.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
anonymous - Family/friend
Home Care
March 31, 2021
5.0
Verified Review
Just Needed More Help Than I Got
We had a good experience. They were helpful and friendly. We just needed more help than what we got. Even though they were nice, the individual caregivers were not as attentive as we needed.
Friendliness
5
Care Services
4
Staff
5
Value for Cost
4
Joan Jurgens - Toured community
Home Care
August 30, 2019
5.0
So far we have been very pleased. The girls they have were great. No complaints
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
July 2, 2015
4.0
Verified Review
Very Pleased
Home and Hearth caregivers are doing a wonderful job! We are just thrilled to have Nancy there to help with our parents. She is now a part of the family and my parents adore her! They have adopted her as their third daughter and we couldn't bee more happy to have her!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Home Care
May 8, 2015
4.0
Verified Review
very happy
Home and Hearth Caregivers is helping out with my father. He is very happy with the woman they have coming out to the house. She does an excellent job. I am not able to be right there to check in with and help out my dad on a regular basis and I am very thankful to have them there to help out.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Darwyn hackney - Toured community
Home Care
January 28, 2015
5.0
Highly Recommended
home and Hearth Caregivers really worked hard to be supportive and find a caregiver that fitted my families needs. Anytime I have a question or a problem, they are there to help. I would recommend this agency to anyone looking for a caregiver.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
October 27, 2014
3.5
Verified Review
Kind and accommodating...
She was very kind. She was going to meet with me but something came up. We did not meet due to finding another service suggested by my cousin. They were Professional and accommodating.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Home Care
October 27, 2014
5.0
Verified Review
Satisfied
Our caregiver from Home and Hearth Caregivers are great. We are satisfied with overall services. In terms of activities, it would not be applicable. In terms of cleanliness, I would say five stars. She is very friendly professional and caring. So, we are quite satisfied with everything and would recommend them to others.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
L
Home Care
May 27, 2014
2.0
Verified Review
Service falls short of needs; expectations not met.
Home and Hearth Caregivers began as a positive experience. The Care Manager assessed the situation at hand, and then did a follow-up interview session with the caregivers. With the second interview, my parents had chosen a caregiver that worked well with them. Unfortunately just after 6 days work, due to a change in the caregiver's schedule, she would no longer fulfill the role for my parents. Parents went on to interview two new caregivers. However, even with knowing what days and hours they were asking for, they brought in caregivers who did not want to fulfill the times. All of this change was very disruptive, confusing, and overwhelming for my senior parents. What we worked so hard to establish lasted for six days, developed into a revolving door, and was terminated within 3-4 weeks. My parents terminated Home and Hearth Caregivers services. In summary, I do not feel Home and Hearth Caregivers managers properly apprised caregivers before brining them to interview with my parents. An appropriate fit was not found, and out of frustration my parents terminated services. This left me searching for a new provider. My parents were told they would receive a refund. To date, the refund has not been received.
Anonymous - Family/friend
Home Care
May 22, 2014
3.5
Verified Review
Could be better
I haven’t really had any experience with any other home care services. Individual caregivers are more or less engaged with individual client. They don’t really take her out of the house. They just do cleaning and cooking, that kind of thing. We’ve had some scheduling issues that ultimately between the care giver and their employer, but have bled over into some transitional issues that were not ideal. Some of the caregivers have a little bit less skill in handling the situations they are called up on to handle than others.
Anonymous - Toured community
Home Care
February 15, 2014
5.0
Verified Review
They were very professional...
They were very professional and explained in detail. They thoroughly answered all my questions. Still haven't decided what to do as my mom doesn't know exactly what kind of help she wants at home.
Happy Customer - Family/friend
Home Care
November 11, 2013
5.0
Verified Review
Mom is Pleased
The care is good. My mom is pleased. They are helping her with bathing, dressing, walking, and other basic assistance. They're driving her to doctor's appointments and things too. Hopefully we've got the billing all straightened away. They're accepting our insurance so I need to make sure they've been paid by them.
Son - Family/friend
Home Care
November 7, 2013
4.5
Verified Review
No Complaints So Far
They're pretty good. I don't have any complaints and I don't think my mom does either. Laverne, mom's caregiver, is doing what she's supposed to do. She's just doing general care and a little bit of taking care of the house but not too much. She runs mom around to her doctor's appointments and gets groceries. She makes sure mom takes her meds and eats. She doing her job. I hate to give them a 5 because that's perfect and nobody's perfect but they're doing a good job. We have no complaints. Everything is working out good so far.
Susan Hettinger - Family/friend
Home Care
August 14, 2013
5.0
Verified Review
Caring and Patient
I was dealing primarily with Sheila. She was very responsive and very caring. She was very patient with my dad in explaining the care and all the charges and she didn't just settle for head nod. She had him repeat back his understanding of what was going to be provided which was good. Maria, the weekend person, and Kathleed, who was the Monday through Friday person, were really great with my mom and she is difficult. We ended up having to place her custodially because of her Alzheimer's. It had nothing to do with Home and Hearth.
Carol - Family/friend
Home Care
August 12, 2013
4.0
Verified Review
Weird policy
They weren't required to do a lot of cleaning, they were certainly orderly but they were just there for my mother and they were very friendly. If the caregivers reposibility is to suggest things to do (based on their experiences with the elderly and what they would need to do), that really didn't happen, she waited for me to tell her what to do. Home and Hearth required a deposit upfront, in advance of providing services and I'm not sure why they require that. I've worked with 2 others that never required that, that was a little off putting and very strange. I would caution them against possibly appearing to apply that policy selectively. Its not asked for before the initial meeting, if that's their policy they need to state it on their website or when you make an appointment.
Suzanne
Home Care
July 30, 2013
5.0
Verified Review
Desperately Seeking Help
I am the sole caregiver for my mom who is suffering from severe dementia. I wanted her to remain at my home for as long as possible but found the responsibilities daunting. Home and Hearth came to my rescue. Their professionalism and kindness was much more than I expected. The caregiver they matched with my mom was very professional. She lovingly cares for her, walks with her and make sure that the day she spends with her is full. I can recommend them to anyone seeking quality home care.
Viewing 1-20 out of 20 reviews

Services
at Home and Hearth Caregivers - Countryside

Community Amenities

Languages spoken

  • Russian
  • Chinese
  • Spanish
  • Mandarin
  • Portuguese
  • Japanese
  • Korean
  • Italian
  • Ukrainian
  • Filipino
  • German
  • French
  • Romanian
  • Polish

Neighborhoods
around Home and Hearth Caregivers - Countryside

See what the neighborhood has to offer and what’s nearby:
Home and Hearth Caregivers - Countryside in google map

Frequently Asked Questions
about Home and Hearth Caregivers - Countryside

A Place for Mom has scored Home and Hearth Caregivers - Countryside 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (708) 352-4663 to reach a resident at Home and Hearth Caregivers - Countryside.

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