Holiday Niagara Village

We chose Niagara Village because this is the only facility we found that offered meals three times a day. Right now, they do seem to have difficulty hiring enough staff members. I would recommend Niagara Village to others looking for independent living.

I would recommend this community because it is so worth every penny to being able to have the independence for my loved one. Both the staff and the residents are very friendly. The residents have a nice variety for meals, the residents receive 3 meals a day. Also a great variety of activities that are provided by the community for the residents to partake in. Their housekeeping is also awesome, and the residents do not have to do any cleaning, the housekeepers come in once a week to do the cleaning including towels and sheets. Their is a shared laundry room on the premises for residents to do their laundry.

I picked this community, for my brother who lived there. It is a very nice place, and we were happy that he was able to spend his last moments in a very nice environment. The residents and staff were very kind to him.

My loved one said food was good. It was good value for the money. My loved one picked this community because, of the independence that it gave them.

Meals are sometimes cold

We love it. The staff really care. The community members all really care about each other as well. One of her neighbors sees her coming and opens the outside door for her so she doesn't have to get her key out. They come and find her if she hasn't shown up. She sits with several people at dinner, and they joke and laugh and talk, and genuinely care about each other. That's one thing that really stands out to me, and something she really likes about the community. The apartment is great as well. It was completely redone before she moved in, new flooring, etc.

I would recommend you move into the community. They totally take care of the resident that lives here. They care for the families as well. The communication is very good. They are quick to follow up and answer your questions.

Very nice environment. Staff very helpful and caring. Would recommend.

Niagra village is doing the best they can to adapt to the ever-changing rules of covid. They have started having dinner in the dining room again and that is good for the residence. I think they are trying their best

I would tell my friends, that it is a one of kind. The concept is excellent for the independent care. I feel this has gone downhill due to the management team. There has been a new manager over the retirement community. All meals are provided and were delivered to the room of the residents. Overall they aren’t cleaning the rooms and they should be cleaning every week per the contract. I feel they could be doing more activities. There are getting the residents together for bingo and snacks due to COVID. I called the home office, and things have improved slightly.

I would tell them I would recommend it. My loved one is happy, and you can't ask for more than that. Prior to COVID they had bingo and cards as activities. The room was fine for my loved one, and they did have different options available for rooms.

I’m so grateful for the excellent care my mother receives at Niagara Village! I’m confident her safety and well being have been their utmost priority during this unprecedented difficult time with COVID-19. The balance between safety and socialization is outstanding!

Niagara Village is very good with communicating and ensuring the residents get to know each other. They are also great about getting them out of their rooms and engaging them. The staff is very good with engaging the residents with things like activities. The price of care includes all meals and related care, which is a plus.

Niagara Village is so clean and attractive. Food is great and there are a lot of activities going on each day for the residents. Rooms are beautiful and well taken care of. My only concern is that there is no security or nobody to address concerns after the doors are locked at night. I guess I would feel better if there was a guard at the front door at night in case of a problem. Otherwise I think it is a wonderful facility!

Very caring staff. Clean, good food, homemade snacks always in cafeteria

Mom has been at the Niagara Village for several months now, and we have been really impressed with their entire operation. All the staff are friendly, helpful and gracious, they all seem to really take caring for the residents very seriously. The food is wonderful, the chef and his staff do a great job of making each meal attractive, flavorful and healthy. One of the best things about the Niagara is that family members are invited and encouraged to join the residents for meals whenever they can, and there is no charge to do so. That means I can pop in and have lunch with Mom whenever my schedule permits, and it's been really nice. The entire facility is beautiful, decorated attractively, clean and welcoming. The grounds are gorgeous and well-maintained, and there are plenty of places to walk and/or sit outside and enjoy the outdoors when weather permits. Entertainment is ongoing, with things to do pretty much every day. Outings are planned too and the residents can take advantage of the many opportunities to go places and do things around town. The bus is also at their disposal and it's very nice. Mom lived in another high-end senior living community where she paid a lot more for less, and she's very happy with everything that the Niagara Village has to offer - and especially the lower price! Thank you Niagara Village!

Beautiful facility. Warm environment with professional and caring staff. The studio apartment was perfect for my mom. The list of daily activities for the residents was exactly what we were looking for in a community for my very social mom. The pricing was very reasonable considering all the is included and the peace of mind we will get once mom is moved in there.

[Name removed] is great to work with. The facility is nice and everyone is very friendly and helpful.

We were very impressed with this community and the staff was friendly and did a great job with our tour, they took their time showing us around and answering our questions. They offer a lot of different amenities to their residents, it's bright and open and deserves a tour to see for yourself.