275 Garnet Way, Upland, CA 91786
Located just a few miles south of Angeles National Forest and about an hour’s drive from Los Angeles stands Heritage Court Assisted Living — a community offering assisted living services in Upland, California. Along with our assisted living services, we also provide exceptional therapy programs to meet a wide range of rehabilitative needs. At Heritage Court Assisted Living, our goal is to create a positive and caring environment where residents can remain as healthy and as independent as possible.
Enjoy the lovely flower gardens while roaming our outdoor walking paths that weave through the courtyard. Relax and socialize with friends and family beneath our shady patio seating. Indoor common areas are spread throughout the community and are lined with large windows, which provide plenty of natural light. Feel free to cozy up beside the crackling fireplace and make yourself at home.
Finding the right balance between independence and assistance can be difficult. Our staff consists of licensed nurses, in-house therapists, and experienced caregivers who are available 24 hours a day. At Heritage Court Assisted Living, we incorporate our Total Patient Care approach, where we first consider all necessary medical care, which is then followed by fulfilling your physical, spiritual,...
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Value for cost
They are doing a good job protecting the residents especially during the Covid-19 pandemic. The staff is very caring and they are all very respectful. My grandmother is being cared for well. One of the care takers in particular goes above and beyond to care for my grandmother. Previous to Covid-19, they offered a variety of activities available. They are very affordable for the level of care especially considering how well they take care of my grandmother. We cannot say enough good things about the staff and care here!
My father-in-law was admitted to Heritage Park (HP) on [date removed]. He was discharged from San Antonio Hospital in Upland after undergoing a partial hip replacement after falling and breaking his upper femur. 3 days later visitors were banned due to Covid-19. Two weeks after he was admitted, my sister-in-law met with his care team, including a doctor. He had not even started physical therapy! His care team was non-existent. He was not given any medication for pain until we inquired about this. They then started him on Oxycontin, and he was drugged up for the next 30 days! He was incoherent, could not carry on a conversation, and in fact would fall asleep in the middle of a phone call. The staff is a joke, and is constantly redirecting to someone else who is never available to answer questions. They discharged him when Medicare ran out, not letting us know that he was eligible for a medical transport to another facility. He could not stand on his own, could not transfer to a toilet, could not do anything for himself, and yet they threw him out, with half a tank of oxygen for his COPD. Do not use this place if you have other options. Terrible treatment of patients. By the way, now that he is off the Oxycontin, he is regaining his wits and can carry on a conversation.
I would not recommend this facility to anyone. The care is extremely lacking. The air conditioning will not go below 85. The carpet is torn in areas where the residents walk and is causing a trip hazard. The turkey dinner consists of a slice of lunch meat with gravy. The night staff is unavailable to families and to residents. When you get to talk to the nurses they smile and say they will put a work order in but it has been 4 weeks and no changes. I do feel as if a few of the nurses care however they are understaffed and not the ones that care for the air or preparing the food. The care is completely unacceptable.
Facility needs to be refreshed. Rooms need new paint and carpeting. Rooms viewed look old and tired.
• HPNC lost Mom's phone • HPNC took 7.5 hours after doctor’s orders to place in IV in my Mom. In fact it required family intervention late in the evening to demand the IV to be started. • Water was kept out of her reach • Leaving breathing treatment apparatus on way after treatment done. • Did not provide alternate meals to food she could not eat leaving her without food and hungry • Nurse gave inaccurate information about when blood test was done. She said it was done when not done. • Never got her out of bed. • For 8 hours her iliostomy bag had been leaking and she asked several times that it be cleaned and changed. She laid for over 8 hours in her urine and feces. The result was a fungal infection that had to be treated at a local hospital. • While in HPNC’s care she was given Robitussin DM-Dexthomorphan and Guafenisin, which in combination with her other prescriptions may have cause her hallucinations. • Family “RESCUED” my mother from HPNC's care. HPNC refused to provide any and all documentation upon release with respect to here care, which is required by law.
My mom has been in there like 3 times, recovering from different things. The physical therapy department was wonderful, I felt. Some of the nurses and caregiver were really really good. The facility itself left a lot to be desired. The food was good but they really had an air conditioning problem. It was very hot when I went to go eat with her but the food was good and like I said the physical therapy was wonderful. There were a few nurses that I wasn't sure about but overall it was good. Outside they had a nice outside are but they had no umbrellas so you were just sitting directly in the sun.
My mom has been there for about 3 months. They are taking really good care of her, the staff is awesome, and she loves the food. I looked at a lot of facilities in the area. I was looking for a home like facility, not too big or expensive, with activities to keep her busy. They are all of that and more. I have talked to other families with a mom or dad there and they all seem very satisfied with the care their family members are receiving. I am glad I found Heritage Gardens.
Very competent administration working with the needs is the client. Staff and atmosphere in general was very positive.
Toured The Gardens Dementia Care in Upland April 25. Amooreena was very helpful. She suggested Claremont Place.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.