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Hand 'n Heart Home Health Care

317 Office Square Ln # 101A #101A, Virginia Beach, VA 23462
For services offered

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About the agency

Hand 'n Heart Home Health Care in Virginia Beach, Virginia is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Hand 'n Heart Home Health Care317 Office Square Ln # 101A #101A, Virginia Beach, VA 23462
Preferred Care at Home of Virginia Beach1520 Stonemoss Court Suite 101, Virginia Beach, VA 23462
FirstLight Home Care of Virginia Beach, VA116 Landmark Square, Virginia Beach, VA 23452
Patient Aide Home Care923 First Colonial Road, Suite 1815, Virginia Beach, VA 23454
9.2
Review Score
13 reviews
8.5
Review Score
2 reviews
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care

Assisted Living agencies nearby

1 / 4
Find home care
There are 19 agencies near Virginia Beach, VA

Jewish Family Service of Tidewater

260 Grayson Road, Virginia Beach, VA 23462

$X,XXX+ monthly

0.8

(4 reviews)

Southern Made Home Care - Virginia Beach

372 S Independence Blvd, Virginia Beach, VA 23452

$X,XXX+ monthly

Gentle Hands Home Health Services

810 Kempsville Rd. Suite 2, Virginia Beach, VA 23454

$X,XXX+ monthly

Gentle Hands Home Healthcare Services is a local Home Healthcare Company specializing in Private Duty, Companionship, and Medicaid Services in the Hampton Roads Area. Since 2008 we have continued to focus on the needs of loved ones in the privacy of their own homes by assisting them in their...

Labor of Love Total Health Care

349 Southport Circle, Virginia Beach, VA 23452

$X,XXX+ monthly

Labor of Love Total Healthcare is a Service Disabled, Veteran Owned Small Business (SDVOSB), Small, Women and Minority (SWaM) certified company, established in Virginia in 2006. At Labor of Love we provide more than just in-home care, we guarantee personal care, compassionate and genuine care. ...

Tons of Love Home Care

900 Commonwealth Pl Ste 200, Virginia Beach, VA 23464

$X,XXX+ monthly

ResCare

885 Kempsville Rd. Suite 314, Norfolk, VA 23462

$X,XXX+ monthly

Home Helpers

5998 Providence Road #107, Virginia Beach, VA 23464

$X,XXX+ monthly

Arcadia Home Care & Staffing

762 Independence Boulevard Suite 100A, Virginia Beach, VA 23455

$X,XXX+ monthly

4.0

(1 review)

Arcadia Health care provides Private Duty Health Care Workers in Virginia Beach, Norfolk, and Chesapeake areas. Arcadia is licensed, bonded, insured, and all workers have at least one year of experience. Complete background checks (references, criminal, work history) and health care screenings...

Advocare In-Home Care

6465 College Park Square, Virginia Beach, VA 23464

$X,XXX+ monthly

Advocare In-Home Care is a leader Care Services for SeniorsWe provide In-Home Care that allows seniors and disabled persons to maintain independence in their own home. Our team of professional caregivers are highly trained and ready to serve you. We offer a full spectrum of services to include...

At Ease Home Care

4968 Euclid Rd, Virginia Beach, VA 23462

$X,XXX+ monthly

Reviews for Hand 'n Heart Home Health Care

3.8(4 reviews)
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1-4 of 4 reviews
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5.0
Tee Johnson - Toured community
Home Care
November 20, 2018
Very Satisfied

This a very great company and I would recommend them to everyone. they always aim to please, always available in a crunch and can get an aide wherever they need to be to service a client. they make no excuses and are always looking for new ways to stay great. this would be a great choice for our love one :) [Name removed]

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
BlessedtoFindThem - Toured community
Home Care
November 20, 2018
Verified Review
Great company. Highly recommend

Great Company! The care has been top notch. Our aide is very good with my mom and just the right fit for our family. The office staff are very compassionate about our needs and do a great job communicating. Their prices are very affordable and the cheapest I found in the area. Their turn around time was very quick. From the time I called the office to the aide starting was less than 24 hours. Highly recommend!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Angela Bowden - Toured community
Home Care
July 12, 2018
Very happy customer

Hired this agency on short notice to provide a companion for my parents while I was away on business. The lady that came was pleasant, courteous and both parents looked forward to her arrival each day. Their rates were the most affordable around and I will definitely call them again.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
anonymous - Toured community
Home Care
February 6, 2017
Very dissatisfied

We hired H&H last summer (2016) for my mother with memory loss who needs companion care on weekdays. In short, we would find out only after being invoiced that the care giver had not shown up. I came from Raleigh NC to VA Beach and interviewed H&H to explain what we needed before hiring them, and after problems occurred I spoke to both [Removed] and [Removed] at H&H by phone to re-emphasize explicitly what we wanted -- 1) show up! 2) call my sister (in VA Beach) if you can't show up 3) provide food & medication 4) write notes on current conditions and/or changes in condition (anything out of the ordinary) 5) provide conversation and walk with our mother up/down the hallway of the apt building. This is not skilled care, nor rocket science for an agency that said it deals with many similar clients. After repeated failures to meet the minimum requirements, we contacted them to cancelled service. We were told that it was our responsibility to contact them if the care giver didn't show up, and not to sign the caregiver's timesheet, which is a clear failure on behalf of H&H to understand that our mother's memory is NOT reliable enough to be responsible for either task. The frustration of having to monitor the caregivers (who left useless notes, if any at all) induced stress rather than relieving the stress of caring for our mother. It should never take multiple calls about the same problems to get corrective action, especially when caring for the elderly. Very dissatisfied.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Hand 'n Heart Home Health Care

August 13, 2018

This is upsetting to hear - as will all home care providers, we do ask that clients contact us the moment there is any issue with our aide including absence, tardiness, or general dissatisfaction for any reason so that we can get right to work on correcting the problem. To reinforce this, we include a large-print list of "When to Call" in our admission folders for clients to post on their refrigerator with our 24 hour number in large numbers to make it easy to see. We are sorry to hear that your experience was anything less than that we met and exceeded your expectations. We've been in the business of caring for other for over 20 years, so we are dedicated to providing great care at affordable prices. We hope you'll give us the opportunity to surpass your needs in the future!


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Frequently Asked Questions about Hand 'n Heart Home Health Care

Call (757) 490-1223 to reach Hand 'n Heart Home Health Care.

To reach Hand 'n Heart Home Health Care call: (757) 490-1223



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.