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680 University Lane, Orange, VA 22960
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At Fox Trail Assisted Living Memory Care at Orange, we offer a myriad of community amenities. Pets such as dogs and cats are welcome in resident quarters. Our purpose-built community offers the support of specialized care; every aspect of the community is designed to cater to the individual needs of its residents.
All meals are provided to occupants.
Residents can stay active with specially curated on-site activities that stimulate both mental and physical abilities.
Our community grounds includes an enclosed-courtyard to enhance recreation hours.
Indoor common areas are a nice, quiet place to enjoy the company of fellow occupants or just to relax. Our community is secured to ensure the safety of our residents. Ground floor units are available. To accommodate our residents, we are fully integrated with WanderGuard capability.
Our community provides complimentary transportation services.
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8 Reviews
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A Place For Mom
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January 2020
Reverend H.
Review originally written on A Place For Mom
This was the worst experience of mine & my mother's life! In the 2 short months I kept her there, the staff allowed her carpet to be flooded twice by a memory care resident's stopped up toilet, the fire marshal discovered the fire damper in her room was broken, the outdoor heating unit went out in the winter, & the staff left my mother in a cold room an entire day until I arrived the next day & asked to be released from the lease without penalty, and I removed her that day. (The heat was out 3 days!) They weren't doing activities except singing, and nail painting until I complained to the VP of Operations, & although the menu would list tasty lunch & dinner dishes, more than half of the time the actual meals mainly consisted of pasta & canned or frozen processed foods. The snacks were mainly vendor-machine type packaged crackers or cookies. I had to have the Virginia Dept. of Social Services get involved regarding the Dietary/menu issues, because the Kitchen Manager/Head cook said the VP of Operations was only giving her $1,000/week to feed 22 residents & purchase gloves & kitchen supplies!!! My question is where is the money actually going??? Because the company had a revenue in 2018, of about $7million dollars! The male cook treated my mother disrespectfully, and the Resident Care Coordinator even said he was rude, when I spoke to him twice & he ignored me to my face. Other staff members gossiped, & had their boyfriends or their kids hanging around the facility, while they were supposed to be working. Most staff members were young, immature, and unprofessional, taking smoke breaks while my mother & I were locked in the foyer about 10 minutes ringing the doorbell on 2 occasions. Only a few staff members actually put their cell phones down long enough to work or answer questions. This was the worst decision I've ever made, so please read & BELIEVE the negative reviews on google about all 4 Virginia locations, because they are run by the same VP of Operations & Director of Operations who are best friends. They'll give you their cell phone number & say feel free to contact us with any problems, but then when things go wrong, they'll ignore your call & instead send text hours later saying they were in meetings, etc. basically what I call "smoke & mirrors". I never even received a call or text for 4 days from the Facility Director the day my mother fell at the facility & had to be rushed to the emergency room, & was gone 4 days to treat a 3 inch head wound. Which indicated to me that these people don't actually care, they just pretend to! Several of the positive reviews on google are written by Foxtrail employees that you can find listed on LinkedIn, so don't be bamboozled like I was by positive reviews, believe the detailed negative reviews, because Hollywood couldn't make up these experiences at Foxtrail!
Fox Trail Assisted Living Memory Care at Orange offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Fox Trail Assisted Living Memory Care at Orange has received an average review rating of 2.63 based on 1 reviews. See all reviews.
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