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Family Tree In-Home Care

2500 Tanglewilde Street, Suite #478, Houston, TX 77063
For services offered

3 Photos
3 Photos available
anonymous - Family/friend
4.0
Very Pleased With This Home Care Agency

We had a good experience with this home care agency. Everything went very well. The care giver we had her name was Alba. She was really great, I know my mother was in good hands with her. Once my mother gets better, we will rehire this home care agency. We were very pleased with the services they provided us with.... Read more

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About the agency

Family Tree In-Home Care in Houston, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Services at Family Tree In-Home Care

Facility Amenities

Languages spoken

Spanish

Compare

Family Tree In-Home Care2500 Tanglewilde Street, Suite #478, Houston, TX 77063
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9.0
Review Score
4 reviews
8.5
Review Score
4 reviews
8.5
Review Score
4 reviews
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care

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Reviews for Family Tree In-Home Care

4.8(54 reviews)
Write a Review
Cleanliness

4.8

Friendliness

4.8

Meals & Dining

No data collected

Care Services

4.8

Activities

4.8

Staff

No data collected

Value for Cost

4.8

Overall Experience
47
6
0
1
0
Date Submitted
0
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Reviewer
0
12
36
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Care Received
54
1-20 of 54 reviews
Sort by

5.0
Donnie Dembarco - Toured community
Home Care
October 16, 2019
Good experience with Family Tree

I used this caregiving service for my father and had a very good experience. His caregiver took great care of him, I thought the caregiver was a perfect match for my dad. Very friendly and a great team. I recommend this home care agency.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Rose Docano - Toured community
Home Care
October 15, 2019
Family Tree Caregivers

We tried 3 agencies and finally got it right with these folks. The caregivers have all been professional and always on time. My mother needed companionship and a few other things around the house and she loves her caregivers! I have had to change the schedule on short notice before and Family Tree works hard to accommodate me, so I’m very grateful and would recommend Family Tree to my friends and family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Joana Garola - Toured community
Home Care
October 15, 2019
Excellent Caregiver for mom

Family Tree took care of my mother when we had nowhere to turn and felt lost. Our caregiver was excellent and tended to all her needs when she came home from the hospital. We also used a care manager from Family Tree to manage her medications and do things I wasn’t able to help with myself (I live out of town). Thanks Family Tree!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Catherine Ward - Toured community
Home Care
October 14, 2019
Care advisor was exactly what we needed

I recommend Family Tree for because the caregivers are reliable and very caring. The care advisor that came out to meet us was professional and helped us set up a care plan, and so far we’ve been very happy with it. We’ve dealt with rehab and preventing falls at home now, and I realy do trust Family Tree help my mom stay safe at home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Home Care
October 10, 2019
Best home care company to help transition out of hospital

I recommend Family Tree for caregiving services because of how reliable and professional their caregivers are. The team at Family Tree works together with families to recommend the best plan of care that is customized to fit the needs of patients. When it comes to helping a patient with rehabilitation and fall prevention, I trust them to keep patients safe.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Emily Durham - Toured community
Home Care
July 4, 2018
Highly Recommend

I have only positive things to say about Family Tree and their staff. We needed to get round the clock help for my dad at the last minute and they were able to jump in and help out without a glitch, ever, for a few weeks of 12 hour shifts all day and all night. Their staff was great and handled what was needed, period. We used them before just to help my dad do laundry and run errands a couple of hours a week when he could no longer drive. That worked really well, too. We had a lot of prior experience with home health from my mom before that and have a lot of seniors housing experiences as well. I would highly recommend Family Tree and would definitely use them again before I called anyone else.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Shelley Cohen - Toured community
Home Care
July 19, 2017
Verified Review

Family Tree has been very cooperative and the people very understanding. The services have helped most with managed my medical needs. My caregiver is very compassionate by listening and doing whatever is asked. The office staff has been really good with billing workings with insurance.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Christine Weeks - Toured community
Home Care
July 19, 2017
Verified Review

Family Tree came highly recommended by the facility I was at. The caregiver show up on time and really care for me. Having Family Tree has freed up some time for me to do the things I like to do.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Zack Rupe - Toured community
Home Care
July 5, 2017
Verified Review

I interviewed a few agencies not liked Family Tree In-Home care the best! Family Tree was a great response time and they are flexible with their schedule! The caregiver is very nurturing!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jerry Schave - Toured community
Home Care
July 5, 2017
Verified Review

Family tree is timely and the team reports well. Family tree provides peace of mind. The caregivers do exactly what need to be done.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Janell Clum - Toured community
Home Care
May 20, 2017
Verified Review

Everyone in Family Tree In-home senior care’s company is very nice and always clean. They are all really nice and lovely. The caregivers are great people and always on time! The caregivers sit down with me and takes interest in my life. They help me take my medication.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jimm Flynn - Toured community
Home Care
May 20, 2017
Verified Review

Family Tree is extremely professional. The caregiver that are sent out are above average. Family Tree was the best agency I dealt with. They were interested in my mother. The office staff stopped by several times to check on my mother.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Family Tree In-Home Care

July 15, 2017

Thanks for leaving a review and pointing out the positive impact of our care team stopping by to supervise your mother's in-home care. It was our company's honor to serve you mother and our caregivers absolutely loved spending time with her! We have a very thorough recruiting and screening process for in-home senior caregivers and we focus on compassion, trust, and professionalism. If there's anything else we can do to be helpful to you or someone you know in the future, please let us know. Thanks again!


5.0
Ginger Stephens - Toured community
Home Care
May 20, 2017
Verified Review

Family Tree gives great service and meets my needs. The caregivers shows compassion by being consistent. The caregivers have done a good job taking my mom to doctor’s appointment.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Family Tree In-Home Care

June 2, 2017

Thanks for the awesome review! Our caregivers are the heart and soul of Family Tree In-Home Senior Care and the qualities you mentioned, compassion and consistency, are critical to a successful caregiver/client relationship. We're also glad you mentioned transportation because Family Tree recently launched a new program called RideWithFamilyTree.com in partnership with Uber. Today, seniors all over Houston and the greater Houston area can enjoy affordable and reliable transportation without the use of a smart phone or tablet. Thanks again for your confidence and trust!


5.0
Anonymous - Toured community
Home Care
May 7, 2017
Verified Review

After few months experience with Family Tree I can confirm that the service company provided help me a lot to take care of my husband. Who was diagnosed Alzheimer. It is very important that the company paid attention of each client’s needs, many flexible decision in new situation due to caretaker changes. I will recommend Family Tree service.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Family Tree In-Home Care

May 8, 2017

Thank you for your kind review. It means the world to us to know we were able to play a small role in lightening the burden of caregiving for you. It's great to hear that the specialized Alzheimer's training our caregiver's receive made a positive impact on you and your husband's life. We appreciate you telling other about our service and please feel free to share our website, FamilyTreeInHomeCare.com, which has information about all our services, including our new transportation service called RideWithFamilyTree. Thanks again!


5.0
Jan Lindsey - Toured community
Home Care
May 3, 2017
Awesome!

Family Tree is amazing! Their staff is so friendly and they go above and beyond for my mother.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Family Tree In-Home Care

May 10, 2017

Thanks Jan! We're so grateful to have the opportunity to provide care and support for your mom. Providing friendly caregivers who take initiative is so important to our company and we appreciate you for sharing this positive feedback with us. Thanks again from our whole team at Family Tree!


4.0
anonymous - Toured community
Home Care
April 5, 2017
Verified Review
Fantastic Home Care

We had a very good experience with this home care agency. They did a good job caring for my father, and his needs. There were fantastic.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Family Tree In-Home Care

April 10, 2017

Thank you for leaving a review and more importantly, for the opportunity to care for you're father's needs. Our team hear at Family Tree is thrilled to hear your feedback and we can't thank you enough for sharing it with others. We thought you'd like to know that Family Tree just launched www.RideWithFamilyTree.com to help support the seniors in our community who need help with reliable and affordable transportation. If you'd like to learn more, we invite you to join us this Thursday, April 13th, as we kick off the program at TMC Innovation. Learn more @ ridewithfamilytree.eventbrite.com. Thanks again!


5.0
Earl - Toured community
Home Care
March 23, 2017
Family Tree

Family Tree exceeded our expectations. We were initially very interested in the fact that they offered free supervision from a nurse at the same price we were quoted at other agencies. The caregivers were also very kind and helpful to my wife. I couldn’t have done it without them. I’m grateful for the help.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Family Tree In-Home Care

April 10, 2017

Hi Mr. Earl -- Thank you for your thoughtful review. We're so happy to hear that your wife was well cared for at Family Tree and that it relieved you of some of the challenges of being the primary caregiver. We're also glad that our free nursing oversight provided additional piece of mind. On behalf of your entire team at Family Tree, thank you!


2.0
anonymous - Toured community
Home Care
December 7, 2016
Overrated and Overpromised

The caregiver was consistently late. Her clothes were often stained and she appeared confused about what was expected of her. My father had to ask for help multiple times with simple tasks like getting him something to drink or helping him to the bathroom because she was always distracted by her cell phone.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Family Tree In-Home Care

February 21, 2017

Thank you for your feedback. We'd like to apologize for your negative experience with our service as we strive to provide an outstanding experience to our clients 100% of the time. We've been recognized for exceptional care and service numerous times and we deeply regret that in this case, we appear to have missed the mark. My name is Alex and I am the owner. I've been personally affected by home care and wish only to provide a service that exceeds the expectations of our clients. I'd like to learn more about your specific situation and work hard to make things right. I can be reached at [removed] or [removed].


4.0
anonymous - Family/Friend
Home Care
October 20, 2016
Verified Review
Very Pleased With This Home Care Agency

We had a good experience with this home care agency. Everything went very well. The care giver we had her name was Alba. She was really great, I know my mother was in good hands with her. Once my mother gets better, we will rehire this home care agency. We were very pleased with the services they provided us with.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Family Tree In-Home Care

February 21, 2017

Thank you for leaving a review and for mentioning one of our care professionals, Alba. You're right, she's great and we're grateful to have her on our team here at Family Tree In-Home Care. We're happy to hear such good feedback and we look forward to the opportunity to support your mother in the future. Please let us know if a home safety evaluation or transportation service would be helpful in the meantime. Thanks again and we wish you all the best.


5.0
anonymous - Toured community
Home Care
June 20, 2016

Lisette (LVN assigned to us) came to our home to discuss in detail my mother's needs and what we hoped to accomplish with the in-home care. My mother was very comfortable with her and we were impressed with what Lisette share with us in regards to what their caregivers can do for my mother.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Family Tree In-Home Care

Call (713) 333-9991 to reach Family Tree In-Home Care.

To reach Family Tree In-Home Care call: (713) 333-9991



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.