Encore Caregivers LLC in Houston, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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I paid $100 for four hours of a caregiver's time. She was asked to sign me out of MD Anderson after a routine endoscopy. Her total time involvement came to less than two hours. The woman was nice enough but couldn't read the number on the valet parking ticket. That was time lost. When the car was brought around, I had to wipe off the passenger seat of papers and food wrappers and sit in another pile of junk at my feet. The woman (I'm not using her name because I don't want to cost her her job) couldn't read her GPS on her Iphone, didn't know the area and finally I had to look up a route on my Iphone and read it to her. I have terminal liver cancer and the delays caused me to feel worse than I should have. All I needed was to get from point A to point B in a minimum amount of time. It shouldn't have been that difficult.
Response from Encore Caregivers LLCMarch 12, 2019
I like to say that Encore Caregivers is on speed dial for transportation to and in and around the Med Center (and many Houston Metro Area medical facilities). We get so many calls to take clients from the airport to the Medical Center, from the Medical Center to a hotel, from a residence to a procedure and back again, etc. We pride ourselves on our knowledge and professionalism. Usually, our clients sing our praises. That is the rock on which we have built our reputation. I am very surprised to hear this comment and saddened because I can't do much about it (one year later after I discovered this Web site). If we had gotten this comment directly at our office, we would have addressed the situation immediately. That's how we roll. We realize that we are not perfect, but we are very, very good. If it is not right, we make it right. I challenge you to give us a call. You will see that we talk the talk and walk the walk. Every day.
To reach Encore Caregivers LLC call: (713) 686-2233
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.