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Encore at Hugo

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5607 North 150th Street, Hugo, MN 55038

1.0
Review score
12 reviews
Add review
1.0
Review score
12 reviews
5 star
50%
4 star
17%
3 star
0%
2 star
8%
1 star
25%
See all reviews
7.3
Review score
881 reviews
45 facilities
For pricing & availability:
(866) 374-4058
Encore at Hugo
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Encore at Hugo
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Laurie E
-
Family/friend
5.0
Warm, welcoming place
We've been very happy with them. The setting is really nice. There are a limited number of patients, so it's not overly large or overwhelming. I really like the layout of the rooms. It's very homey for my mother. It's like she has her own little apartment, and it's exactly as big as s

About the facility
Encore at Hugo

Enjoy the lovely scenic surroundings and the warm, inviting interiors of Encore at Hugo — where beauty surrounds you, both inside and out. This small community offers memory care services in Hugo, Minnesota in an intimate environment. While medical and safety needs are the top concerns, staff also values each resident’s individuality and independence.

This community only houses up to 24 residents in order to keep a high caregiver-to-resident ratio to provide intimate, personalized care. To ensure that staff provide services that benefit residents without intruding on their independence, care plans are customizable and based on a resident’s individual needs and preferences. With less time spent doing chores, residents can devote their time and energy to participating in life-enriching events. New recreational and social activities are scheduled daily, enabling residents to practice old hobbies or even learn new skills.

All housekeeping and laundry services are provided by the staff, and the culinary team prepares delicious meals daily for breakfast, lunch, and dinner. Residents can choose from several menu selections that have been approved by our certified dietician. Residents will also love the peacefulness and comfort of their own private studio apartment. These spacious rooms feature various safety features. Pet-friendly apartments are...

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Senior living options offered

Memory Care

Pricing
for Encore at Hugo

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Encore at Hugo

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Encore at Hugo
Encore at Hugo

5607 North 150th Street, Hugo, MN 55038

Keystone Place at LaValle Fields community exterior
Keystone Place at LaValle Fields

14602 Finale Ave, Hugo, MN 55038

Gable Pines community exterior
Gable Pines

1260 County Rd E, Vadnais Heights, MN 55110

The Waters of White Bear Lake community exterior
The Waters of White Bear Lake

3820 Hoffman Rd, White Bear Lake, MN 55110

1.0
Review score
12 reviews
1.0
Review score
12 reviews
5 star
50%
4 star
17%
3 star
0%
2 star
8%
1 star
25%
9.5
Review score
16 reviews
9.5
Review score
16 reviews
5 star
81%
4 star
13%
3 star
0%
2 star
0%
1 star
6%
9.5
Review score
58 reviews
9.5
Review score
58 reviews
5 star
54%
4 star
31%
3 star
5%
2 star
3%
1 star
7%
9.3
Review score
25 reviews
9.3
Review score
25 reviews
5 star
52%
4 star
28%
3 star
16%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Memory Care, Independent Living

Amenities
at Encore at Hugo

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Outdoor Common Areas
  • Central Fireplace
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Musical Performances
  • BBQs or Picnics
  • Holiday Parties
  • Karaoke
  • Live Dance or Theater Performances
  • Wii Bowling
  • Cooking Classes
  • Birthday Parties
  • Activities On-site
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Activities Off-site
  • Brain fitness / Dakim
  • Art Classes
  • Devotional Activities On-Site
  • Light Therapy Programs
  • Reminiscence Programs
  • Trivia Games

Reviews

for Encore at Hugo

1Review score12 reviews
1.0
Review score
12 reviews
5 star
50%
4 star
17%
3 star
0%
2 star
8%
1 star
25%
Encore
7.3
Review score881 reviews45 communities
Write a review
A Place for Mom has scored Encore at Hugo with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Encore at Hugo has 12 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.6
Friendliness
4.0
Care Services
3.3
Staff
5.0
Meals & Dining
3.0
Activities
3.6
Value for Cost
3.3
A Place for Mom has scored Encore at Hugo with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Encore at Hugo has 12 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Encore
7.3
Review score881 reviews45 communities
Logo for Encore
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
John D - Family/friend
Memory Care
July 7, 2023
1.0
Horrible!
My mother was there until she broke her hip. Then the vice president of operations, [name removed] wrongfully, terminated her contract, and refused to allow her to return. Thankfully, I had every piece of documentation of services they provide and hired an attorney. I won my case, and she was allowed to return. In the interim, she had been placed by the hospital in a HORRIBLE home nursing home facility, The building administrator and staff were appalled that she was kicked out. They wrongfully terminated the local building administrator. The vice president of operations is trying to change the state stuff as he does not want any residents on hospice. This is a memory care unit. Unfortunately, due to the progression of the disease most if not all residents end up on hospice. The nursing assistants were wonderful and did the best they could under a horrible leadership of corporate greed and incompetence! My mom has since passed. Stay away!
Cleanliness
4
Friendliness
4
Care Services
1
Staff
5
Meals & Dining
3
Activities
1
Value for Cost
1
Anonymous - Resident/client
Memory Care
December 2, 2021
4.0
I have been treated excellently I have no complaints.
Tim L - Family/friend
Memory Care
December 1, 2021
5.0
Staff very friendly, helpful, and loving. Administrator very professional and caring.
Rita S - Resident/client
Memory Care
November 29, 2021
4.0
They are nice people. They take good care of us. Lots of things to keep us busy. Our building is very well kept.
Laurie E - Family/friend
Memory Care
November 10, 2021
5.0
Verified Review
Warm, welcoming place
We've been very happy with them. The setting is really nice. There are a limited number of patients, so it's not overly large or overwhelming. I really like the layout of the rooms. It's very homey for my mother. It's like she has her own little apartment, and it's exactly as big as she needs it to be - not too big, not too small. The room is split into two with a partial wall between the sleeping area and the living area. It's really cute and easy to decorate to feel like home. And the staff have been very friendly and supportive.
Cleanliness
4.5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
anonymous - Industry reviewer
Memory Care
October 3, 2019
0.5
BEWARE - NOT A GOOD PLACE FOR LOVED ONES
Do not place your loved one here! The staff (if that's what you call it is horrible, starting foremost with the Director [name removed]). She is cold and shouldn't be in this type of business, she has no personal skills when it comes to the residents. If asked to help an aid, she will straight up deny the help saying "she is busy or where is the other aid" The night shift is short staffed, and for the overnight shift, the director does nothing about the aides that sleep at night leaving all of the work to 1 person!
Cleanliness
1
Friendliness
4
Value for Cost
0.5
Care Services
0.5
Activities
4
anonymous - Toured community
Memory Care
June 30, 2017
5.0
Verified Review
I Did Not Like It
I didn't like the community when I went to see it. I was not comfortable. This is not a place for my loved on to live in.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 22, 2017
1.0
Beware
Beware. [removed] [removed] My dad was there in 2016. We did remove him for what seemed like lack of care. There definitely was not enough trained staff for the type of clients they took on. And a lot of the employees came from the VFW. So the newspaper articles fit with what I saw.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
October 19, 2015
5.0
Verified Review
needed more care than they could provide
My auntie is no longer at Gracewood of Hugo. When she got here I didn't know she was not doing well. She was only in this facility an hour when they realized she needed more care than they could provide. She had to go into a nursing home. She needed 24 hour nursing care. Shelly is terrific here. She is just a gem. They have a really nice facility. I was sorry that my auntie couldn't stay here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 24, 2015
2.0
From my tour visit: Extremely small parking lot. Seemed dark and dated (sad). No one was available to show me around but the staff seemed friendly.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous
Memory Care
August 11, 2014
5.0
Verified Review
Feels like home
This place is really good. Staff goes out of the way to help. Place feels like home and comfortable. Staff makes everyone feel good .
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Loved One - Family/friend
Memory Care
April 14, 2014
5.0
Verified Review
So far, we have had a great experienc...
So far, we have had a great experience here! The staff are all really helpful and really nice! The staff really prompt my loved one to participate in the activities! She gets up and moves around, which is good for her! Also, I think that, for what they're doing for her, the price is good as well! We're very happy so far!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-12 out of 12 reviews

Neighborhoods
around Encore at Hugo

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Frequently Asked Questions
about Encore at Hugo

Encore at Hugo offers Studio. Learn more.

A Place for Mom has scored Encore at Hugo 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (651) 653-3282 to reach a resident at Encore at Hugo.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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