Encore at Hugo
5607 North 150th Street, Hugo, MN 55038
About the community
Encore at Hugo is a small senior living community located in Hugo, Minnesota. Here at Encore, we pride ourselves on being a a close knit family and provide our residents with the care and love that we would give to our own family. Our location is in a beautiful environment where residents will enjoy their days. Encore at Hugo specializes in memory care. We hold 24 residents which makes for very close relationships amongst our residents and staff. Encore also has the full range of medical care available to our seniors. While senior care is first and foremost, we strive to provide a life style suitable for helping your loved one stay as independent as possible while assisting where needed. With wellness and fitness programs, as well as, an on-site beauty salon and barber shop, you can assure that seniors will look and feel their best everyday. Our seniors also practice lifelong learning and the arts with the children of the area. This is good for both the youth, and our residents. Each of our seniors will receive their own beautiful private apartment, complete with all the amenities necessary for an easy and stress-free life. All maintenance, housekeeping, and laundry...Read More
Senior Living Options Offered
Pricing at Encore at Hugo
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Amenities
Health Care Services
Staffing & ancillary services
Meals & Dining
Room Amenities
Community Amenities
On-site dining options
Transportation & parking
Pets
Common areas
Recreational areas
Services
Memory care services
Primary language spoken by staff
Activities
Reviews of Encore at Hugo
(7 reviews)
Cleanliness
3.4
Care services
3.4
Staff
No data collected
Meals & dining
No data collected
Activities
3.9
Value for cost
3.4
Do not place your loved one here! The staff (if that's what you call it is horrible, starting foremost with the Director [name removed]). She is cold and shouldn't be in this type of business, she has no personal skills when it comes to the residents. If asked to help an aid, she will straight up deny the help saying "she is busy or where is the other aid" The night shift is short staffed, and for the overnight shift, the director does nothing about the aides that sleep at night leaving all of the work to 1 person!
I didn't like the community when I went to see it. I was not comfortable. This is not a place for my loved on to live in.
Beware. [removed] [removed] My dad was there in 2016. We did remove him for what seemed like lack of care. There definitely was not enough trained staff for the type of clients they took on. And a lot of the employees came from the VFW. So the newspaper articles fit with what I saw.
My auntie is no longer at Gracewood of Hugo. When she got here I didn't know she was not doing well. She was only in this facility an hour when they realized she needed more care than they could provide. She had to go into a nursing home. She needed 24 hour nursing care. Shelly is terrific here. She is just a gem. They have a really nice facility. I was sorry that my auntie couldn't stay here.
From my tour visit: Extremely small parking lot. Seemed dark and dated (sad). No one was available to show me around but the staff seemed friendly.
This place is really good. Staff goes out of the way to help. Place feels like home and comfortable. Staff makes everyone feel good .
So far, we have had a great experience here! The staff are all really helpful and really nice! The staff really prompt my loved one to participate in the activities! She gets up and moves around, which is good for her! Also, I think that, for what they're doing for her, the price is good as well! We're very happy so far!
Frequently Asked Questions
What room types does Encore at Hugo offer?
Encore at Hugo offers Studio. Learn more.
How do other families rate Encore at Hugo?
Encore at Hugo has received an average review rating of 3.4 based on 7 reviews. See all reviews.
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