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VERIFIED PARTNER
101 Brucewood Rd, Southern Pines, NC 28387
For pricing & availability:
5 star
33%
4 star
25%
3 star
28%
2 star
3%
1 star
11%
8.5
Review score
16386 reviews
368 facilities
3030 Photos available
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Anonymous
-
Child of resident/client
4.0
TerraBella Southern Pines review
Overall decent. Staff very caring. Often physical access for family was frustrating. Front door bell doesn't ring inside facility, so outside of weekdays 9-5 you had to wait until a staff person walked by. Also had to find a staff person to let you leave. (Another facility had exit code posted in a visually disguised way so residents didn't use it.). Wish they could have provided iPad for Facetime/virtual visits for out-of-town family and friends. Phone access in general difficult.
About the facility TerraBella Southern Pines
Perched along the shores of Pinehurst Lake, TerraBella Southern Pines is just minutes from some of the area’s best shopping, dining, and entertainment experiences. Known nationally for its equestrian activity, part of Southern Pines has earned the casual nickname of “Horse Country.” Here you’ll find the Walthour-Moss Foundation, an unspoiled preserve of thousands of acres with miles of riding trails.
Their comfortable blend of a welcoming atmosphere, engaged and friendly staff, and personalized care create a unique sense of home where residents can feel safe and cared for. United by one common mission, the community team members are dedicated to delivering the best senior living care they can. While staff work to ensure residents’ safety and comfort, residents are encouraged to join group activities and explore the many community common areas, including meandering outdoor walking paths, on-site piano, pet-friendly lounge areas, and a breezy sun-filled patio.
TerraBella Southern Pines provides assisted living and memory care services with accommodations for those who require assistance with daily living activities such as bathing and grooming. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. They also have a...
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Senior living options offered
Assisted Living
Memory Care
Pricing for TerraBella Southern Pines
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
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1 Bedroom
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at TerraBella Southern Pines
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Compare
TerraBella Southern Pines
101 Brucewood Rd, Southern Pines, NC 28387
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8.0
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38%
4 star
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3 star
0%
2 star
0%
1 star
25%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at TerraBella Southern Pines
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Guest Meals
- No Sugar
- Special Dining Programs
- Low / No Sodium
- Meals Provided
- Restaurant Style Dining
- Room Service
Room Amenities
- Kitchenette
- Handicap Accessible
- Air Conditioned
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
Community Amenities
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Transportation at Cost
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- TV Lounge
- Outdoor Common Areas
- Computer or Media Center
- Indoor Common Areas
- Beauty Salon
- Barber Shop
- Private Bath
- Library
- Meeting Room
- Central Fireplace
- Outside Patio
Recreational areas
- Game Room
- Raised Garden Beds
- Piano or Organ
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Live Well Programs
- Yoga / Chair Yoga
- Day Trips and Outings
- Live Dance or Theater Performances
- Educational Speakers / Life Long Learning
- Stretching Classes
- Brain fitness / Dakim
- Wine Tasting
- Gardening Club
- Birthday Parties
- Activities On-site
- Devotional Activities On-Site
- Trivia Games
- Community Service Programs
- Art Classes
- Pet-focused Programs
- Catholic Services
- Devotional Activities Offsite
- Karaoke
- Happy Hour
- Wii Bowling
- Holiday Parties
- Live Musical Performances
- BBQs or Picnics
- Visiting Chaplain or Priest
Reviews
for TerraBella Southern Pines
Write a review
A Place for Mom has scored TerraBella Southern Pines with 5.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, TerraBella Southern Pines has 36 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
3.8
Care Services
3.6
Staff
3.5
Meals & Dining
3.5
Activities
3.6
Value for Cost
3.5
A Place for Mom has scored TerraBella Southern Pines with 5.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, TerraBella Southern Pines has 36 reviews with an average "overall experience" of 3.7 out of 5.
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1-20 of 36 reviews
Molly W - Family/friend
Memory Care
May 13, 2025
Terrabella Southern Pines
Terra Bella was willing to accept our loved one even though he was not medically regulated when they accepted him-which we greatly appreciated at the time since they were the only ones willing and he had been in the ED at UNC for 15 days-and they knew he was not medically regulated-he was extremely exit seeking and on-the-go when he got there and could be aggressive when they redirected him-but it became clear that they were not willing to take care of any of their residents who had any behavioral issues at all-like they could reason with a person with dementia-they just didn’t seem to want to be bothered by anyone who was not completely compliant. And with their demographics in the Southern Pines/Pinehurst area there are plenty of people to keep them full that are completely compliant-that's all they want-didn't feel any love from this facility like we did at his second facility-Cardinal Care of Dunn-they loved him dearly and cared for him in that manner-something we never got from Terra Bella-we found the executive director to be not the type person for the job-that's the best way to say it without insulting him-but he did not fit the job-no compassion or love which are the main requirements for caregivers-hope this saves some family from the stress of having to find another facility while their loved one languishes in the hospital-another 15 day stay until we could find another facility-and when he left that last hospital stay precipitated by TerraBella-he had declined rapidly and was put on hospice care almost immediately when he arrived at his new facility-so if this helps another family from having to deal with that, then that is good.
I would hope that other families are aware of the type of resident they want-they don't mind selling a bed-and they also don't mind kicking your loved one out if they are the least bit noncompliant - which is not a good thing for the resident or their family-the family needs to know up-front what is required of their residents, so to speak
Ruby L - Family/friend
Assisted Living
March 20, 2025
Management Is untrustworthy
I would not recommend sending a loved one here. Food is disgusting and people are left in tenue rooms screaming for hours.
Unfortunately if a valid concern about the treatment of a loved one is reported, the response back from management is the resident or their family must be lying.
Retribution and threats are then issued toward the loved one’s family and retribution is taking out on the resident
Anonymous - Family/friend
Memory Care
September 27, 2024
TerraBella Southern Pines review
Overall decent. Staff very caring. Often physical access for family was frustrating. Front door bell doesn't ring inside facility, so outside of weekdays 9-5 you had to wait until a staff person walked by. Also had to find a staff person to let you leave. (Another facility had exit code posted in a visually disguised way so residents didn't use it.). Wish they could have provided iPad for Facetime/virtual visits for out-of-town family and friends. Phone access in general difficult.
ER - Family/friend
Assisted Living
July 8, 2024
Review for TerraBella Southern Pines
I would not recommend Terra Bella for anyone's loved one. My husband was there two years ago. I met with the director almost weekly, with little improvement. My husband fell & broke his arm, I had to take him for follow up appointments although it was due to their neglect. He was sent to the hospital a couple times & I had to take him back to the facility because no one would answer the phone or there wasn't arrangements to pick him up
Anonymous - Family/friend
Assisted Living
June 20, 2024
Review for TerraBella Southern Pines
I had to remove my mother, very bad care, my mother was not being cared for, terrible situation. Would not recommend.
Anonymous - Toured community
Assisted Living
June 16, 2023
Our tour
We took a tour of TerraBella Southern Pines during our search for an Assisted Living facility for our loved one. Our tour was good. The facility was okay. The cleanliness and friendliness were okay, also.
Chris F - Industry reviewer
Assisted Living
May 8, 2023
Staff
The maintenance and housekeeping staff are great. They work really hard to care for the residents. I cannot say enough about them. The building is very clean and well keep up. The best community I have toured.
Anonymous - Family/friend
Assisted Living
December 8, 2022
Friendly Staff
We picked this community because, I liked the layout of the rooms, and the interaction with the staff. They need to add more social activities for the residents.
Eleanor - Family/friend
Memory Care
November 30, 2022
Sold A Bill of Goods That Isn't There
This seems to be an average community. They seemed to be short staffed like a lot of communities in the area. I'm not sure if this is because of the time we are in, or circumstances.
The director is willing to meet with me about my concerns and questions. At first it they were not following through with requests from the family.
The plates of food look like a tv dinner and this isn't what was told to us during the tour. We were told the community had a chef who will cook balanced meals. The residents request additional food and the community is declining this for the residents. The nurse is good at making sure my loved one has coffee when they want it.
From the time I had the tour to when my loved one moved in, the community was sold to a new company, and the community didn't tell us this change during the tour, so we would be prepared. There was all new staff when we moved my loved one in.
The memory care unit has a secure entrance, and the family will have to wait for 10 minutes or more to get in or exit the memory care unit. There has been no follow through in finding a receptionist to allow the door to be open for visitors. The internal communication is off and the family member communication with staff as it is hard to get a staff member to answer the phone about our loved one.
The staff isn't following the communication care plan for our loved one. They called family prior to calling the hospice team after a fall.
JB - Family/friend
Memory Care
November 29, 2022
Excellent Care, But Not Easy Access for Visitors
They have good staff and caregivers here. The care my loved one is receiving is great! The staff truly care about my loved one and for their health and this is important to the family.
There are somethings that can be frustrating as they don't have enough staff to man the secure door to let you in to visit your loved one. The visitor is left waiting at the door, until a staff member comes to the door. There is a delay in leaving the community, as the staff must let the visitor out the front door.
There are three meals a day served to the residents here.
JS - Family/friend
Assisted Living
November 15, 2022
The Perfect Place for My Loved One
I would recommend the community to others for their loved ones. The care the staff provides and the way they treats my loved one is wonderful. The community is very active with activities and the staff make sure to assist the residents in engaging the residents with other residents for socialization.
My loved one enjoys the food. There are three meals a day served to the residents, and he residents have choices to choose from.
Anonymous - Family/friend
Assisted Living
November 10, 2022
Don't send someone you care about to TerraBella
The medical support was terrible. The regional nurse assigned to the building was at a different location, and was also terrible. When renewing my loved ones contract, the lady was yelling at me. My loved one was unable to get medication for a few days. There assessment of my loved one was not accurate. I had a really bad experience.
anonymous - Family/friend
Assisted Living
October 19, 2022
TerraBella Experience
The main thing that sticks out about TerraBella Southern Pines is the staff who work there, they are extremely caring and friendly.
Jeannie - Toured community
Assisted Living
April 15, 2022
tour review
Our family had an in person tour and it was a lovely experience, but the hallways seemed super long and we just did not want our loved one to have to walk long distances to get to and from places.
anonymous - Toured community
Memory Care
August 9, 2021
Tour of Elmcroft
We really enjoyed our tour with Elmcroft of Southern Pines. It is a very nice facility and it was our second choice.
Laura B - Family/friend
Assisted Living
July 12, 2021
Elmcroft has high standards and treats the patients very well
So far we have had an excellent experience we are very happy. When we speak to our loved one there she seems to like it very much, and she interacts with the residents and likes watching movies with them. Her weight and blood pressure is very good, and she loves the meals. The food there is very good. The cleanliness of the community is immaculate.
Anonymous - Toured community
Memory Care
April 27, 2021
A beautiful and well presented community. Not sure she would need all that assisted gives.
anonymous - Family/friend
Memory Care
March 30, 2021
Not the right place for my mom
The staff was always very friendly and helpful. I just think it wasn't the right level of care for my loved one. Elmcroft is designed for someone who can still independently care for themselves. I thought the cost was reasonable for what they were able to do there.
SS - Family/friend
Assisted Living
March 26, 2021
It's Hard to Evaluate Until the Covid Situation Changes
It's really tough to give an accurate assessment because of Covid. They only just opened up for in-person visits in the last week, and they opened dining a couple of weeks ago. Before that it was served in the rooms on a styrofoam plate. The staff have a tough job, and the added responsibilities of Covid have been hard on them Everybody there has been vaccinated. They do a good job encouraging our loved one to participate in activities. We've seen exercise, music, etc. We've had one rent increase since we've been there. Our biggest complaint is just not having access to our loved one due to Covid. Her cognitive level has declined since she's been there, it's unclear whether that's just a natural progression, or if it's due to limited interaction because of Covid. Some of the staff there go out of their way to help her and have been great at communicating with us. We definitely have our go-to people when we need to know something or get something done. Even the maintenance guy was happy to help our loved one set up a landline telephone and showed her where it was and tested it out for her. That made us feel a lot better about being able to communicate with her.
Anonymous - Toured community
Memory Care
March 12, 2021
My husband and I were very impressed with Elmcroft senior assisted and memory care living. The brightness of natural light and canned lighting, the cleanliness and decor, the courtyard spaces, the way in which the residents were groomed, the friendly staff, everything about it was what we have been looking for in care for my parents. Elmcroft is definitely on our list of places we are considering for my parents.
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Frequently Asked Questions about TerraBella Southern Pines
TerraBella Southern Pines offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored TerraBella Southern Pines 5.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (910) 692-4928 to reach a resident at TerraBella Southern Pines.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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