Elmcroft of Shelby

I liked this community, they were good to my loved one while he was there. I just had to switch areas. They had t.v. activities for my loved ones also and they were a little more open with covid restrictions at the time my loved one was there.

He was here during covid so it was hard to see, but there were repeat occurrences with him falling that I do not think they were addressing as they could have. They claimed to have doctors on staff but they were not able to give him the relief he needed with the concerns that he was having. It was not an ideal selection for us. I would tell others just to be cautious in placing loved ones in care where there is limited supervision of care.

ratings answered above.

We chose Elmcroft of Shelby because of the location it is in, it is close to family and the best in the area. If you pay a bigger price you get a bigger room, she has a 2 room suite. According to her the kitchen is closed down because they are remodeling so they are catering food in. it is being delivered and there is not a lot variety. When they opened the kitchen in the beginning, she was happy with the food. Overall, I would recommend.

Mom moved in January and she is really enjoying it. She cannot believe how nice everyone is to her. Everyone I have worked with has been very nice and concerned that she have a positive experience. They take very good care of her. Could not have found a better place!!!!

This facility is the best choice in the area. The building itself is nice and it’s always clean. However, sometimes there is an odor from all the incontinent residents. The staff members here are very caring but in the beginning, I had a few issues. Not even a week later, those issues were fixed and have not had a problem since. The people in charge are on top of things and make sure to make the families feel comfortable. They try their best to make the environment homey and warm. The food here is exceptional and they serve things like salmon, steak, pulled pork, and spaghetti. I would definitely recommend this facility to other families.

Wonderful all the way around! Just not in my price range.

My loved one lived here for a short time, and we were not impressed with it at all. They had issues with cleanliness, as well as their laundry service losing my loved ones clothes. The staff were friendly, but they just did not do a good job looking after the residents. The price was also higher than comparable places in the area. I would not recommend them.