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TerraBella Shelby

1550 Charles Rd, Shelby, NC 28152

8.4
Review score
15 reviews
Add review
8.4
Review score
15 reviews
5 star
52%
4 star
27%
3 star
7%
2 star
7%
1 star
7%
See all reviews
8.3
Review score
6631 reviews
203 facilities
For pricing & availability:
(866) 374-4058
TerraBella Shelby
TerraBella Shelby
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Anonymous
-
Family/friend
4.0
Our experience with TerraBella
My loved one is currently a resident at TerraBella Shelby and overall I would say that things are good. The move in process was pretty smooth. The staff are super nice and welcoming. Communication with the family could be better, but it is okay. The value for cost is not so great as famili

About the facility
TerraBella Shelby

Located near the western edge of the Charlotte area, TerraBella Shelby offers a unique blend of quality care and fuss-free living for seniors in Shelby, North Carolina, locally known as “the City of Pleasant Living.” Their property is situated just miles from uptown Shelby, nestled in the foothills of the Blue Ridge Mountains where residents have first-choice recreation and healthcare providers, as well as an array of modern amenities.

At Terrabella Shelby, residents are truly treated like family. Respectful and friendly staff work to ensure residents’ safety and comfort. While residents and their families are given peace of mind that they’re properly cared for, they can freely take part in group activities and explore the many community common areas, including outdoor walking paths, on-site beauty salon and barber shop, arts and crafts center, and cozy TV lounge.

TerraBella Shelby provides assisted living and memory care services with accommodations for those who require assistance with daily living activities such as bathing and grooming. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. They also have a licensed health care director on call every hour of the...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for TerraBella Shelby

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at TerraBella Shelby

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Compare

TerraBella Shelby
TerraBella Shelby

1550 Charles Rd, Shelby, NC 28152

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Century Care For Shelby
Century Care For Shelby

1101 N Morgan St, Shelby, NC 28150

8.4
Review score
15 reviews
8.4
Review score
15 reviews
5 star
52%
4 star
27%
3 star
7%
2 star
7%
1 star
7%
7.2
Review score
9 reviews
7.2
Review score
9 reviews
5 star
45%
4 star
22%
3 star
11%
2 star
11%
1 star
11%
Review score not available
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for TerraBella Shelby

8.4Review score15 reviews
8.4
Review score
15 reviews
5 star
52%
4 star
27%
3 star
7%
2 star
7%
1 star
7%
Discovery Management Group
8.3
Review score6631 reviews203 communities
Write a review
A Place for Mom has scored TerraBella Shelby with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, TerraBella Shelby has 15 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.7
Care Services
4.0
Staff
4.6
Meals & Dining
4.3
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored TerraBella Shelby with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, TerraBella Shelby has 15 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Logo for Discovery Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Anonymous - Family/friend
Memory Care
November 29, 2023
4.0
Verified Review
Our experience with TerraBella
My loved one is currently a resident at TerraBella Shelby and overall I would say that things are good. The move in process was pretty smooth. The staff are super nice and welcoming. Communication with the family could be better, but it is okay. The value for cost is not so great as families are responsible for supplying their loved one's supplies separately. Overall though, TerraBella Shelby is a nice facility.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
Anonymous - Toured community
Assisted Living
August 16, 2023
5.0
Verified Review
tour review
Our family had an in person tour with TerraBella Shelby and the tour experience was great we liked it very much! It was out 2nd choice, however the room available at the time did not have everything I thought we needed (no kitchenette).
Anonymous - Family/friend
Memory Care
January 6, 2023
3.0
Verified Review
My loved one was a resident here and our experience was not great. It wasn't terrible, but not great either. We decided to move her to a different facility.
Response from TerraBella Shelby
January 20, 2023
We appreciate your feedback, Anonymous. If you would like to discuss your experience further, don't hesitate to reach out to us at (980) 247-2731. We would love the opportunity to resolve any issues.
anonymous - Family/friend
Memory Care
November 16, 2022
5.0
Verified Review
Our families experience
All went out of their way to be helpful and patient~ focused. Not luxurious but "homey" comfortable. Price point is fair.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Value for Cost
5
MM - Family/friend
Assisted Living
September 15, 2022
5.0
Verified Review
Excellent Memory Care Place
My loved one likes the food. They offer plenty of activities. My loved one is in the memory care unit, and seems to be doing good. Overall, it's a nice place.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
May 17, 2022
4.0
Verified Review
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
F G - Family/friend
Assisted Living
March 7, 2022
5.0
Verified Review
Good Community
This is an excellent community. The staff are friendly, the food is good, and the activities are great for the residents. We were pleased with our experience. I have no complaints about my loved one's short stay here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ken M - Family/friend
Memory Care
October 6, 2021
5.0
Verified Review
My review of Elmcroft of Shelby
I liked this community, they were good to my loved one while he was there. I just had to switch areas. They had t.v. activities for my loved ones also and they were a little more open with covid restrictions at the time my loved one was there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 26, 2021
2.0
Verified Review
Our experience with Elmcroft
He was here during covid so it was hard to see, but there were repeat occurrences with him falling that I do not think they were addressing as they could have. They claimed to have doctors on staff but they were not able to give him the relief he needed with the concerns that he was having. It was not an ideal selection for us. I would tell others just to be cautious in placing loved ones in care where there is limited supervision of care.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
4
Value for Cost
3
anonymous - Family/friend
Assisted Living
February 25, 2021
5.0
Verified Review
ratings answered above.
Cleanliness
5
Friendliness
5
Care Services
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
January 22, 2021
4.0
Verified Review
My review of Elmcroft
We chose Elmcroft of Shelby because of the location it is in, it is close to family and the best in the area. If you pay a bigger price you get a bigger room, she has a 2 room suite. According to her the kitchen is closed down because they are remodeling so they are catering food in. it is being delivered and there is not a lot variety. When they opened the kitchen in the beginning, she was happy with the food. Overall, I would recommend.
Friendliness
4.5
Care Services
4
Staff
4.5
Meals & Dining
2.5
Value for Cost
3
Barbara Greene - Family/friend
Memory Care
February 29, 2020
5.0
Great Place
Mom moved in January and she is really enjoying it. She cannot believe how nice everyone is to her. Everyone I have worked with has been very nice and concerned that she have a positive experience. They take very good care of her. Could not have found a better place!!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 9, 2018
4.0
Verified Review
Food is exceptional!
This facility is the best choice in the area. The building itself is nice and it’s always clean. However, sometimes there is an odor from all the incontinent residents. The staff members here are very caring but in the beginning, I had a few issues. Not even a week later, those issues were fixed and have not had a problem since. The people in charge are on top of things and make sure to make the families feel comfortable. They try their best to make the environment homey and warm. The food here is exceptional and they serve things like salmon, steak, pulled pork, and spaghetti. I would definitely recommend this facility to other families.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 24, 2016
5.0
Wonderful all the way around! Just not in my price range.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
March 27, 2015
1.0
Verified Review
Avoid at all costs!
My loved one lived here for a short time, and we were not impressed with it at all. They had issues with cleanliness, as well as their laundry service losing my loved ones clothes. The staff were friendly, but they just did not do a good job looking after the residents. The price was also higher than comparable places in the area. I would not recommend them.
Cleanliness
1
Friendliness
4
Value for Cost
1
Care Services
1
Activities
2
Viewing 1-15 out of 15 reviews

Amenities
at TerraBella Shelby

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio

Recreational areas

  • Swimming Pool
  • Piano or Organ

Activities

  • Cooking Classes
  • Karaoke
  • Art Classes
  • Birthday Parties
  • Devotional Activities Offsite
  • Holiday Parties
  • Dances
  • Live Musical Performances
  • Activities On-site
  • Gardening Club

Neighborhoods
around TerraBella Shelby

See what the neighborhood has to offer and what’s nearby:
TerraBella Shelby in google map

Frequently Asked Questions
about TerraBella Shelby

TerraBella Shelby offers 2 Bedrooms and Studio. Learn more.

A Place for Mom has scored TerraBella Shelby 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 471-2828 to reach a resident at TerraBella Shelby.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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