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Comfort Keepers

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3620 North High Street, Columbus, OH 43214

2 reviews
For services offered:
(866) 374-4058
Comfort Keepers
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Comfort Keepers
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About the facility
Comfort Keepers

Comfort Keepers in Columbus, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Comfort Keepers
Comfort Keepers

3620 North High Street, Columbus, OH 43214

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Review score not available
8.5
Review score
17 reviews
8.5
Review score
17 reviews
5 star
58%
4 star
24%
3 star
12%
2 star
6%
1 star
0%
8.3
Review score
24 reviews
8.3
Review score
24 reviews
5 star
63%
4 star
21%
3 star
4%
2 star
4%
1 star
8%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Comfort Keepers

Overall Rating
3.0
Cleanliness
3.0
Friendliness
3.0
Care Services
3.0
Staff
Meals & Dining
Activities
3.0
Value for Cost
3.0
Parent company
Comfort Keepers
8.5
Review score194 reviews174 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-2 of 2 reviews
anonymous - Toured community
Home Care
May 3, 2018
3.0
Verified Review
Not trained for demetia care/poor communication
We hired Comfort Keepers for 24/7 care for our mother b/c we are out of town and Mom lives in her home alone. She has Alzheimers. To their credit, most of the people they hire are loving, caring and conscientious people. Unfortunately, their claim of specially trained persons for dementia is incredibly overstated. We had 2 care givers that had to go b/c inattentive. ONe couldn't walk with Mom b/c of sore knee. When Mom took off by herself, the caregiver went inside and called comfort keepers and let Mom leave her sight! She had a car! Another more reliable caregiver was called in and was able to find Mom and calm her down and bring her home with help of our separately hired care manager. We have asked for their "care plan" for Mom and they have yet to produce one. They have a problem with the caregivers texting or calling family (out of state) when there is an issue. (Comfort Keepers won't allow it) They want caregivers to call Comfort keepers, who then call us, then comfort keepers calls the caregiver back. This does not work when time is of the essence, and often the office personnel does not take the tie to flesh out the problem or listen to caregiver's report. I have heard this is the best around....uh-oh, nowhere else to go? They are not nice or responsive to their own staff and often leave them unprepared to face a particular case assigned to them. Dementia training does not really happen. If you are lucky, you will be assigned a caregiver who has personal experience from their own family (which is great!) but the company does not provide training. Communication with office staff is a big problem, it's like playing the telephone game in elementary school. By the time the information is conveyed to caregiver on sight, it is quite different than originally communicated by family.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A Place For Mom Customer - Toured community
Home Care
December 30, 2012
3.0
Verified Review
Informative, but not exactly what we ...
Informative, but not exactly what we were looking for.
Viewing 1-2 out of 2 reviews

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Frequently Asked Questions
about Comfort Keepers

Call (614) 263-1998 to reach a resident at Comfort Keepers.

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Starting at $X,XXX+ monthly
HomeLife Care is your family’s trusted companion and the leader in providing affordable personal in-home quality care and services for seniors and disabled individuals in the Columbus, Ohio area. Services are provided from one hour to 24 hours a day, 7 days a weeks; where ever home may be....

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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