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VERIFIED PARTNER

CareTen Inc. - Hackensack, NJ

1 University Plaza Drive, Suite 104, Hackensack, NJ 07601

53 reviews
For services offered:
(866) 374-4058
home-care
CareTen Inc. - Hackensack, NJ
CareTen Inc. - Hackensack, NJ
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Brenda W
-
Resident/client
5.0
Very Good
CareTen is an amazing company - helpful, responsive and helped us through a tough time with empathy and really good help for our family. I cant thank them enough for being so patient with us in our time of need.

About the facility
CareTen Inc. - Hackensack, NJ

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Home Care

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CareTen Inc. - Hackensack, NJ
CareTen Inc. - Hackensack, NJ

1 University Plaza Drive, Suite 104, Hackensack, NJ 07601

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10
Review score
53 reviews
10
Review score
53 reviews
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
9 reviews
9.0
Review score
9 reviews
5 star
89%
4 star
11%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
3 reviews
8.5
Review score
3 reviews
5 star
67%
4 star
0%
3 star
0%
2 star
33%
1 star
0%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for CareTen Inc. - Hackensack, NJ

Overall Rating
4.9
Cleanliness
4.9
Friendliness
4.9
Care Services
4.9
Staff
5.0
Meals & Dining
5.0
Activities
4.9
Value for Cost
4.9
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 53 reviews
Brenda W - Resident/client
Home Care
December 11, 2023
5.0
Very Good
CareTen is an amazing company - helpful, responsive and helped us through a tough time with empathy and really good help for our family. I cant thank them enough for being so patient with us in our time of need.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
colleen s - Resident/client
Home Care
December 11, 2023
5.0
Careten- highly recommend
The team at Careten provided us with the peace of mind to our family knowing that our loved one was in capable hands. Communication was seamless. They were always responsive to our inquiries regarding any changes to scheduling or care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
S - Resident/client
Home Care
December 8, 2023
5.0
Professional and caring
The caregivers assigned to my mom exhibited a level of professionalism that exceeded my expectations. They were caring and showed genuine concern. The costs were transparent. No hidden fee or unexpected charges- the quality of care exceeded our financial commitment.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Paul C - Resident/client
Home Care
December 5, 2023
5.0
Great Home Care Service
Highly recommend CareTen. Initially my mom was reluctant to hiring a home health aide. But when we had no choice but to find help for my mom, I spoke to a few different agencies. CareTen clearly stood out. Everyone was so professional, compassionate and polite. Now my mom looks forward to [name removed] and [name removed] (her aides) to visit her. They not only help with providing all the assistance my mom needs but great companionship. It’s been over a year since we have been working with CareTen.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Beth - Resident/client
Home Care
December 4, 2023
5.0
Care Ten was so helpful to me and my family. I was in the ER with my dad on a Saturday night and realized that we needed help as soon as possible. The social worker gave me Care Ten’s number and I was able to speak to [name removed] that evening and she told me she would do her best to get an aide for us. She was able to get someone to our home within 36 hours. We didn’t use Care Ten for long as we were transitioning my dad to Memory care but both aides were so kind and helpful. We would not have made it through the week without their help.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Liz R - Resident/client
Home Care
November 30, 2023
5.0
Very Attentive
CareTen was very attentive to my family’s needs from the start. [Name removed] and her team were always wonderful to work with. The caregivers were very sweet and caring and capable. If there was ever a problem, it was rectified quickly. I never had an issue with reaching anyone no matter the time. Caring for a loved one is so stressful and at some point you realize you can no longer do it on your own. I’d highly recommend CareTen when that time comes. My mother was lovingly cared for from the start through the end of her life, at home, and with dignity.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dina P - Resident/client
Home Care
November 28, 2023
5.0
Absolutely Amazing
They have been a God send! CareTen placed a person with my mom immediately. At the time she needed 24 hr care. Every one of the caretakers was caring and attentive to her needs. I highly recommend this service.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Digna R - Resident/client
Home Care
November 20, 2023
5.0
Absolutely Amazing
In March of 2023 I fell and broke my shoulder. My daughter was not able to give me the care that I needed. CareTen found the perfect caretakers for all my needs. They responded quickly to any request and kept us updated. All the staff that I interacted with were excellent. I highly recommend CareTen.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Patricia S - Resident/client
Home Care
November 17, 2023
5.0
Great HomeCare Company
I have been working with CareTen for last 4 years. They are still caring for my mom. The aides that have come to work for my mom are kind and very patient. The office staff is very professional and quick to respond to any changes we need for my moms care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Franklin B - Resident/client
Home Care
September 1, 2023
5.0
Flexible and considerate
I am grateful for the Compassion of Care Ten. They consistently sent reliable, kind-hearted caregivers who went above and beyond for my senior uncle. Their flexibility in meeting his needs physically and socially was remarkable. Highly recommended!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Stephanie P - Resident/client
Home Care
December 12, 2022
5.0
Careten has been a blessing for me. They have provided amazing care. I am very happy. Highly recommend to anyone. 5 stars.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Shik K - Family/friend
Home Care
December 12, 2022
5.0
We have been using them for more than 4 years, now. Extremely satisfied with the companionship and care. Very responsive and professional.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Darren W - Family/friend
Home Care
December 12, 2022
5.0
We highly recommend CareTen. The caregiver was fabulous. They were so patient and flexible to work with and took excellent care of my Mom. Highly responsive and professional.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ria G - Family/friend
Home Care
December 7, 2022
5.0
Very professional and caring at the same time. I met 3-4 aides and was very happy with all of them. They have been exceptional. Each of them went way beyond.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Elizabeth A - Family/friend
Home Care
December 7, 2022
5.0
Absolutely recommend
Care provided by CareTen to my mom has been truly exceptional. The caregiver is very professional and has a positive attitude. The office staff is also very responsive- absolutely recommend CareTen.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Monica K - Family/friend
Home Care
December 6, 2022
5.0
They are wonderful. They provided care for my loved one within a days notice. The caregiver was absolutely lovely and compassionate. She understood our loved one's issues and communicated efficiently with us, since we are overseas.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Doug B - Family/friend
Home Care
August 31, 2022
5.0
CareTen provided on-site care for my elderly mother. Their staff was always responsive to her changing needs and consistently provided high quality care.
Sabrina - Family/friend
Home Care
August 29, 2022
5.0
I thank for CareTen assistance with my mother's care. They were so efficient and delivered on aid immediately, much to the relief of my family. Their compassion and service was wonderful - both for my mother and entire family. A million thanks
Peter D - Family/friend
Home Care
August 29, 2022
5.0
CareTen Inc review
CareTen was extremely accommodating and professional during a very hard time for my family . Their staff was polite, attentive and knowledgeable about our situation and was a tremendous relief to our family. I would highly recommend them.
Kathy C - Family/friend
Home Care
May 23, 2022
5.0
After contracting several different home care agencies we found that CareTen was consistently responsive to the ever changing needs of my mother's physical care. In addition, CareTen was supportive and willing to be flexible with schedule changes in our household. CareTen's director [name removed] worked diligently to provide caregivers that were the "best fit" for both my mother and our family. We were very satisfied with the coordination of care we received.
Viewing 1-20 out of 53 reviews

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Frequently Asked Questions
about CareTen Inc. - Hackensack, NJ

A Place for Mom has scored CareTen Inc. - Hackensack, NJ 10 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (201) 735-1990 to reach a resident at CareTen Inc. - Hackensack, NJ.

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To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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