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Buckhead Flats

2848 Lenox Road, Atlanta, GA 30324
3.0
Review Score
36 reviews

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Take a virtual tour of Atria Buckhead in Atlanta, GA.
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Michael H - Family/friend
5.0
Atria Buckhead

we haven't officially moved my loved one in yet due to some delays on our end. however, everyone i've spoke with over the past several months have been extremely helpful. from the nursing director to sales and the staff at the front desk - they have all been great. when i saw this community in person, i thought it was very updated with a really nice common area and living quarters. compared to where my loved one is currently living, i do think the value for the cost will be a lot better at Atria. i look forward to moving my loved one in soon!... Read more

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About the facility Buckhead Flats

Surrounded by mature deciduous trees in the bustling Atlanta neighborhood of Pine Hills, Atria Buckhead offers independent living, assisted living, and memory care services to the local community and beyond. Their multi-story building features traditionally Southern design motifs, elegant Greek columns, and a warm neutral color scheme. On the northern edge of the metropolitan area, you’ll enjoy the tranquility of this community while being near big-city resources.

Walk to nearby restaurants and shops from the conveniently located community campus, and relax knowing that the Piedmont Atlanta Hospital provides medical resources less than 5 miles away. It is also less than 5 miles from the Atlanta Veterans Affairs Medical Center, which offers healthcare resources to eligible veterans. When it's time to explore the area, you'll find plenty to see and do! Fans of fizzy drinks will want to make a stop at The World of Coca-Cola, a museum showcasing the history of one of the nation’s most ubiquitous beverages. Connect with marine life on display in more than 11 million gallons of fresh and saltwater at the Georgia Aquarium. Visit the downtown Centennial Olympic Park for summer concerts and Independence Day fireworks. Make sure to bring your favorite furry friend with...

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Senior Living Options Offered

Senior Apartments
Senior Apartments
Senior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.
Buckhead Flats is a community within Phoenix Senior Living properties. See all Phoenix Senior Living communities.

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Amenities at Buckhead Flats

Health Care Services

Memory Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegan

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Cooking Classes

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Buckhead Flats2848 Lenox Road, Atlanta, GA 30324
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Reviews
for Buckhead Flats

Write a Review
3.0
Review Score
36 reviews

Review Score

36 reviews
3.0

Out of 10


5 star

48%

4 star

34%

3 star

12%

2 star

3%

1 star

6%

A Place for Mom has scored Buckhead Flats with 3 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Buckhead Flats has 36 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.2

Meals & Dining

3.7

Care Services

4.0

Activities

4.0

Staff

4.4

Value for Cost

4.1

Overall Experience
17
12
4
1
2
Date Submitted
0
0
2
Reviewer
1
18
16
0
Care Received
0
1-20 of 36 reviews
Sort by

4.0
Anonymous - Toured community
Independent Living
November 22, 2022
Verified Review

I toured this community. It was a more quiet atmosphere, which can be great if that's what you're looking for. We were looking for a more energetic atmosphere for our loved one. It's quite clean and the staff seemed friendly.


3.0
JY - Family/Friend
Independent Living
November 7, 2022
Verified Review
Review for Atria Buckhead

We picked this community because, of the location, care services, and we were promised activities that were not real. It's fine - constrained by resources of course. People are nice. I wouldn't warn anyone away from another Atria property. It was bought and converted to non assisted living apartments.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

1

Staff

3

Value for Cost

2


5.0
Michael H - Family/Friend
Assisted Living
February 16, 2022
Verified Review
Atria Buckhead

we haven't officially moved my loved one in yet due to some delays on our end. however, everyone i've spoke with over the past several months have been extremely helpful. from the nursing director to sales and the staff at the front desk - they have all been great. when i saw this community in person, i thought it was very updated with a really nice common area and living quarters. compared to where my loved one is currently living, i do think the value for the cost will be a lot better at Atria. i look forward to moving my loved one in soon!

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected


4.0
Martha J
Assisted Living
July 21, 2021
Great community, great value.

Great community, great value. Visited last month for my mother.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5


5.0
Lauren R - Toured community
Assisted Living
July 21, 2021
Warm and Welcoming

I toured this community looking for a place for my mom. The staff was welcoming and inviting from the moment I walked in. Every staff member we encountered along they way was friendly. Although the community is older it has a warm feeling of home that made me know my mom would be safe there.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
April 2, 2021
Verified Review
I would recommend

The staff members are very friendly and the care services are good. Our loved one is a vegetarian so the meals sometimes are not to her liking, and sometimes the portion sixes are to big. The activities they offer are so far so good and the value for cost is fine.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Gina - Family/Friend
Memory Care
October 15, 2020
Family

I am the daughter of a happy couple who moved into Atria of Buckhead in July of 2019. My parents, who have been married for 63 amazing years, felt it was time to be around people their own ages, and they realized they were in need of more services than I could offer them while they were living with me. The administration and staff helped both my parents and me make the transition to assisted living with ease. My parents connected with other residents immediately and the great activities AND excellent dining helped them to do that. We have found everyone at the facility to be loving and caring, and they operate as if we are all family. We looked at many other senior living options before closing Atria, and we are VERY happy with our choice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anita - Family/Friend
Memory Care
October 15, 2020
Positive experience all the way around

My parents have lived at Atria Buckhead since September 2019, and both they and I have been extremely happy with their transition there as well as their experience. They consistently speak very highly of their apartment, the staff, other residents, and the food. And the happy hours! Pre-COVID, the array of activities available and amount of interaction they had with others was fantastic - so much more than they were getting at home. I have been incredibly impressed as well with Atria Buckhead's response to COVID. They are putting resident and staff safety as top priority, communicating regularly and openly with families, and have figured out a number of creative ways to keep residents happy and families in touch, including holding zoom calls and terrace visits. Staff, including the director, are easy to get a hold of, and always willing to troubleshoot with me when needed. I honestly couldn't be happier, especially seeing that my parents are happy there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
July 22, 2020

Beautiful place and [names removed] extremely encouraging.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Akshay - Resident/client
Memory Care
February 10, 2020
Awesome experience

One of the best place to stayyyy

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous - Toured community
Memory Care
March 24, 2019

Beautiful building and grounds. Higher price than the other places we toured, but you certainly get what you pay for as far as the lovely facility and the attentive and caring staff.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Buckhead Flats

April 11, 2019

Thank you for touring our community at Atria Buckhead. It is our pleasure to serve our residents and their families each and every day!


1.0
Mattie - Family/Friend
Memory Care
February 13, 2019
Traumatic experience

Attia Buckhead is licensed as personal care facility and staffed barebones for that licensure. This is, however, contrary to their marketing. I asked about their licensure upfront, but the salesperson and staff were not forthcoming until my mother moved in. Then the resident service director told me that I would need to hire private duty caregivers from 8:30am to 10pm. The second month mom was there, the med tech who doubles as the resident assistant for the 2nd floor told mama that she had to go to the bathroom too often at night and took her glass of water from her bedside. Mother was intimidated by the staff and became reluctant to ask for assistance. When I asked the medication tech/resident assistant about taking mama’s water glass from her bedside, she stormed out of thr room dismissing my concern. I later received a phone call from the executive director demanding that I leave the facility. Mom was concerned about retaliation. The med tech told me to “Take her too!” I moved mother out at 10pm to days before Thanksgiving. Atria Buckhead misrepresents itself and it’s services; allows their staff to work multiple back to back double shifts, cultivates a gossiping environment and they mistreat residents. This was an unfortunate experience for my 87 year old mother. I reached out to the corporate office but never received a follow up call. They are still sending me a monthly bill.

Cleanliness

4

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Buckhead Flats

March 11, 2019

Mattie, Thank you for bringing your experience to our attention. We take your feedback seriously at Atria Buckhead. I understand that you have been in communication with our team. If you'd like to personally speak further, please don't hesitate to contact us at [removed].


3.0
MAE - Family/Friend
Memory Care
November 10, 2018
More Independent than Assisted living

This is a lovely facility. The residential services director and the sales director are knowledgeable and passionate. It is more independent living than assisted; consequently, I had to hire private caregivers for 8.5 hours 7 days a week (additional $900 per week) to help my 87 year old mother with personal hygiene and daily living activities. The facility seems to have 1 aid per floor to help residents, and they seem to work double shifts too often. Overworked assistants are not always nice nor provide the best care. Presently, Atria staff is supposed to check and assist mother overnight and deliver her breakfast tray in the morning since the private sitter arrives at 10. We have experienced constant miscommunications with management and Atria staff, activities are often cancelled, don’t know who or when trash pick-up is and the AC hasn’t worked and has been “being repaired” since move-in. I just got a mailbox key, Nov. 9 although we moved in September 8. I’m still unclear on mother’s medication management. Atria Buckhead is very close to where I live which is good since I have to go over so often. Overall, my mother needs more assistance than Atria can provide. If your loved one is more independent, this is a nice 1st step from their home.

Cleanliness

4.5

Friendliness

3.5

Care Services

2

Activities

3

Value for Cost

2

Response from Buckhead Flats

January 15, 2019

Mae, Thank you for taking the time to share your family's experience, and please know that we value your feedback. We'd like to personally address your concerns. Would you mind sending us some additional information at [removed]? We'd be happy to put you in touch with someone to talk more.


5.0
anonymous - Toured community
Memory Care
August 22, 2018

The community is within walking distance from where I live. It is very well maintained and residents appeared happy. The sales director and nursing director were extremely hospitable. personable. Rooms were nicely decorated and it has a lovely garden. I especially appreciated sales director, [name removed]'s phone call to my Mother.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
September 2, 2017

Really great visit. Loved [Removed]. Could brighten up the common areas with different lighting. A little dark inside. Otherwise, a great place!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
April 11, 2017
Verified Review
Friendly Director!!

I really was impressed on how friendly the director was at this community, she was very knowledgeable and provided my mother and I with lots of great information during our tour. They had a great activity program as well as a restaurant style menu available at meal times for all of the residents. The overall facility had a really great feeling to and I felt right at home.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
February 18, 2017
Verified Review
When I Viewed The Community

They staff was ready for our appointed tour. I was getting useful information that I needed. When I saw the apartment available we thought it was not a good size and needed something larger. This was the reason for not choosing.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
August 20, 2016

Atria Buckhead is just a delight. A small family feel and welcoming atmosphere. The food is wonderful, and the building is lovely. Very friendly staff. We were very impressed with the quality of what is being offered. It's just a little far from family and our usual familiar community. Darby is fantastic and obviously loves her job. Her enthusiasm is contagious!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
May 6, 2016
Verified Review
They Have Been Really Great

Our experiences have been good and bad. My mother started out in the AL side of the community, but after leaving the building a couple of times, she has now been moved to the memory care side of the facility. We are trying to work through all of this and help her adjust to everything. This is really a great community and they are doing their best to care for her. There are nice activities for her when she is ready to participate. The food is decent, but I think the food down stairs is better. I wish they would had done a better assessment of her, so we didn't have to move her.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Memory Care
February 23, 2016
Review of Atria Buckhead - Atlanta, GA

I met with Darby and she exceeded my expectations as well. Both Atria facilities were top notch.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Buckhead Flats

A Place for Mom has scored Buckhead Flats 3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (404) 240-2848 to reach a resident at Buckhead Flats.

To reach a resident at Buckhead Flats call: (404) 240-2848



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.