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Brookdale Wooster

1615 Cleveland Road, Wooster, OH 44691

6.6
Review score
21 reviews
Add review
6.6
Review score
21 reviews
5 star
42%
4 star
24%
3 star
10%
2 star
10%
1 star
14%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Wooster
Brookdale Wooster
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Jami
-
Family/friend
5.0
Took great care of Grandpa
My grandpa lived at 2 different Brookdales. His last stay was memory care in Wooster. The staff and community are great. They took the extra time everyday to make him comfortable, Thank you for giving my grandpa his best days!

About the facility
Brookdale Wooster

Located in a welcoming neighborhood just 50 miles from Cleveland, Ohio, you will find the sweet comforts of home at Brookdale Wooster. Here, residents receive personalized care plans and supportive services in a homelike atmosphere. Whether you are looking for assisted living or memory care, you have access here to a wide selection of services.

Brookdale’s compassionate team provides assistance with bathing, dressing, medication management, and other activities of daily living. Transportation assistance is also available, and your meals, home maintenance, and daily housekeeping are managed for you. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system is in place to provide additional protection. With less chores and more peace of mind, you can spend your time relaxing by enjoying a dessert in the on-site ice cream parlor or reading in the cozy fireside living room. Additional on-site conveniences include postal and concierge services, a beauty and barber shop, and a therapy room. Your days can feel simple and fulfilling at the same time, at Brookdale Wooster.

Community Services and Amenities

Do you enjoy comedy nights, happy hours, storytelling, or playing games? Here, you have plenty of choices when...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Wooster

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Wooster

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Brookdale Wooster
Brookdale Wooster

1615 Cleveland Road, Wooster, OH 44691

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939 Portage Road, Wooster, OH 44691

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4110 E Smithville Western Rd, Wooster, OH 44691

Townview Terrace
Townview Terrace

200 S. Market Street, Wooster, OH 44691

6.6
Review score
21 reviews
6.6
Review score
21 reviews
5 star
42%
4 star
24%
3 star
10%
2 star
10%
1 star
14%
9.7
Review score
13 reviews
9.7
Review score
13 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
2 reviews
8.5
Review score
2 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Senior Apartments

Care types offered

1

Assisted Living

Reviews

for Brookdale Wooster

6.6Review score21 reviews
6.6
Review score
21 reviews
5 star
42%
4 star
24%
3 star
10%
2 star
10%
1 star
14%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Wooster with 6.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Wooster has 21 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
4.1
Care Services
3.6
Staff
3.7
Meals & Dining
3.9
Activities
3.8
Value for Cost
3.4
A Place for Mom has scored Brookdale Wooster with 6.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Wooster has 21 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Anonymous - Family/friend
Memory Care
February 23, 2024
1.0
Verified Review
All about profit
We did not like Brookdale. Not a very caring home. They were all about profit and just don't care. They left her in a cold corner room. No heat, not much contact with other residents. She needed something for a stomach ache. We (I was with her) waited over two hours and no one ever came by. Not even with ginger ale she'd had before.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Wooster
February 26, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Assisted Living
October 18, 2023
5.0
Verified Review
Review for Brookdale Wooster
The staff is very kind, friendly and helpful. It was recommended. They need more staff, especially at night.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 14, 2023
1.0
Verified Review
From our families experience, would not recommend.
They were way over priced for the quality of care they could provide. Brookdale Wooster community shouldn't take on more clients then they have staff for. And they should treat their employees with more respect and have better overall communication.
Cleanliness
1
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
1
Response from Brookdale Wooster
September 19, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
JH - Toured community
Assisted Living
June 15, 2023
5.0
Verified Review
My Tour Experience at Brookdale Wooster
The community would have been a good choice. The final decision hinged on the fact of my loved one had lived their whole life in the Millersburg area and they wanted to be closer to that area.
Anonymous - Family/friend
Memory Care
April 27, 2023
2.0
Verified Review
Not doing enough for Mom but charge for everything little thing. Would not recommend.
Don't go there. It's pretty, and they give a good speech but are not doing what they should to help Mom and they over charge. Charges for every little thing. It's your job; just do it.
Cleanliness
5
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
4
Activities
4
Value for Cost
1
Response from Brookdale Wooster
April 28, 2023
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
anonymous - Family/friend
Memory Care
November 1, 2022
1.0
Verified Review
Keep on looking
I would tell others to keep looking. He was in memory care and they have people wandering around, one guy was violent and he was pestering everyone and everyone was complaining they just let him go. There were not enough staff to handle the residents and they had to end up hiring agency staff. When my loved one cleared up I asked if we could move him over to assisted living and they would not let him move over. Visitors are not allowed in the dining room and he stopped eating because he said meal times were chaos. I told them from day 1 I was getting the medications and they kept sending me bills for his medications. I never was able to get that money back. If there were any complains, no one ever listened. Overall it was not a good experience at all. I think they need a 3rd stage building, one for those who are in the beginning stages and one for those who are far gone. Residents care is not being scored correctly.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
1
Meals & Dining
4
Activities
2
Value for Cost
1
Response from Brookdale Wooster
November 7, 2022
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Jami - Family/friend
Memory Care
October 20, 2022
5.0
Took great care of Grandpa
My grandpa lived at 2 different Brookdales. His last stay was memory care in Wooster. The staff and community are great. They took the extra time everyday to make him comfortable, Thank you for giving my grandpa his best days!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 4, 2022
4.0
Verified Review
So far so good
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
February 23, 2022
4.0
Verified Review
Would Recommend
The staff is really good about working with people. They are very client oriented. The cost is expensive. The dining area is really nice. I think that the care services could be improved, but they are short handed. It makes things more difficult. I think they are doing the best that they can. The place is very clean.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
3
Rachel - Family/friend
Assisted Living
June 4, 2021
5.0
Verified Review
Overall a Great Experience - The Best Decision for Our Loved One
The staff really care about the residents. They take extra time to get to know them and make them feel comfortable. They go out of of their way to make sure people feel like they're part of a community rather than just an assisted living facility. Overall the staff has been great. There were a couple of instances where the staff was short with a family member, but I think that had more to do with Covid and making sure everybody is following all the rules. I don't know if this is related to Covid, but they were so helpful getting everything moved in. They had it already set up like it was her apartment, with the furniture already arranged and her clothes put away. This was a tough transition for my loved one and she was on the fence about her decision, but she came in and saw all of her things already unpacked and set up and felt so much better. That was huge for us, and we were so grateful for that service. It's very home-like. They take care of the place like it's their home. They come in and do housekeeping for my loved one, and it's always been great every time I've visited. Coming in and walking through the entryways and the hallways, everything is very homelike and clean. My loved one says the food is very good. It tastes good, and they're willing to work with whatever her interests and likes are. They also offer a good variety.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Value for Cost
4
LR - Family/friend
Memory Care
March 5, 2021
5.0
Verified Review
You can feel confident that your loved one will be well looked after
It's tough to give feedback during this time, but it seems like a good place. We feel comfortable having her there, and she seems safe there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Catherine - Family/friend
Memory Care
August 24, 2020
5.0
Verified Review
Highly Recommend
The attention of the staff, the cleanliness, and the family-like atmosphere made it much easier for my father to adjust. The layout was great and the room sizes were good. My dad really liked the food and he is picky. They had outdoor space for the residents to use. They offered to let my dad put up a bird feeder and they would fill it, which is thought was very kind.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 26, 2020
4.0
Verified Review
Caring staff
The staff is very caring. They are understaffed. My parents did not care for the food. The room sizes were nice. They have and secured outdoor area where they did activities. We used Brookdale hospice at the end and we were pleased with them.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
anonymous - Toured community
Memory Care
September 21, 2019
4.0
For the price I might as well put her in Apostolic Home and donate her money to them since she is an Apostolic. But [name removed] never called me back.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
April 17, 2019
3.0
Dissatisfied with Corporate Brookdale
Very dissatisfied with the way certain things are being handled by Corporate Brookdale. Firstly, my dad resided at Brookdale Wooster. Brookdale was being paid monthly to provide room and board, and nursing care. Corporate Brookdale called me one Sunday afternoon to notify me that my dad needed to receive home health care. "Why," I asked. The nurse replied, "staff and my dad would receive additional education on his medical issues and other personal care." They also felt he needed Brookdale home health physical therapy services. "Why," I asked again. The nurse stated, "he uses a walker, and it would improve his safety." My son is a physical therapist, so I asked him to assess my dad. My son felt that my dad would not benefit from any additional physical therapy services. I felt ( I am an RN) that the home health nursing services would not benefit my dad either. The Corporate Brookdale kept reassuring me that it would not cost my dad a dime to receive these services because the home health charges would have been filed towards his health insurance. Filing unecessary medical charges is considered INSURANCE FRAUD. Corporate Brookdale kept calling me and mailing me forms to initiate these home health services, even though I told them we did not want them. Secondly, I gave 30-day notice to move my dad from Brookdale. His monthly charges is paid via autopay. I gave plenty of notice to cancel the autopay, as dad was moving out the 7th of the month. The administrator said she would cancel the autopay, so I would pay the amount owed by check. Guess what, Brookdale went ahead and withdrew the total monthly amount. I notified the administrator a week ago. We have received this month's bill showing a credit balance, but my dad still has not receive the money back. This is unacceptable. We liked the staff at Wooster Brookdale, but Corporate Brookdale has questionable actions.
Cleanliness
3.5
Friendliness
5
Value for Cost
3.5
Care Services
4
Activities
4
anonymous
Memory Care
September 8, 2017
3.0
Does not seem to have enough staff to meet needs of residents. Sometimes difficult to find someone. Staff does seem to care about residents.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
April 5, 2017
1.5
The facility is dirty. The senior cries all the time and expresses her dislike of the facility. They do not engage with the senior. The caregivers are nice but do not respond timely. The executive is rude and judgmental.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Family/friend
Memory Care
February 23, 2017
4.0
Verified Review
He Related To The Farming Residents
My dad was here for a 3 week respite until an availability was open for a different community. From my RN perspective, i liked this community. The staff were attentive and the facility is very nice and almost new. It felt like a good fit for him because it was a farmer community and he had people he could relate to and he made some friends while there. I was satisfied with his care for his respite.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 4, 2016
5.0
Verified Review
The cleanest we have seen!
My mother had a pleasant experience while at Brookdale Wooster. The staff was very kind and took really good care of my mother. They were very accommodating and communicated very well with my family. The community was extremely clean and updated.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 3, 2015
5.0
Verified Review
They are doing a good job.
They are doing a good job. We have no complaints so far, at all. It's adorable, and you can take your own furniture, so it feels more like home. Everyone is really friendly, and we are just thrilled. She is very happy so far as well, and that is what is important.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 21 reviews

Amenities
at Brookdale Wooster

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • Vegan
  • Special Dining Programs
  • Anytime Dining
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • Pureed Meals
  • Restaurant Style Dining
  • Gluten-free
  • International Cuisine
  • Guest Meals
  • Meals Provided
  • Vegetarian

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Computer or Media Center
  • Central Fireplace
  • Private Bath
  • Main Street Shops
  • Library
  • Indoor Atrium
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Current Events Club
  • Catholic Services
  • Devotional Activities Offsite
  • Bible Study Group
  • Karaoke
  • Cooking Club
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Gardening Club
  • Intergenerational Programs
  • Walking Club
  • Resident Band or Musicians
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Dances
  • Wii Bowling
  • Holiday Parties
  • Choir / Singing Club
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Bridge Club
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Community Service Programs
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Men's Club
  • Brain fitness / Dakim
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Christian Services

Neighborhoods
around Brookdale Wooster

See what the neighborhood has to offer and what’s nearby:
Brookdale Wooster in google map

Frequently Asked Questions
about Brookdale Wooster

Brookdale Wooster offers Studio and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Wooster 6.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (330) 262-1615 to reach a resident at Brookdale Wooster.

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Wooster Danbury

939 Portage Road, Wooster, OH 44691
Starting at $X,XXX+ monthly
9.7
Review score
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9.7
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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