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VERIFIED PARTNER

Brookdale Staunton

1900 Hillsmere Lane, Staunton, VA 24401

8.8
Review score
37 reviews
Add review
8.8
Review score
37 reviews
5 star
43%
4 star
41%
3 star
16%
2 star
0%
1 star
0%
See all reviews
8.7
Review score
26480 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Staunton
Brookdale Staunton
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22 Floor plans available
Brookdale Staunton in google map

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Anonymous
-
Family/friend
4.0
Review for Brookdale Staunton
I still think it is a good choice. Always places to improve. Lack of help has created some of the issues.The layout of their room and the feeling when shown around made the difference.

About the facility
Brookdale Staunton

If you're seeking a peaceful country home with easy access to major shopping areas, dining, and medical services, you can experience your ideal lifestyle at Brookdale Staunton. Located on 22 acres of beautifully landscaped ground, Brookdale Staunton has trusted team members who are prepared to assist with a variety of evolving personal care needs.

Would you like help managing your medications before bed, or assistance with bathing and dressing? Here, the team strives to provide a helping hand while preserving residents’ independence and privacy. Thanks to gentle guidance and visual reminders, Brookdale has created an environment that allows residents to flourish and grow. Here, the memory care program encompasses a person-centered approach to care that preserves seniors' identities and sense of self. Residents can also participate in the daily path of engagement, which encourages their current skills through research-based activities. At Brookdale Staunton, residents' sense of security is a top priority. You never have to worry about feeling alone, as the environment is designed to function like a private, well-monitored home. Additionally, the staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system is also in use to protect....

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Staunton

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

Brookdale Staunton
Brookdale Staunton

1900 Hillsmere Lane, Staunton, VA 24401

Regency at Augusta dining room
Regency at Augusta

43 Pinnacle Drive, Fishersville, VA 22939

Royal Care at Birch Ridge
Royal Care at Birch Ridge

54 Imperial Dr, Staunton, VA 24401

The Retreat at Fishersville aerial view of community
The Retreat at Fishersville

25 Old Oaks Dr, Fishersville, VA 22939

8.8
Review score
37 reviews
8.8
Review score
37 reviews
5 star
43%
4 star
41%
3 star
16%
2 star
0%
1 star
0%
8.9
Review score
12 reviews
8.9
Review score
12 reviews
5 star
75%
4 star
17%
3 star
8%
2 star
0%
1 star
0%
8.6
Review score
6 reviews
8.6
Review score
6 reviews
5 star
50%
4 star
33%
3 star
0%
2 star
0%
1 star
17%
7.8
Review score
12 reviews
7.8
Review score
12 reviews
5 star
33%
4 star
43%
3 star
8%
2 star
8%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Staunton

8.8Review score37 reviews
8.8
Review score
37 reviews
5 star
43%
4 star
41%
3 star
16%
2 star
0%
1 star
0%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Staunton with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Staunton has 37 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.5
Care Services
4.1
Staff
4.7
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Brookdale Staunton with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Staunton has 37 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Anonymous - Family/friend
Assisted Living
March 5, 2024
4.0
Verified Review
Review for Brookdale Staunton
I still think it is a good choice. Always places to improve. Lack of help has created some of the issues.The layout of their room and the feeling when shown around made the difference.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
MEC - Family/friend
Assisted Living
April 5, 2023
5.0
Verified Review
Review for Brookdale Staunton
I have been in the facility every day since we moved in. They have taken care of them well, and they have developed a relationship with my parents in a very positive manner. The whole process of including the family in the transition has been amazing. They've been open and honest and caring, and all steps of our family transition.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
March 16, 2023
3.0
Verified Review
Brookdale Staunton review
Mostly clean some days the bathroom looks like a truck stop bathroom. The staff members do have lots of smiles. When it comes to care services, they are suppose to check on her every two hours. Sometimes she will fall and it will be 4 hours before found. Items are broken or lost or stolen such as her silverware, lamps. Staff vaporizer e-cig found left in room. When we scouted Brookdale we were shown a great menu. As soon as we move her in the kitchen closed due to water damage, so that big menu is now a sandwich or usually a marinara style dish. We know the circumstances, but we are still paying the premium price for a lot less then we were shown. My grandmother reads and watches TV. She does not take part in the activities, however once again we pay thousands of dollars for something we don't use. Overpriced, well presented but in practice kind of scammy in my grandmother's words. Our experience hasn't been great. A lot of great talk, but once you pay you get whatever you get.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookdale Staunton
March 21, 2023
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Joey - Family/friend
Assisted Living
January 9, 2023
5.0
Verified Review
Very Positive Experience
I recommend doing your research so you know what to expect. We've had a very positive experience at Brookdale Staunton so far. I feel very comfortable with the staff. All of them are friendly, from the head nurse, to the lady who runs it, to the care staff. Not only are they friendly, but they're also very consistent, which I appreciate. Recently a bunch of pipes broke with the deep freeze that occurred in the area, but they accommodated food and other needs well, as best they could. And my loved one feels comfortable there, which is the main thing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Teresa - Family/friend
Assisted Living
September 29, 2022
4.0
Verified Review
a great community
Just like every other place right now they are short staffed which we do not blame them for, we do like and appreciate just how much try to encourage our loved one to get involved with things.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Jeanne - Family/friend
Assisted Living
September 26, 2022
5.0
Verified Review
Highly recommend
What sticks out most to us about Brookdale Staunton is the friendliness of the staff, you can tell that they truly care about the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Don - Family/friend
Assisted Living
September 14, 2022
4.0
Verified Review
A Nice Place
I think it's a nice place overall. The staff are engaging and appear to care about the people who live there. I think there's a lot of info they could be a little more forthcoming with that would help navigate certain areas of the experience. We kind of had to figure out some things as we went along that would have been smoother from the beginning had we known right away. Of all the places we looked at in northern Virginia, it was the number one place we saw - in terms of the facility physically and the people. We definitely felt comfortable moving our mom in.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
anonymous - Family/friend
Assisted Living
September 8, 2022
5.0
Verified Review
Very pleased
I do not have anything bad to say about Brookdale Staunton, they were great! My aunt got in touch with them and the staff was very responsive to her needs. They scheduled an interview right away and did not drag their feet. My loved one had a single room and it fit his needs perfectly. He loved all of the activities that they had provided here. Our family would definitely recommend Brookdale to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
T D - Family/friend
Assisted Living
August 22, 2022
3.0
Verified Review
Community Not As Expected
I would tell others that once Brookdale tells you what you will get, is not what you will receive. The community did allow us to speak to them with our concerns. There were some wonderful aides; however, there were some other aides who didn't give the attention to my loved one or other residents that I observed. Also, there was no internal communication with the different shifts. The family ended up having to put signs up in our loved one's room to let the staff know what not to do with our loved one. The staff wasn't cleaning our loved one's room at all. There was some times that the call button would take 7 minutes, and other times it would take 80 minutes to respond to. The administrative staff were very open to all of our concerns. This would be a good community for a loved one who is more active, than a loved one that needs more care.
Cleanliness
3
Friendliness
4
Care Services
3.5
Staff
3.5
Meals & Dining
2
Activities
4
Value for Cost
2
Response from Brookdale Staunton
August 24, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Petra - Toured community
Assisted Living
May 3, 2022
5.0
Verified Review
Great staff at Brookdale that listened to my concerns.
Brookdale Staunton is a smaller facility. The staff really listened to my situation and everything that was going on with my mother at the time.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
anonymous - Family/friend
Memory Care
January 13, 2022
4.0
Verified Review
Brookdale Staunton review
They have great activities there and our loved one is really enjoying playing bingo. The value for cost right now is efficient. Our only issues is that we wish they had more of a consistent sign in and sign out sheet. Sometimes people and come and go during the entire day and the staff will have no idea where they went or what time they left.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3.5
Activities
5
Value for Cost
4
Anonymous - Resident/client
Assisted Living
September 28, 2021
3.0
Verified Review
Very Helpful and Friendly at Brookdale
The staff is very friendly. There are lots of activities for the residents to enjoy. They have food that is like home cooked. They work with the residents and the doctors to get the medication correct for the residents when needed. It would be nice to have a suggestion box for the residents to use. [name removed] is amazing to work with, and goes above and beyond for the residents.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Brookdale Staunton
October 1, 2021
We appreciate you taking the time to share your feedback and will share with our management team for review.
anonymous - Family/friend
Memory Care
August 17, 2021
5.0
Verified Review
A good find
WE chose Brookdale because of the location, it is outside the city but in a rural area. It is a nice, quiet safe place. The value for the money is great as well. We also liked the ability to move her into memory care when the time comes and not have to move facilities. My mom has a studio and it is quite large, we were very happy with it. My uncle mentioned security is not really tight so that could be improved. They are very good about covid guidelines. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Tee Miller - Family/friend
Memory Care
October 16, 2020
5.0
Verified Review
The best place in Staunton VA
We chose Brookdale Staunton after looking into several places because it had that homey feeling that my mother has always had. I also liked the personnel and how they handle everything. I felt she would be the happiest here and she is. She absolutely loves it. They have been able to get her out of her room and participate in some of the activities they provide which is amazing for me because she can be a loner. The best part about the community is the individual care of the residents that the staff members provide. They have had no cases of COVID here. I would most definitively recommend the facility. I wish they provided medicaid because my mother does not want to leave, but we are going to have to move her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Dawn - Family/friend
Memory Care
October 6, 2020
5.0
Verified Review
Brookdale Is Wonderful
I would tell my friends that it is very clean place. I haven't meet staff that isn't friendly, caring. The staff are very attentive to my loved one. I feel comfortable with my loved one there. They have bingo, auctions, banana splits, shopping trips, and more as far as activities go. The activities calendar is pretty full as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 26, 2020
2.5
Verified Review
We would not recommend this community.
We weren't very happy with this community, at first they did not inform us at all of what to expect. They put my husband in as assisted living, then they had to put him into memory care due to his Alzheimer's. The place is pretty dirty, we would have to clean it ourselves. We had to visit him everyday to make sure he was doing okay. There was mold growing in the shower and bathtub, where it wasn't getting cleaned. You never knew what time the food was going to be served, or what they were serving. The food was terrible. Most of the time the staff was okay, they did the bare minimum. The care services were not good, we had to bring several things to the staffs attention. The communication could of been better. It was to expensive, they would charge me extra things. He was always missing things, like his personal items. We moved him to a new community as soon as possible.
Cleanliness
2
Friendliness
3.5
Value for Cost
3.5
Care Services
3
Activities
4
anonymous - Toured community
Memory Care
January 14, 2020
4.0
The facility was inviting, the director knew all the residents we passed in the hallways. There is an onsite Activities Director. Place feels home. Studio available was sterile. One bedroom available was nicer.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
June 22, 2018
5.0
Nice rural setting but close to Staunton/Verona, very clean and updated furnishings, friendly staff, I was pleasantly surprised at how well I liked this place..
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 25, 2017
4.0
Quality facility. Well located near major roadways. Professionally staffed. Beautiful dining room and outdoor areas. Noticed slight odor of urine in memory care unit, but otherwise very clean and comfortable. Very impressed with the schedule of activities and entertainment for the residents.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
May 31, 2017
4.0
Verified Review
Very Helpful Staff at this Community
So far everything is working out pretty well for my wife since her move to this community. I do feel she is safe, and in good hands. They have a very helpful staff. They do a good job with the cleanliness. Everything is well-kept when I come to visit. There are activities offered for her when she is ready to participate. She is pleased with the meals, and the dining experience. I would recommend this community, it is working out well for us.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 37 reviews

Amenities
at Brookdale Staunton

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Professional Chef
  • Gluten-free
  • Restaurant Style Dining
  • Special Dining Programs
  • Vegan
  • Room Service

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Library
  • Meeting Room
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Live Well Programs
  • BBQs or Picnics
  • Tai Chi
  • Day Trips and Outings
  • Stretching Classes
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Cooking Classes
  • Karaoke
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling

Neighborhoods
around Brookdale Staunton

See what the neighborhood has to offer and what’s nearby:
Brookdale Staunton in google map

Frequently Asked Questions
about Brookdale Staunton

Brookdale Staunton offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Staunton 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 885-9500 to reach a resident at Brookdale Staunton.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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