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Brookdale Murrieta

24350 Jackson Avenue, Murrieta, CA 92562
8.5
Review Score
37 reviews

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Anonymous - Loved one of resident/client
4.0
Brookdale Murrieta review

All of the staff members are friendly except for the current director. When it comes to the value they just had a 13% increase in all fees as of Jan 2023. That is too larger of an increase and several residents left as a result. There are some areas of improvement but the current director and the money is our current issues.... Read more

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About the facility Brookdale Murrieta

At Brookdale Murrieta, we invite you to redefine your retirement with endless possibilities. Here, you can experience the comfort, luxury, and support you deserve. Receive the personalized care services you need, whenever you need them most.

Compassionate caregivers are on site 24 hours a day, seven days a week to be alerted to any emergencies. Our assisted living community offers residents assistance with medication management and activities of daily living, and also provides life-enriching activities. If needed, we can even coordinate with outside healthcare providers.

With bright, swaying palm trees, a majestic fountain, and an abundance of shaded patio areas, you can enjoy your own personal oasis. For an afternoon stroll, be sure to visit the colorful garden and greenhouse or our scenic outdoor walking paths, then soak in the community whirlpool. While our team assists with home maintenance and housekeeping, you’ll be free to enjoy our homemade meals, crafted daily with fresh ingredients. With less chores on your plate, you’ll have even more time to create your own schedule and embrace our many resort-style amenities.

Community Services and Amenities

From cardio classes to musical performances and social happy hours, there are plenty of ways for you to stay active or have fun with...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Murrieta is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Murrieta

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Murrieta

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Amenities at Brookdale Murrieta

Community Details at Brookdale Murrieta

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews
for Brookdale Murrieta

Write a Review
8.5
Review Score
37 reviews

Review Score

37 reviews
8.5

Out of 10


5 star

55%

4 star

36%

3 star

9%

2 star

3%

1 star

0%

A Place for Mom has scored Brookdale Murrieta with 8.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Murrieta has 37 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.5

Meals & Dining

4.5

Care Services

4.3

Activities

4.3

Staff

4.9

Value for Cost

4.2

Overall Experience
20
13
3
1
0
Date Submitted
3
6
11
Reviewer
1
19
15
1
Care Received
37
1-20 of 37 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Assisted Living
July 12, 2023
Brookdale Murrieta review

All of the staff members are friendly except for the current director. When it comes to the value they just had a 13% increase in all fees as of Jan 2023. That is too larger of an increase and several residents left as a result. There are some areas of improvement but the current director and the money is our current issues.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

3


5.0
Joann - Loved one of resident/client
Assisted Living
May 8, 2023
Verified Review
Our families experience

I was looking for the family feel. So it was perfect for us! The big places weren't for us. I describe it like a hotel/cruise ship experience! We would recommend this community to other families!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Billie B - Industry reviewer
Assisted Living
April 7, 2023
I’m a Hospice Professional

We have a long-term patient here at Brookdale Murrieta. I have been very impressed with the level of attention she has been receiving as her daily assistance has increased drastically. She has been receiving a very personal touch.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Rochelle - Toured community
Assisted Living
March 2, 2023
Verified Review
tour review

Our family had an in person tour with Brookdale Murrieta, and it looks like a really nice and beautiful place. We liked what we were able to see on the tour as well as the staff members we met with.


4.0
Stephanie B - Loved one of resident/client
Assisted Living
January 19, 2023
Verified Review
Professional and compassionate staff

The staff members here are very good, professional, compassionate and treat everyone with dignity. The medication management is on time and they have a great system that documents everything. They are lacking in staff just like everybody else - however even with them being short staffed if someone is not up to their standards they do not stay. They want to make sure they are hiring the right type of staff to care for the residents

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Melissa - Toured community
Assisted Living
November 23, 2022
Verified Review

I toured this facility and it was great!


5.0
anonymous - Loved one of resident/client
Assisted Living
September 12, 2022
Verified Review
Highly recommend

Caring staff and available to communicate with the family... if family is unable to be with parents at their whim. Able to handle changing conditions as elders decline and encourage socializing and participation. The only negative was the ability to schedule transportation for necessary appointments. This proved difficult so outside transport had to be arranged. Overall they were very easy to work with.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Patricia - Loved one of resident/client
Assisted Living
June 8, 2022
Verified Review
Would not recommend if your loved one needs more care

I think that they needed more staff for the level of care that my husband needed. It was not the right fit because he needed that more individualized care that I thought was given to him during his stay here. They told us he would get that when we signed up, but he did not. He did not get any showers while he was here which was very disappointing. There were certain staff that were nice and attentive, but some you could tell did not care about the residents at all. If your loved one has a lot of needs, I would not recommend the facility.

Cleanliness

3

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

4

Staff

4

Value for Cost

3

Response from Brookdale Murrieta

June 8, 2022

Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.


3.0
Dave - Loved one of resident/client
Assisted Living
May 24, 2022
Verified Review
Nice place, too expensive

Brookdale Murietta is a nice friendly community, but the price is just ridiculous. My loved one is not able to use any of the amenities and I am still being charged for them. For visitor parking, there are only 6 spots. They park the shuttle van in one spot and the executive director takes the other, so virtually there is no other parking close by at all. We have to park far away and that makes it very hard especially for those in wheelchairs.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

2

Response from Brookdale Murrieta

May 24, 2022

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.


4.0
anonymous - Toured community
Assisted Living
February 2, 2022
Verified Review
Tour of Brookdale

The staff were all extremely friendly and we liked the look of the facility, it was just not the right fit for my mom.


5.0
anonymous - Toured community
Assisted Living
October 1, 2021
Verified Review
Our tour experience

Our family had an in person tour and the staff we met with were very receptive, and they did a great job taking us around the community and showing us all the amenities. However, the community itself was not going to work for our loved one, it seemed more dark and depressing.


4.0
Anonymous - Loved one of resident/client
Assisted Living
March 12, 2021
Verified Review
A good experience

The community overall is very clean but I would like to see the rooms cleaned more. Overall this community is the best around here. The staff is very sweet and does a wonderful job. I would recommend this community to others

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
December 9, 2020
Verified Review
she is warm, safe and comfortable

The more independent the person is the less it costs. Pay attention to how the charges work because it can be confusing. They are transparent with the process. just do your research. they are very engaging and are taking great care of my aunt. I would recommend this community to others.

Cleanliness

5

Friendliness

4.5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jim - Loved one of resident/client
Assisted Living
December 9, 2020
Verified Review
she is warm, safe and comfortable

The more independent the person is the less it costs. Pay attention to how the charges work because it can be confusing. They are transparent with the process. just do your research. they are very engaging and are taking great care of my aunt. I would recommend this community to others.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
August 6, 2020
Verified Review
Great place for my dad to live

They have always worked well with me and have kept fairly informed. The biggest complaint from my dad is that because he has limited vision he wants people to tell hi things, but he won't ask. He wishes the staff were a lot more proactive in communicating with him. My dad is pretty happy with the food. I would recommend this community to other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


1.5
Petra Howe - Loved one of resident/client
Assisted Living
January 4, 2020
DO YOUR RESEARCH BEFORE YOU VISIT

While the surroundings are beautiful and the staff is outwardly caring and attentive, the reality is that the residents are being taken advantage of when it comes to the fees. My mother has been living there for several months now and every single little thing is charged and comes at a PREMIUM cost. A 2 mile drive to the doctor? $80.... an Uber ride would have been less than $10. From day one we have been told "we will do this and we will take care of that" but when it comes down to it these things are NOT being done and the staff does not seem to communicate with each other at all so you end up chasing down one person after another to get the right information. Initially my mother needed full care but we were told she would be re-evaluated and the fees would come down a month after she moved in. FALSE. My mother gets dressed on her own, gets in and out of bed on her own, walks everywhere on her own yet she is being charged over $500 a month in services that she is NOT receiving. There is no recourse to get this changed and we get the runaround when we try to get answers. Nobody wants to take ownership. DO YOUR RESEARCH before setting foot in this facility. Make them put EVERYTHING in writing because in the end they will say, "oh that is not accurate, you were misinformed." This is a racket. How truly sad for elderly residents to be completely scammed out of their life savings.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


4.5
Mark Hornbeck - Loved one of resident/client
Assisted Living
July 4, 2019
Brookdale is a Great Place

My Ninety-four year old Mom has been a resident at Brookdale Murrieta for about two years and she has been very well taken care of. Good food is served at every meal, with room service when residents are not able to make it to the dining room. There's always an abundance of activities from the ever popular Bingo, to arts and crafts, technical learning on computers and phones, movies every evening, off campus trips to shop, musical entertainment, holiday meals, health and exercise classes, and many more. If you ask any of the residents they'll tell you they'd rather be young and independent, but I know from experience with my now deceased Father's assisted care experiences that Brookdale is a great place for adults in need of their services, and also a good value.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous - Loved one of resident/client
Assisted Living
March 13, 2019
Verified Review
A Brookdale Success

I moved my dad into Brookdale. He is doing very well there as it is not as large as his last Assisted Living and his room is located nearer to the entrance so he gets checked on more often. He is 86 years old and actually gained 7 pounds since he arrived in late December so I guess he is eating well. He attends most of the center's activities which keeps him very active both physically and mentally.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
December 17, 2018

Went on a tour with Activities Director. The residence is very lovely!! Very nicely decorated and clean. It is however; a bit costly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
July 27, 2017
Verified Review
They Are For A Different Family

I saw nothing wrong here and they are excellent for those who are in more better condition. There offer more amenities that my parent would not be able to use.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 37 reviews

Neighborhood around Brookdale Murrieta

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Murrieta

Brookdale Murrieta offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Murrieta 8.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (951) 696-5753 to reach a resident at Brookdale Murrieta.

To reach a resident at Brookdale Murrieta call: (951) 696-5753



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.