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Brookdale Monroe Square Memory Care

919 Fitzgerald Street, Monroe, NC 28112
8.6
Review Score
46 reviews

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7 Photos
7 Photos available
2 Floor plans
2 Floor plans available
Brookdale Monroe Square Memory Care in google map
Terry H - Family/friend
5.0
Review for Brookdale Monroe Square Memory Care

Very attentive to our needs, above and beyond with communication and understanding. We picked this community because of the employees, they made us feel confident [name removed] would be well taken care of.It was a great choice!... Read more

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About the facility Brookdale Monroe Square Memory Care

At Brookdale Monroe Square, residents can look forward to exceptional living and personalized care services. Located in Monroe, North Carolina, the region is part of Charlotte’s metropolitan area and is filled with an abundance of beautiful parks and plenty of outdoor sites, including scenic hiking trails, vineyards, and breweries. When you live at Brookdale Monroe Square, the compassionate team will work with you to learn about your unique care needs, dietary requirements, and activity preferences. Whether you need assistance moving throughout the community, eating during meals, or accomplishing other tasks, you will feel supported here each day. The culinary team prepares homemade meals which are served in a restaurant-style dining setting, and a rotating schedule of entertainment is offered which changes frequently.

To promote peace of mind, staff members are available 24 hours a day, seven days a week to be alerted to an emergency, and a 24-hour security system is in place, too. Assistance with transportation to events and doctors appointments can be arranged, and postal services are available on-site to use at your convenience. In your free time, be sure to explore the scenic community walking paths, cozy fireside living room, and well-stocked library. If nature is your second...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Monroe Square Memory Care is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Monroe Square Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Monroe Square Memory Care

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Compare

Brookdale Monroe Square Memory Care919 Fitzgerald Street, Monroe, NC 28112
The Colonial at Old Camden209 Broad Street, Camden, SC 29020
Cadence at Mooresville198 E Waterlynn Rd, Mooresville, NC 28117
Sunrise of Providence5114 Providence Road, Charlotte, NC 28226
8.6
Review Score
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9.9
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9.9
Review Score
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9.5
Review Score
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Brookdale Monroe Square Memory Care

Community Details at Brookdale Monroe Square Memory Care

Activities Onsite

Beautician Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


More on this community


Reviews
for Brookdale Monroe Square Memory Care

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8.6
Review Score
46 reviews

Review Score

46 reviews
8.6

Out of 10


5 star

31%

4 star

44%

3 star

7%

2 star

14%

1 star

7%

A Place for Mom has scored Brookdale Monroe Square Memory Care with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Monroe Square Memory Care has 46 reviews with an average "overall experience" of 3.7 out of 5.

How we score communities
Cleanliness

3.8

Friendliness

4.0

Meals & Dining

4.3

Care Services

3.6

Activities

3.6

Staff

4.4

Value for Cost

3.7

Overall Experience
14
20
3
6
3
Date Submitted
2
4
6
Reviewer
1
32
12
0
Care Received
46
1-20 of 46 reviews
Sort by

5.0
Terry H - Family/Friend
Memory Care
October 13, 2023
Verified Review
Review for Brookdale Monroe Square Memory Care

Very attentive to our needs, above and beyond with communication and understanding. We picked this community because of the employees, they made us feel confident [name removed] would be well taken care of.It was a great choice!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sarah L - Family/Friend
Memory Care
October 9, 2023
Best Memory Care

When I first visited Brookdale Alzheimer’s and Memory Care, [name removed] in Sales kindness, empathy and understanding of what I needed for my dad. It took me a while afterwards to realize I had just spoke with someone from sales. She is part of a family there and you really get that feeling with the staff there. My dad thrived there, was checked on and cared for hourly, always clean & his room clean as well (for years we struggled to care for his needs). My dad is still there. Sadly, he went to the hospital and his heart is failing him. I was told I needed to get him hospice services. Immediately, when given choices between a hospice house, hospital, and so on, we thought about asking if he could stay at Brookdale Memory Care. They could accommodate him and a hospice team! He is constantly cared for: shaved, bathed, changed and looked after. The caregivers know him well. I truly never saw a Memory Care as good as this one in my month+ search in

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
TJ - Family/Friend
Memory Care
June 16, 2023
Verified Review
Best Home for Mom

We picked this community, for my loved on because of the way it was set up. It was the best place out of all the ones we visited. The sales manager [name removed] is the BEST!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Pat W - Family/Friend
Memory Care
April 17, 2023
Wouldn't recommend

Memory care experience started out good but went downhill. Cost more than the assisted living, so we thought he'd get more attention. too few care givers/aides for the number of residents I think. They were always nice people though. But Dad always was parked alone whenever we visted.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

2

Response from Brookdale Monroe Square Memory Care

April 27, 2023

We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.


4.0
Anonymous - Family/Friend
Memory Care
January 13, 2023
Verified Review

I'd recommend it- good care and the staff is competent and nice. Sometimes it smells and could do better on getting blankets back to the correct room- particularly when labeled.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.0
Larry - Family/Friend
Memory Care
August 8, 2022
Verified Review
I would recommend to anyone looking for memory care

We chose Brookdale Monroe Square because I thought it would be the best fit for her condition based on the quality care of care that they provided here. I also had a family member who used to be in management here and it came highly recommended which played a big part in our decision. My wife has been on no medication ever and has had perfect health other than her mind. I did receive a bill from the facility that provides meds and she is now on 5 different kinds of medication so I need to talk to the doctor about what exactly they are for. overall I would recommend this facility.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3


4.0
Barbara S - Family/Friend
Memory Care
October 15, 2021
Verified Review
Pleasant Community with Active Residents

It depends on how much assistance your loved one needs. I was happy with them except that they couldn't handle my husband. His dementia was further along than they could handle, and he just needed more assistance than they could give. They didn't have the staff for it. But I liked the place. It's clean. They staff are very friendly. The cost is not bad, and I would take him back there again if they had the ability to care for more advanced dementia, Parkinson's, and residents who are fall risks. But they did get him on the right medication, which another doctor couldn't do. He loved the center courtyard where he could go outside. It was so nice. I really liked them in a lot of ways. I wish it had worked out, and I'm disappointed I couldn't take him back there.

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

4.5

Value for Cost

4


5.0
Rick S - Family/Friend
Memory Care
August 12, 2021

Very good so far after 3 months.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
August 3, 2021
Verified Review
Overall a Positive Experience with Room for Improvement Still

I would recommend the community to others for their loved ones. I feel there is room for improvement in areas such as activities. I feel this is a good community compared to others in area for the amount of money each month.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

1

Staff

4

Value for Cost

4


4.0
anonymous - Resident/client
Memory Care
December 16, 2020
Verified Review
a good place for my loved one

They have started window visits with a microphone so we can see our loved ones. It's in a good location and the city is not too busy, it's centrally located. Depending on your condition I would recommend this facility

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3.5

Value for Cost

3.5


1.5
Melissa Baker - Family/Friend
Memory Care
March 2, 2020
Very disappointing experience

I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5

Response from Brookdale Monroe Square Memory Care

March 3, 2020

The safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families. The staff is committed to providing the highest-quality service and care for each resident every day and we have shared your feedback with the community.


2.0
Melissa Baker - Family/Friend
Memory Care
March 2, 2020
A disappointing experience at Brookdale Monroe

I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
anonymous - Toured community
Memory Care
March 8, 2018

The staff wasted our time. Even after a scheduled appointment, we were not greeted. After 30 minutes and upon leaving, the Executive Directed ask if he could help. We were on his white board for his visit. If the sales pitch is bad and not important - either was the care they were going to provide.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.0
anonymous - Toured community
Memory Care
October 21, 2017

This facility had rooms that were too small, the places smells, and felt dark and depressing. I didn't like the fact that you had assigned meal seating and set time. For the cost it seems expensive for what you are getting.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


3.5
anonymous - Toured community
Memory Care
September 11, 2017
Verified Review
A tour

This looked like a nice clean community when I looked at it. The people I met were nice. They do offer special diets for a fee. We were looking for respite stay, however his community did charge a fee upfront even for a short stay.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
anonymous - Toured community
Memory Care
September 5, 2017
Verified Review
Friendly and Helpful

We toured Brookdale Monroe Square (Z) It is a very nice community that we might be moving our mom into if her care needs change. The staff was very friendly and helpful when providing information regarding the care they would provide for my mom. If in the future, she does move here they said the care would be more extensive and the staff members would be more attentive if she was to move from Brookdale Monroe Square (A).

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Memory Care
September 5, 2017
Verified Review
Time to Adjust

Everyone at Brookdale Monroe Square has been great trying to help my mom acclimate to the move. It has been very difficult for my mom to go from being independent for all these years to adjust to following schedules and routines she is not used to. For the most part, we are very pleased the with care provided by the staff members. They have been extremely kind and soft spoken when helping us try to make mom as comfortable as possible. They offer activities that they try to encourage the residents to participate. They have been able to get my mom who plays the piano to play for some of the church services. We think we have made a good choice for my mom here and we like the fact that they will work with us and Medicaid. We keep our hopes up that mom will settle in and be comfortable in her surroundings.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Family/Friend
Memory Care
August 23, 2017
Verified Review
Very Pleased With The Community

Mom and I had gotten a recommendation from other family members in New York about this community so we decided to take a tour of it. Mom loves everything about this place. She is socializing with the other residents and doing some activities that she is able to do. She loves the staff they are very kind and nice to her. She is loving the food. Everything is going extremely well here we couldn't ask for anything better.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
July 26, 2017

Started to put my father here in May and changed mind. Not sure if we will reconsider. Looking for more of a flat rate like Carriage club offers. Not sure why they are not all the same.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Memory Care
July 26, 2017

Assisted living non dementia.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


Viewing 1-20 out of 46 reviews

Neighborhood around Brookdale Monroe Square Memory Care

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Frequently Asked Questions about Brookdale Monroe Square Memory Care

Brookdale Monroe Square Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Monroe Square Memory Care 8.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 225-9556 to reach a resident at Brookdale Monroe Square Memory Care.

To reach a resident at Brookdale Monroe Square Memory Care call: (704) 225-9556



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.