Brookdale Monroe Square Memory Care

919 Fitzgerald Street, Monroe, NC 28112


About the community Brookdale Monroe Square Memory Care

At Brookdale Monroe Square, residents can look forward to exceptional living and personalized care services. Located in Monroe, North Carolina, the region is part of Charlotte’s metropolitan area and is filled with an abundance of beautiful parks and plenty of outdoor sites, including scenic hiking trails, vineyards, and breweries. When you live at Brookdale Monroe Square, the compassionate team will work with you to learn about your unique care needs, dietary requirements, and activity preferences. Whether you need assistance moving throughout the community, eating during meals, or accomplishing other tasks, you will feel supported here each day. The culinary team prepares homemade meals which are served in a restaurant-style dining setting, and a rotating schedule of entertainment is offered which changes frequently.

To promote peace of mind, staff members are available 24 hours a day, seven days a week to be alerted to an emergency, and a 24-hour security system is in place, too. Assistance with transportation to events and doctors appointments can be arranged, and postal services are available on-site to use at your convenience. In your free time, be sure to explore the scenic community walking paths, cozy fireside living room, and well-stocked library. If nature is your second...

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Senior Living Options Offered

Memory care

Pricing for Brookdale Monroe Square Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Monroe Square Memory Care

Community Details at Brookdale Monroe Square Memory Care

Activities Onsite

Beautician Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


Reviews for Brookdale Monroe Square Memory Care

3.6

(39 reviews)

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Cleanliness

3.7

Care services

3.6

Staff

4.5

Meals & dining

5.0

Activities

3.6

Value for cost

3.6

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1-20 of 39 reviews
5.0
August 12, 2021
Rick S - Loved one of resident/client

Very good so far after 3 months.


4.5
August 3, 2021
Anonymous - Child of resident/client
Overall a Positive Experience with Room for Improvement Still

I would recommend the community to others for their loved ones. I feel there is room for improvement in areas such as activities. I feel this is a good community compared to others in area for the amount of money each month.


4.0
December 16, 2020
Anonymous - Resident/client
Verified Review
a good place for my loved one

They have started window visits with a microphone so we can see our loved ones. It's in a good location and the city is not too busy, it's centrally located. Depending on your condition I would recommend this facility


1.5
March 2, 2020
Melissa Baker - Loved one of resident/client
Very disappointing experience

I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.

Response from Brookdale Monroe Square Memory Care

March 3, 2020

The safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families. The staff is committed to providing the highest-quality service and care for each resident every day and we have shared your feedback with the community.


2.0
March 2, 2020
Melissa Baker - Loved one of resident/client
A disappointing experience at Brookdale Monroe

I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.


2.0
March 8, 2018
Anonymous - Toured community

The staff wasted our time. Even after a scheduled appointment, we were not greeted. After 30 minutes and upon leaving, the Executive Directed ask if he could help. We were on his white board for his visit. If the sales pitch is bad and not important - either was the care they were going to provide.


1.0
October 21, 2017
Anonymous - Toured community

This facility had rooms that were too small, the places smells, and felt dark and depressing. I didn't like the fact that you had assigned meal seating and set time. For the cost it seems expensive for what you are getting.


3.5
September 11, 2017
Anonymous - Toured community
Verified Review
A tour

This looked like a nice clean community when I looked at it. The people I met were nice. They do offer special diets for a fee. We were looking for respite stay, however his community did charge a fee upfront even for a short stay.


4.0
September 5, 2017
Anonymous - Toured community
Verified Review
Friendly and Helpful

We toured Brookdale Monroe Square (Z) It is a very nice community that we might be moving our mom into if her care needs change. The staff was very friendly and helpful when providing information regarding the care they would provide for my mom. If in the future, she does move here they said the care would be more extensive and the staff members would be more attentive if she was to move from Brookdale Monroe Square (A).


4.0
September 5, 2017
Anonymous - Loved one of resident/client
Verified Review
Time to Adjust

Everyone at Brookdale Monroe Square has been great trying to help my mom acclimate to the move. It has been very difficult for my mom to go from being independent for all these years to adjust to following schedules and routines she is not used to. For the most part, we are very pleased the with care provided by the staff members. They have been extremely kind and soft spoken when helping us try to make mom as comfortable as possible. They offer activities that they try to encourage the residents to participate. They have been able to get my mom who plays the piano to play for some of the church services. We think we have made a good choice for my mom here and we like the fact that they will work with us and Medicaid. We keep our hopes up that mom will settle in and be comfortable in her surroundings.


5.0
August 23, 2017
Anonymous - Loved one of resident/client
Verified Review
Very Pleased With The Community

Mom and I had gotten a recommendation from other family members in New York about this community so we decided to take a tour of it. Mom loves everything about this place. She is socializing with the other residents and doing some activities that she is able to do. She loves the staff they are very kind and nice to her. She is loving the food. Everything is going extremely well here we couldn't ask for anything better.


4.0
July 26, 2017
Anonymous - Toured community

Started to put my father here in May and changed mind. Not sure if we will reconsider. Looking for more of a flat rate like Carriage club offers. Not sure why they are not all the same.


3.0
July 26, 2017
Anonymous - Toured community

Assisted living non dementia.


5.0
July 24, 2017
Anonymous - Loved one of resident/client
Verified Review
Mom's Care for home

We like the care from this community and the nice staff. We like knowing that the menu is good. We like knowing that he is offered to do activities and she is participating with mom. We like the care and the value and would recommend this community for other families.


4.0
July 19, 2017
Anonymous - Toured community
Verified Review
Love Brookdale Communities

The only reason why I didn't choose this community was the distances it was just too far out for me to drive. Other than that I have no complaints what so ever about this community. The staff was friendly and knowledgeable and helpful. The residents seemed to be happy. The inside was very clean and well decorated.


4.5
June 6, 2017
Anonymous - Loved one of resident/client
Verified Review
We like this community

The staff at this community are attentive and most of them seem to care about the residents. They keep the community clean and they offer some activities. The food is very good and we like that they have a separate meal area for residents that are a little more active so they can make friends. I would recommend this community.


4.0
May 24, 2017
Anonymous - Loved one of resident/client
Verified Review
Satisfied with Moms Respite Stay

We used this community for their respite stay services. There was a few bumps along the road, but we did work them out overall. My mother was well during her respite stay at this community. The community is nice, and clean. The staff was very nice, and friendly. There are nice activities offered for the residents. It was a good experience overall, everything went well.


0.5
February 28, 2017
Anonymous
Verified Review
Very disappointed

My loved one stayed here for respite. She came back with a urinary tract infection, yeast infection and a rash across her body.She fell two times while staying there for 7 days. They cut her hair without asking for permission. She has dementia, even if they asked her they should have verified with me. When I went to pick her up there wasn't staff in sight. I had to wheel out two laundry baskets and no one offered to help me. She will not be coming back here again.


4.0
January 15, 2017
Anonymous - Toured community

This facility shows well. Clean and acceptable. Good activities for residents. good pricing.


4.0
January 11, 2017
Anonymous - Loved one of resident/client
Verified Review
Perfect Fit!

We like the community and the staff here. They are doing a wonderful job with my in laws. We did get to taste the food with them, but it was kind of last minute and they were not prepared. The community is always nice and clean. My in laws have not gotten in to any activities, but they do offer them.


Neighborhood around Brookdale Monroe Square Memory Care

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Frequently Asked Questions about Brookdale Monroe Square Memory Care

Brookdale Monroe Square Memory Care offers Studio and Semi-Private. Learn more.

Brookdale Monroe Square Memory Care has received an average review rating of 3.6 based on 39 reviews. See all reviews.

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