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Brookdale Forest City

493 Piney Ridge Road, Forest City, NC 28043

5.3
Review score
14 reviews
Add review
5.3
Review score
14 reviews
5 star
36%
4 star
29%
3 star
7%
2 star
14%
1 star
14%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale Forest City
Brookdale Forest City
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Anonymous
-
Family/friend
4.0
Caring and Friendly
The corporate billing process for Brookdale Forest City caused me much heartache. I had to move my Mom to another facility due their billing process and how long term insurance paid out accordingly. Brookdale needs to fix their billing to be more cooperative and people need to know this. W

About the facility
Brookdale Forest City

Let your next chapter be filled with care and companionship, here at Brookdale Forest City. With personalized memory care and assisted living services under one roof, you can find confidence knowing your needs will be catered to. Brookdale’s team works daily to create a warm and inviting environment that promotes routine and familiarity.

For example, if you need assistance with medication management, bathing, or dressing, Brookdale’s compassionate care team is trained to help. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system, as well as keypad entries, are also used. Additionally, assistance with meal preparation, home maintenance, trash removal, and transportation are all provided, as well.

Located in the small town of Forest City, North Carolina, you will find Brookdale Forest City offers Southern charm paired with modern innovation. Historic downtown offers plenty of mom-and-pop restaurants and places to find old-fashioned antiques. The community is also in close proximity to many modern boutiques, as well as popular attractions like The Bennett Classics Antique Car Museum and the Blue Ridge Mountains.

Community Services and Amenities

Each day, you can rekindle your past interests or pursue new hobbies — the choice is...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Forest City

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare

Brookdale Forest City
Brookdale Forest City

493 Piney Ridge Road, Forest City, NC 28043

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Henderson Care Center

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Southern Manor Rest Home
Southern Manor Rest Home

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5.3
Review score
14 reviews
5.3
Review score
14 reviews
5 star
36%
4 star
29%
3 star
7%
2 star
14%
1 star
14%
8.2
Review score
12 reviews
8.2
Review score
12 reviews
5 star
25%
4 star
25%
3 star
8%
2 star
25%
1 star
17%
8.0
Review score
1 review
8.0
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
--
1 bedroom
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for Brookdale Forest City

5.3Review score14 reviews
5.3
Review score
14 reviews
5 star
36%
4 star
29%
3 star
7%
2 star
14%
1 star
14%
Brookdale
8.7
Review score26462 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Forest City with 5.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Forest City has 14 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.7
Friendliness
3.7
Care Services
3.4
Staff
3.0
Meals & Dining
3.7
Activities
3.5
Value for Cost
3.3
A Place for Mom has scored Brookdale Forest City with 5.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Forest City has 14 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Brookdale
8.7
Review score26462 reviews647 communities
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Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Anonymous - Family/friend
Memory Care
April 20, 2023
4.0
Verified Review
Caring and Friendly
The corporate billing process for Brookdale Forest City caused me much heartache. I had to move my Mom to another facility due their billing process and how long term insurance paid out accordingly. Brookdale needs to fix their billing to be more cooperative and people need to know this. We ended up having to move Mom to a lesser-quality facility because of this. Also, they were charging $[removed]or so to give meds and if my Mom said no (she was in Memory Care) they tacked on $[removed]. Same with the shower deal. They reimbursed me when I caught this. My Mom was very high functioning and when I told the caregivers how to approach her and told her not to say no, this changed. Everything else was great! The activities were top notch! I am still in contact with some of the caregivers and I have visited the Memory Care residents a few times since. When mom was here, I visited 2-3 times a week and was always welcome. Much of the administration changed after we left, but I do not know anything about that. My Mom passed in November and many times I've wished I would have left her at this facility. But she was in such good health, I thought she might make it 10 more years. (She had a brain bleed) At the next facility, I went every other day to make sure that things were going well. But that's just how attentive I was anyway.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
April 13, 2023
1.0
Verified Review
Poor experience, lack of communication
I would not recommend this facility to friends and family. They engaged with third parties about my mother and her state of care and placement. They broke major trust and failed to communicate with family.
Cleanliness
3
Friendliness
1
Care Services
2
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Brookdale Forest City
April 17, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Lisa - Family/friend
Assisted Living
April 12, 2023
2.0
Verified Review
The staff did ok but the administration was horrible. Just place their loved ones somewhere close to be checked on. My dad fell and broke his ankle there and because he was unable to stand on it they tripled his rent. Hire an administrator that cares about the people not just money.
Cleanliness
5
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
2
Response from Brookdale Forest City
April 17, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
Anonymous - Toured community
Assisted Living
March 17, 2022
5.0
Verified Review
My Tour
The transition would be easier here from assisted to memory care but the independent living is better at other places. That was what I got from the tour with my loved one.
Charlotte - Toured community
Assisted Living
December 9, 2021
5.0
Verified Review
My tour review
I really liked this community it was just a lot more expensive. My loved one is here now and things are going great.
anonymous - Family/friend
Memory Care
January 29, 2019
0.5
Poor Experience
My father was in Brookdale’s Memory Care facility for 5 months. He fell 4 times, as far as we know, and was admitted to the ER 4 times. He broke his shoulder a few days after entering Brookdale and fell again reinjuring his shoulder 4 days later. He fell and broke his hip and died 12 days later. I feel the lack of care and attention led to my father’s rapid decline and ultimate death. There were a few good employees but the constant staff turnover resulted in inconsistent and poor care. I would not recommend this facility to anyone needing this type care.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
January 9, 2018
3.0
Verified Review
Nice facility but didn't get the best vibe
I toured this facility while looking for a place for my Father. It’s a very nice community and the staff members were nice to us. While we were touring the place, I didn’t get the best vibe. They let me know in the beginning that they did not have a bed available. I felt like the marketing director was just going through the motions of the tour because they didn’t have to sell it. She was knowledgeable and answered our questions. I would recommend other families to tour this facility.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
September 25, 2017
4.0
Verified Review
Mom is very active!!
I have no complaints of how things are going for my mother since she made the move into this community. She has had some of the best therapy at this place and is becoming more active every single day. She is enjoying her dinning experience and is always saying how amazing the meals are. My mom likes the fact she has lots of varieties on the menu to choose from and fresh salad. Overall it has been the perfect fit and we are very happy.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
July 25, 2017
4.0
Verified Review
Things are going great!!
My mother has recently made the move into this community and I have no complaints of how things are going for her. The staff have been wonderful to work with and I am comfortable with the care they have been providing her. The floor plan is easy to navigate through and the property is always kept clean with lots of great amenities for the residents. Overall I am happy with how things are going and would recommend it to anyone.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
September 15, 2016
5.0
Verified Review
My Loved Ones Are Well Here
It has been a wonderful experience for my loved ones here at this community. They are being cared for well, they are pleased. It is a nice looking community, they do a very good job with the cleanliness. The staff is great, they are very caring and helpful. There many activities available for the residents. They are pleased with the meals, the food is good. I know they are safe and good hands here. This is a community that would get my recommendation.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Elfers - Family/friend
Memory Care
September 14, 2016
2.0
Verified Review
Why not to use in-house doctors!
After many months of trying to take care of our dad, ourselves, we were faced with the truth, that dad needed more than we were able to offer. We searched and visited several facilities and decided on Brookdale Forest City. It seemed to be the nicest and most friendly of all the ones we visited, and it was close to home so we could visit easily. The directors there were nice and informative, although we don't feel there were enough "alternate" activities. If the resident did not want to participate in the activity, the only alternative was to sleep or watch tv. We recently removed dad from Brookdale, because we felt his medical needs were not be properly attended to. It took almost 2 weeks to get the Doctor on call to do a test for UTI, even though we were constantly asking, we got fed up and took dad to the ER. While in the ER, The doctor from Brookdale called to let us know that dad did not have a UTI. 30 minutes later, we had the test from the hospital stating the dad Did have a UTI, he was admitted and was given intravenous antibiotics for 5 days! We also had a full blood work done, among a battery of other tests, and it turns out that the hemorrhoids dad was being treated for at the home was actually rectal cancer, and was just given 6 months or less to live. I don't have the words to express how upset we are.
Cleanliness
2
Friendliness
5
Value for Cost
2
Care Services
2
Activities
1.5
anonymous - Family/friend
Memory Care
August 12, 2016
5.0
Verified Review
My Loved Is Well Here
My loved one is doing great here at this community. The community looks great, they do a good job with the cleanliness. For the most part the staff is well, but there was one time when we had to take her to the hospital. There are activities listed, but I have never noticed any in memory support. She is satisfied with the food. Overall she is being cared well and I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 5, 2016
4.0
Verified Review
We are as happy as can be with the care provided here. I feel that he is safe in his community and they keep it clean. The staff are nice and respectful too. My husband thinks the food taste fine. I would recommend this community but warn that the price is high.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Loved One - Toured community
Memory Care
June 19, 2014
5.0
This was our first choice.
This was our first choice. We were impressed with what we saw here. It was clean and the staff was really nice, and helpful. They seemed to have a good set of activities. We ultimately couldn't afford this community, after our assessment and we found out what it would be for us. We really liked it though.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-14 out of 14 reviews

Amenities
at Brookdale Forest City

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Kosher
  • Guest Meals
  • Gluten-free
  • Restaurant Style Dining
  • Special Dining Programs
  • Vegan
  • Room Service
  • Pureed Meals

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Library
  • Meeting Room
  • Indoor Common Areas
  • Central Fireplace

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Current Events Club
  • Dances
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim
  • Activities Off-site
  • BBQs or Picnics
  • Live Well Programs
  • Men's Club
  • Happy Hour
  • Day Trips and Outings
  • Pet-focused Programs
  • Resident Band or Musicians
  • Wine Tasting
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Activities On-site
  • Community Service Programs
  • Art Classes
  • Reminiscence Programs
  • Karaoke
  • Choir / Singing Club
  • Trivia Games
  • Birthday Parties
  • Holiday Parties

Neighborhoods
around Brookdale Forest City

See what the neighborhood has to offer and what’s nearby:
Brookdale Forest City in google map

Frequently Asked Questions
about Brookdale Forest City

Brookdale Forest City offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Forest City 5.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (828) 288-1171 to reach a resident at Brookdale Forest City.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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