Bertram House of Swampscott

565 Humphrey Street, Swampscott, MA 01907

About the community

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.

Senior Housing Types

Assisted living
Memory care

Pricing at Bertram House of Swampscott

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Community Details at Bertram House of Swampscott

Activities Onsite

Devotional Services Offsite

Indoor Common Areas

Meals Provided


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(877) 345-1716

Reviews

2.5

(4 reviews)

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1-4 of 4 reviews

1.0
December 26, 2018
Anonymous - Loved one of resident/client
NEGLECT for CASH

This facility is not qualified to care for elderly dementia patients. Bertram House's ideal patient is a person who's family does not visit so they cannot complain about the filthy and neglect. They do not provide adequate staff and the staff they have is untrained. They should not be licensed to care dementia patients. The state of Massachusetts needs to investigate this place. We treat dogs better. DO NOT SEND YOUR LOVED ONE TO BERTRAM HOUSE.

Response from Bertram House of Swampscott

March 5, 2019

Good afternoon. We care deeply about the safety and well-being of our residents and staff and take all concerns very seriously. Please contact us at information (at) sunriseseniorliving (dot) com so that we can learn more about your experience. Thank you. –The Sunrise Team


5.0
July 9, 2014
Chris - Loved one of resident/client
Verified Review
Pleased with care

I'm very pleased with the care my mother receives at Bertram House. I found the staff to be warm and caring. They have become helpers to meet her needs but also have taken time to get to know her and treat her as an individual.


1.0
July 9, 2014
William j. Lundregan - Loved one of resident/client
Awful ,terrible, incompetent,unprofessional ,untrained aides.

My wife suffers from advanced dementia,initial tours did not signal the level of incompetence that I later experienced. The dementia floor is understaffed,the staff has not been properly trained for this level care. The staff is not caring or supportive. The nurse is clueless relative to medical needs and drug application. The md that they use ,dr messenger is also out of his league, they completely misdiagnosed ,mis prescribed, and failed to coordinate w my wife's MDMA at Lahey clinic,culminating in our being drummed out of Bertram house on a late February afternoon to go to Lynn union hospital w no notice ,preparation or support. The director an ex marine treated us as if we were at Paris island,. I cannot convey how horrible an experience we had at Bertram house swamps tot ,or how poorly trained and uncaring the staff is from the top to the bottom. My wife is now at Putnam farm Danvers and the contrast could not be more stark.i cannot speak highly enough of Putnam farm, nurses are on duty 24/7 ,they are highly trained and professional in this area, ALL the staff is highly trained and loving and NEVER use physical forse(in contrast to Bertram), the physical plant at Putnam is far superior to Bertram. Activities , food ,setting professionalism, medical care, outstanding,I recommend pun am house wo reservation. I wouldn't put my dog in Bertram house

Response from Bertram House of Swampscott

July 14, 2014

Thank you for your feedback. We take all concerns seriously and would like to learn more about your experience. Please email us at [removed]. Thank you, Sunrise Team


3.0
December 29, 2012
A Place For Mom Customer - Toured community
Verified Review
Larger 65 residents. 26 in memory car...

Larger 65 residents. 26 in memory care. 3rd floor. House cats!!


Frequently asked questions about Bertram House of Swampscott

Bertram House of Swampscott offers Studio, 1 Bedroom and Semi-Private. Learn more.

Bertram House of Swampscott has received an average review rating of 2.5 based on 4 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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