Autumn Leaves of Edmond

The rooms were not cleaned daily per the contract. The direct care staff were friendly but the admin staff did not communicate well. The care suffered because they were short-staffed and the staff they did have was inexperienced (night shift) and overworked. The food was good but my loved one missed several meals and left in the room overnight. The locks in her room were not functional and it took too long to get this resolved. The community was without an Rn on sight for over a month. The staff did communicate well with the residents and were responsive to my concerns. I think the community has potential but the staff needs need to be addressed.

I would tell my friends that the community itself is wonderful. The community is caring, the nurses were kind and caring. I would not recommend the monthly bank withdrawals. I would recommend doing a pay as you go. In the contract it said they would refund your money within 10 days. I ended up speaking to the corporate office, to get my money back three months later. There has been a lot of staff turnover.

My mom was in Autumn Leaves of Edmond, OK for two months before her passing. Her level of care seemed to be good - The doctors, nurses, and aids were all good to her. She did fall four times in those two months and the last time broke her hip which led to her passing. I have been trying to get a refund from Autumn Leaves and parent company J&M Family Management for over four months for a direct deposit that was made the following month of her passing. I have talked to numerous people including the CFO and still no resolution. In my opinion this corporation is having financial problems which would lead me to believe that these facilities might also be running low staffing and cutting corners where they can which could affect resident care. I would definitely do a thorough check of the facilities and staffing before your admitting your loved one to one of these facilities and would highly recommend that you do not use the direct deposit method for payment.

My Aunt was recently transferred to Autumn Leaves in Edmond. Since I live in Ohio and traveling is difficult for me I was thrilled and relieved when her friends in OKC told me about her move there and assured me it's a lovely place and that [name removed] is happy there. My only criticism would be the lack of communication between Autumn Leaves and family members. ([name removed] only has 2 living relatives..me and a cousin in PA) I understand that very little can be discussed, but we're all she has and I think it would do all of us some good to hear how she's doing and for her to know we care. I know that caring for alzheimers residents is not easy so let me say "God bless you all for what you do!"

While Autumn Leaves is a nice facility and functions well, they lock the residents out of their rooms during the day. They also don't allow them to go out into the garden areas because they don't want to watch them. It is very important for people to be able to out into the sunshine to absorb vitamin D which is good for cognition. The residents also don't talk or communicate with one another AT ALL. If your loved one is still able to hold a conversation, this may not be the best place for them. If they only need physical care, this is a very nice facility.

We moved my mom into Autumn Leaves several months ago, and have been extremely pleased with the care that she has received. The staff have been so attentive and genuinely caring, and for the first time in a while, I have seen a smile on her face. While I know that it has only been a short while that she has been there, I consider it a blessing that we found this place. We ended up moving my mom there after touring it, and while we were there, we talked to a number of different people that were there visiting family members. They just had such high praise for it, and this told us all we needed to know. If you are considering a memory care for a family member, I would really encourage you to spend some time visiting with the staff and family members that you encounter there. This was not an easy process for my wife and I , but I am grateful that we ended up at Autumn Leaves.

I was looking for the right home for my mom and when I toured this community I saw good qualities. It was clean and nice looking but not exactly what we wanted. I feel she would not be quite as active as we liked.

They made dad's transition to the community easy. The staff are excellent. This is a smaller community and the staff knows every resident and what their needs are. The entire staff is hands on all the time and they interact with the families. The food is good and made according to each residents dietary needs. They have really fun activities and a new awesome activities director. This community is family oriented. This community is able to offer a two person assist and is an end of life care community. I would recommend this community.

$6685 (FURNISHED!) for the largest room which is all that is available. New, very nice, 1st impression good. Dedicated memory care facility. Very close to our house. Visited with [Removed]. She was obviously passionate, knew the residents and treated all with respect while I was there. Room has shower but can use common facility "door tub" if desired. Bathe 3x a week. Not many smiling resident faces or interaction between residents (checked out and older). Chair exercises. TB test required. Med pacs not required. Fall risk okay. 4/40 staff/resident ratio. Physician visits residents who establish with them. Can stay overnight and eat meals with her as desired. Flexible on everything. Month to month w 30 day notice. Pharmacy=Omnicare. No pool. Nice ourdoor patio. Off the main street. Small intimate appearance. Will be one of top choices.

My precious sister was at Autumn Leaves before she passed on to her eternal home with Jesus our Lord. I am so grateful that her son found this place for his mother. And for the wonderful, loving and fun care the she received while she lived there. The cleanliness, healthy meals, mind-centered crafts and entertainment was so helpful. I only wish that I could find a place like that here in/near Folsom or Roseville, California. Can't very well, recommend a place that is in Oklahoma when I live in Orangvale, CA, near both Folsom and Roseville. There are many Memory Care places here, however, none that I have seen or heard of that I would put my loved one in. May God bless each one there for their love for those who are living in a very scary time in their lives...not knowing the people that love them, or where they are, etc.

We placed my mother-in-law at Autumn Leaves after she suddenly turned mentally ill due some medication issues. Even though she was at times combative and difficult to handle, the staff treated her with kindness and respect. Through their care and the changes prescribed by her PA [Removed] and specialists at Baylor (through the guidance of the Good Lord no doubt), she was able to return home to us. During her time there I was nearly a daily fixture and through my experience I saw how they cared for the other residents as well as my MIL: attentive, kind, hard-working. Everyone, even the cleaning staff, knows how to care for their residents. I cannot thank them enough for their part in giving us a little more time with some we love so deeply.

Autumn Leaves of Edmond brought our mom back to us! White she was still living at home she suffered from dangerously low sodium and had to go to the hospital where she stayed several days. She then had to be weaned of drugs she had been taking which took a lot of patience and extra care then here came the old Betty. We did not think that could be possible as she was irritable, physically and verbally abusive. The nurses, caregivers volunteers all helped to bring her back to her former productive life. The once volatile lady became a helper to the staff and to other residents. She told me that she had never in her life had such good friends. Thank you Autumn Leaves for the exemplary care you took of our mom.

My tour of the Autumn Leaves of Edmond went great! the place was very nice, the people were very friendly. The only reason we chose another community was because from what I saw, the layout would get confusing for my mother in law. But other than that the place was great!

The staff during my tour seemed friendly. The community seemed clean. I did not like that it seemed closed in and there was not a lot of common areas for the residents. They also lock the residents out of their rooms during the day as they said it was to help them be more social. I did not notice them being social when I was there.

It has been 15 months since I placed my ward into the care of Autumn Leaves, and I am very happy with the way the staff have worked with her to encourage independence. At the same time the staff are nurturing. Throughout the day there are different activities to engage the residents whether they be high functioning or more dependent . Staff are always willing to listen . There is monthly support meetings and entertaining family nights. A great place!

My mother has been at Autumn for 7 months and I couldn't be more pleased. The moment I toured the facility I felt at home and could picture my mother sitting in the living room with other ladies. I have been impressed with the level of social and emotional stimulation worked into the daily schedule. I have been kept informed of all changes in behavior, medications and daily needs. The entire staff shows genuine love and care for the residents. Our family is grateful for Autumn Leaves at this time in our mother's life.

The staff at Autumn Leaves of Edmond are well trained. They are very pleasant and nurturing. They keep me well informed and I am satisfied with the care that they provide. The community has a variety of activities for my husband to enjoy. I frequently eat there with my husband and the food is great. I would recommend Autumn Leaves of Edmond!

My mother has been at Autumn Leaves for five weeks and I am so pleased. Everyone knows her name and treats her with the utmost respect. All of my questions or concerns have been addressed in a timely manner. There are many activities to stimulate her and she seems to be adjusting well. I am always kept informed of any changes in her care plan or need for other services. Autumn Leaves is just what my family needed at just the right time.

I'm very pleased. They keep me well posted on what's going on, and they just seem to have a handle on everything. He just seems very happy there. I would give them a five at this point.

I would recommend Autumn Leaves! Overall, I had a good experience with the Autumn Leaves of Edmond. It is a nice community. My loved one lives here and is doing well.